Course Title: Cross Cultural Business Analysis

Part B: Course Detail

Teaching Period: Term1 2009

Course Code: MKTG7219L

Course Title: Cross Cultural Business Analysis

School: 650T TAFE Business

Campus: City Campus

Program: C6051 - Advanced Diploma of Business (International Trade)

Course Contact : Kylie Paterson-Jonas

Course Contact Phone: 0399251468

Course Contact Email:kylie.paterson@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Dr Sylwia Greda-Bogusz
Teacher – Management Studies
Ph: 9925 5441
e-mail: Sylwia.gredabogusz@rmit.edu.au

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

MKTG7214L Conduct intercultural negotiations

Course Description

This course focuses on the leadership and the personal and professional competence which is needed to manage at a senior level. It is equally relevant to leadership of a small to medium sized organisation and to leading a significant unit of activity in a The course draws on what you have learnt from earlier courses within the program of International Trade, specifically MKTG7214L Conduct Intercultural Negotiations & BUSM6034L Management Skills


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBMGT605A Provide leadership across the organisation

Element:

1. Influence groups & individuals

Performance Criteria:

1.1 Trust, confidence and respect of diverse groups and individuals, are built through positive role modeling and effective communications and consultation
1.2 Organisational and workplace culture improvements are embraced, resourced and implemented effectively
1.3 Understanding of the global environment and new technology is demonstrated in work activities
1.4 Actions convey flexibility, adaptability to change and accessibility.
1.5 Consultation and participation in decision making occurs with relevant groups and individuals where appropriate
1.6 Decision making takes into account needs and expectations of both internal and external groups
1.7 Decision making occurs in accordance with risk management plans for all options and within appropriate time frames.
1.8 Exemplary conduct and performance is demonstrated to build trust and support of both colleagues and those to whom you report
1.9 Public relations strategy is in place to represent the organisation positively in the media and community

Element:

2. Communicate organisational mission and goals

Performance Criteria:

2.1 Objectives, values and standards are clarified in accordance with organisations strategic direction.
2.2 Linkages between organisational objectives, values and standards and the responsibilities if relevant groups and individuals are established.
2.3 Media and language used is appropriate to individuals and group circumstances
2.4 Expectations of internal groups and individuals are clearly stated and explained in a manner which builds commitment to the organisation
2.5 Community expectations of the organisation including product safety, OHS, environmental management and any other factors which could potentially impact on the community, are addressed.
2.6 Incidents are investigated promptly and results clearly communicated to relevant groups and individuals

Element:

3. Build and support Teams

Performance Criteria:


3.1Accountabilities and responsibilities are assigned to teams consistent with their competencies and operational plans
3.2Teams are resourced to allow them to achieve their objectives
3.3Teams and individuals are empowered through effective delegations and support for their initiatives
3.4A positive work environment is created and maintained
3.5Teams and individuals are encouraged to develop innovative approaches to the performance or work

Element:

4. Demonstrate personal and professional competence

Performance Criteria:

4.1Personal qualities and managerial performance are modeled consistent with the performance standards/Code of Conduct of the organisation.
4.2Self control and self regulation are demonstrated at all times
4.3Appropriate interpersonal and leadership styles are adopted to meet particular circumstances and situations
4.4Personal objectives and work program outcomes are set and met
4.5New knowledge and technology is utilised to continuously improve business processes and product delivery
4.6Self performance and professional competence is continuously improved through engagement in a range of professional development activities
4.7Participation in industry/professional networks and groups occurs regularly
4.8Conflict issues and problems are managed through effective negotiations, to achieve optimum business outcomes
4.9Problems are handled in a professional and empathetic way
4.10 Action is preceded by analysis planning and strategic thinking


Learning Outcomes


See Elements of competency


Details of Learning Activities

Students will demonstrate leadership through using the concepts of culture to recognise, respect and reconcile differences. Students will participate in a range of activities including working in teams that are either self selected or arranged. Students are expected to participate in all designed activities including online learning and assessment as well as face to face activities.


Teaching Schedule

Week Beginning
Monday
TopicTake Note
09th February 2009


 Introduction to the Course
Dimensions Revisited


 Course Guide
Selecting Teams
Assessments
Discussion
16th February 2009 Chapter 1 Case 1 Discussion
23rd February 2009 Chapter 2 Reporting writing
skills revisited
02nd March 2009 Chapter 3 Case 2 Presentation
Assessment 1 (30%)
09th March 2009 Chapter 4 Case 3 Presentation
Assessment 1(30%)
16th of March 2009 Chapter 5 Case 4
Discussion
23rd of March 2009 Chapter 6 Case 5 Discussion Great Leader
Assessment 2 (40%)
Due Friday 27th of March 2009 4.30 pm level 13 Box
30th of March 2009 Chapter 7 Case 6 Presentation
Assessment 1 (30%)
6th of April 2009 Mid Semester Break starts 9th of April 2009 inclusive.
Students return on Thursday the 16th of April 2009
 No class on the 9th of April 2009
13th of April 2009 Chapter 8 21st Century Leader
27th of April 2009 Chapter 9 Case 7 Discussion
4th of May 2009 WALMART DVD “Made in China”
Work on class EVENT
 Discussion on Walmart Case study.
11th of May 2009  Chapter 10
Work on class EVENT
 Case 8 Presentation
Case 9 Presentation
Assessment 1 (30%)
18th of May 2009 Work on class EVENT 
25th of May 2009 Chapter 11 Case 11 Discussion
Case 15 Discussion
01st of June 2009 Assessment 3 (30%) EVENT (4th of June 2009) 
08th of June 2009 Resumes, application letters and interviews.
Preparing for Higher Ed.
 Students to bring in Resumes
Assessment 3 (30%)
Event reflection report due Friday 5th of June 2009. 4.30pm level 13 Box
15th of June 2009  Feedback  


