Course Title: Work intensively with clients

Part A: Course Overview

Program: C5318

Course Title: Work intensively with clients

Portfolio: DSC

Nominal Hours: 75.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


365T Global, Urban & Social Studies

Face-to-Face or Internet or Workplace

Term1 2014,
Term1 2015

Course Contact: Xenia Girdler

Course Contact Phone: +61 3 9925 4660

Course Contact Email:

Course Description

This course describes the knowledge and skills required to deliver targeted specialised client services based on individual case management and intervention.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

CHCCW503A Work intensively with clients


1.Provide high quality case work

2.Enlist specialist services

3.Establish transition processes

Learning Outcomes

Completing this course will provide you with the necessary skills to provide high quality case work to clients with multiple and complex needs.

Overview of Assessment

You will be assessed on your skills to provide support to clients with multiple and complex needs via an integrated and multi-staged case study. You will be required to undertake a variety of tasks throughout each stage specifically designed to provide you with an opportunity to demonstrate your competency.