Course Title: Develop, implement and review services and programs to meet client needs

Part A: Course Overview

Program: C5331

Course Title: Develop, implement and review services and programs to meet client needs

Portfolio: DSC

Nominal Hours: 70.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

HWSS5751C

City Campus

TAFE

365T Global, Urban & Social Studies

Face-to-Face or Workplace

Term2 2015

Course Contact: Jennifer Brooker

Course Contact Phone: +61 3 9925 4115

Course Contact Email: jennifer.brooker@rmit.edu.au


Course Description

In this course you will develop the knowledge and skills required to identify, develop, implement, monitor and review programs to meet the needs of clients in a range of community service contexts.  You will focus on services and programs to address specific client issues in areas of work such as disability, mental health and alcohol and/or other drugs.
 


Pre-requisite Courses and Assumed Knowledge and Capabilities

None



National Competency Codes and Titles

National Element Code & Title:

CHCCS503B Develop, implement and review services and programs to meet client needs

Elements:

1. Identify programs and service requirements to meet client needs

2. Develop and implement programs for meeting client needs

3. Monitor and review programs


Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Overview of Assessment

In this course you will develop specific communication skills required to meet the needs of the client in a range of community services contexts, focusing on services and programs that address specific client issues.
The assessment activities for this course will reflect this knowledge and skill and will consist of:
1. Role Play/Simulation
2. Oral/Written Questions
3. Case Study Scenarios.