Course Title: Undertake outreach work
Part B: Course Detail
Teaching Period: Term1 2015
Course Code: HWSS5994C
Course Title: Undertake outreach work
School: 365T Global, Urban & Social Studies
Campus: City Campus
Program: C5331 - Diploma of Youth Work
Course Contact : Jennifer Brooker
Course Contact Phone: +61 3 9925 4115
Course Contact Email:jennifer.brooker@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Mario Pozega
Nominal Hours: 60
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
Not applicable
Course Description
In this course you will develop the skills and knowledge required to work in an outreach capacity with vulnerable or at risk groups such as those experiencing homelessness, mental health, alcohol or other drugs (AOD) issues.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCCH522B Undertake outreach work |
Element: |
1. Prepare for outreach work |
Performance Criteria: |
1.1 Establish where outreach service is to take place and purpose of service 1.2 Clarify history of service and/or client in relation to unexpected issues and needs 1.3 Identify any potential risks or issues in environment of intended visit 1.4 Prepare resources and documents required to undertake outreach activity including contingency plan 1.5 Allow time in schedule for contingencies 1.6 Ensure organisation and co-workers are aware of intended time and place of outreach activity and contact details 1.7 Develop respect for and understanding of the environment and culture of the setting where outreach is being conducted 1.8 Assess boundaries of practice |
Element: |
2. Undertake outreach service |
Performance Criteria: |
2.1 Check for hazards to own and others' health and safety and take action to control risk 2.2 Follow agency's outreach policies 2.3 Take standard safety precautions and where required, take additional precautions 2.4 Demonstrate respect for clients and each client's environment and act with sensitivity in the environment 2.5 Demonstrate respect for client's friends/associates should they be present and act with sensitivity in the environment 2.6 Identify risk management practices appropriate for outreach setting 2.7 Follow risk management practices developed to address own role in delivering services 2.8 Demonstrate and apply understanding of relevant legislation |
Element: |
3. Establish client relationship |
Performance Criteria: |
3.1 Communicate with purpose of visit and confirm acceptance regarding outreach service 3.2 Communicate with client and others in the environment in a manner that builds trust 3.3 Utilise a client-centred approach when establishing a relationship 3.4 Provide opportunity for client to identify and express any issues or concerns in relation to the service and/or associated matters 3.5 Provide appropriate support and information within scope of own work role and record and report relevant issues or concerns promptly to appropriate person 3.6 Deal with difficult or challenging situations promptly, firmly and diplomatically in accordance with relevant policies and procedures |
Element: |
4. Follow up outreach service |
Performance Criteria: |
4.1 Document all aspects of the outreach service in line with organisation policies and procedures 4.2 Promptly report and refer any areas of concern to an appropriate person or authority 4.3 Ensure any arrangements for follow up visits are recorded and implemented 4.4 Evaluate overall effectiveness of outreach services provided |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
Learning activities for this course will include:
- response to scenarios
- role plays
- class discussions
Teaching Schedule
The teaching schedule for this course is as follows:
Session1: 12 October 2015
- What is outreach?
- Organisation policy and procedures
- Relevant legislation
- Establishing an outreach service
- Creating and maintaining safety
Session 2: 27 October 2015
- Engaging clients and establishing relationships
- Assessing client needs
- Making relevant referrals
- Relevant reporting of services
- Evaluation of outreach services
Learning Resources
Prescribed Texts
References
Other Resources
Additional resources will also be available in ‘Blackboard’. A set of readings will be made available to you including journals and texts that may support you in the program.
Overview of Assessment
Assessment for this course will include class-based activities designed to support the development of knowledge and skills required to work in an outreach capacity with vulnerable or at risk groups. Assessments will include Written Assignments/Projects, Case Study Scenarios, Oral/Written Questions, and Observations in the work placement.
Assessment Tasks
Assessment for this course will occur in class through:
1) Responding to a scenario about establishing a youth outreach service, covering workplace policies and procedures and legislation covering:
• Risk management.
• Duty of care.
• Safety issues.
2) Participating in a role play and debrief about engaging and forming relationships with young people in an outreach context including:
• Establishing safety
• Identifying needs
• Making assessments
• Reporting
• Making referrals and following up
• Evaluation
3) After your role play, record your reflections regarding:
• Establishing safety
• Identifying needs
• Making assessments
• Reporting
• Making referrals and following up
• Evaluation
Assessment Matrix
The assessment matrix demonstrates alignment of assessment tasks with the relevant course. These are available from the Program Co-ordinator.
Other Information
Assessment Tasks Submission Cover Sheet
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.
Attendance
It is strongly advised that you attend all workshops in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.
Feedback
You will receive verbal and written feedback by teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your competency. Information regarding student feedback can be found at: http://www.rmit.edu.au/browse;ID=9pp3ic9obks7
Student Progress
Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. The Student progress policy can be found at:
http://www.rmit.edu.au/browse;ID=vj2g89cve4uj1
Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Information regarding application for special consideration can be found at: http://www.rmit.edu.au/browse;ID=g43abm17hc9w
Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. For more information on this policy go to Academic Integrity Web site: http://www.rmit.edu.au/browse;ID=kw02ylsd8z3n
- A Police Check and Working with Children Check – This course requires both documents before placement can begin
Course Overview: Access Course Overview