Course Title: Provide advocacy and representation services

Part A: Course Overview

Program: C5318

Course Title: Provide advocacy and representation services

Portfolio: DSC

Nominal Hours: 80.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


365T Global, Urban & Social Studies

Face-to-Face or Internet or Workplace

Term1 2014,
Term1 2015

Course Contact: Xenia Girdler

Course Contact Phone: +61 3 99254660

Course Contact Email:

Course Description

This course will provide you with the knowledge and skills required by workers to represent the interests of service users, the community and/or the community services and health industries.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

CHCAD504B Provide advocacy and representation services


1.Establish the representative role and process

2.Participate in decision-making forums

3.Negotiate outcomes and liaise with key people

4.Evaluate effectiveness of strategies

Learning Outcomes

By completing this course you will achieve the following learning outcomes as identified by the above mentioned elements.

You will be able to participate in the negotiation of outcomes and evaluate these outcomes effectively.

Overview of Assessment

You will be assessed on your skills to develop and implement a health promotion plan . You will be required to undertake a variety of tasks throughout this stage specifically designed to provide you with an opportunity to demonstrate your competency working with clients presenting with multiple and complex needs.