Course Title: Determine and improve process capability

Part A: Course Overview

Program: C5287

Course Title: Determine and improve process capability

Portfolio: DSC

Nominal Hours: 80.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


Brunswick Campus


320T Design (TAFE)


Course Contact: Garry Amy

Course Contact Phone: +61 3 9925 4819

Course Contact Email:

Course Description

This unit describes the performance outcomes, skills and knowledge required to process capability, which is a statistical concept that allows a practitioner to assess required performance against the actual (as distinct from design) capability of the process.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

ICPSU684C Determine and improve process capability


1.  Obtain data for process capability study

2.  Analyse data

3.  Take action to improve process capability

Learning Outcomes

This unit would apply to a manager or technical expert support person. Process capability is typically calculated using standard deviations.
In a typical scenario a manager (who may have as a job title section leader, production manager or similar) will be responsible for developing plans to improve process capability and following agreement the implementation of the plans to improve process capability. This unit comes from the Competitive Manufacturing Initiative group of competency standards.

Overview of Assessment

Evidence of the ability to:
• the manager should be able to implement and review a process capability system and make improvements to the process using process capability as a tool. Evidence should be available of the conducting of process capability studies, the improvement to process capability as a result of these studies and the implementation of a revised process capability regime
• one complex project or several simpler projects will be needed to gain sufficient evidence.