Learning Resources

Prescribed Texts

Deresky, H. (2008) - International Management – Managing Across Borders & Cultures. Pearson Education Inc, New Jersey


References


Other Resources

•Camille Schuster and Michael Copeland,( 2006) -Global Business Practice, Thomson
•Trompenaars, F. et al., (2002) - 21 Leaders for the 21st Century Magraw-Hill New York USA
•Clawson, J. Level, (2002) - Three Leadership- Getting Below the Surface Prentice Hall NJ USA
•Hall E.T. ,(1983) - The Dance of Life Doubleday Sydney
•Lewis, R., (2000) - When Cultures Collide Nicholas Brealey London
•Ohmae, K., (1999) - The Borderless World Harper Business New York
•Trompenaars, F., (1999) - Riding the Waves of Culture Nicholas Brealey London
•Trompenaars, F., (2003) - Did the Pedestrian Die? Capstone Oxford UK
•Trompenaars, F. et al., ( 2003) - Business Across Cultures Capstone Oxford UK

www.dialogin.com
www.cultureresourcecentre.com.au
www.google.com

There is a considerable amount of literature in both hard copy and digital form available on this subject area and students are encouraged to RESEARCH widely.


Overview of Assessment

Students will demonstrate leadership through using the concepts of culture to recognise, respect and reconcile differences to become great leaders. Students will participate in a range of activities including in teams that are self selected and teams they are arranged into. They are expected to participate in online learning and assessment as well as class based activities.

Competency Based Assessment
Students will be provided with more than one opportunity to demonstrate competence. Competency based assessment is detailed below in “Assessment methods” and “Assessment Tasks”.

Assessment Methods
The student must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.
Assessment will incorporate a variety of methods including technical requirements documentation, online and in class exercises, written tests, practical problem solving exercises, presentations and practical tests. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.


Assessment Tasks

The student must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.
Assessments will incorporate a variety of methods including technical requirements documentation, homework and in class exercises, written tests, practical problem solving exercises, presentations and practical tests. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

Assessment 1 Case Study reporting – 30%. Presentations due throughout the semester.
In Team of 2 - students will be assigned a case study from the prescribed text book “International Management”.
Students will report on case studies from the text book. Presenting Students will prepare their findings and answer questions from the book in a Power Point Presentation format to the class. Non-presenting students are expected to have read the case study in advance and ask questions or debate issues. 20% of the mark will be for the presentation. 10% of the mark will be for participation and engagement of audience in class during presentations.
ALL REFERENCING Must be correct.

Assessment 2 Major Assignment – 40%. (1500+ words) Report Due Friday 27th of March2009. 4.30pm level 13 Box
Individual Assessment
Research: Choose an Australian business leader. Provide background information on the person/ organization or business. Discuss why do you believe your chosen leader is a good leader, and what others think of your chosen person or organization or business and why? Discuss dilemmas they face in the current global economic climate including respect, cultural differences and moral stand. It is expected that you use at least 2-4 books as reference in this assignment, plus websites, and any other relevant research material.


Assessment 3 Group Assignment – 30% EVENT 4th of June 2009 report/reflection paper due Friday 5th of June 2009 4.30pm level 13 Box
Students to organize an EVENT. 10% of the mark will be for completing the task, and 20% will be awarded for your 1000 word reflection on working in teams. Each meeting is to be formally recorded by Agenda and Minutes and included in your reflection paper. Attendance is mandatory at the class function/event.
ALL REFERENCING Must be correct.

EVENT: Minutes of the meetings will be posted on the DLS Online Learning HUB.


As you have more than one opportunity (Assessment) to pass each element of competency, you will not be given the opportunity to re-sit any assignment.


Assessment Matrix

For a student based at the RMIT BUSINESS campus in Melbourne, Australia in Semester 1 2009 the assessment will be:

 Case Study Presentations
Assessment 1 (30%)
Great Leader
Assessment 2
(40%)
Group EVENT
Assessment 3
(30%)
Communicate organisational mission
and goals
               X         X         X
Influence groups & individuals               X         X          X
Build and support Teams
               X         X          X
Demonstrate personal and professional competence               X         X          X

Other Information

Students who fail an assessment on the first attempt will be given a second chance to resubmit the assessment for a grade of no more than Pass (50%). Students who fail on the second attempt will be able to re-enroll in the course in the following semester.
Students must adhere to the Harvard Referencing system as set out in the document – Business Guidelines for Written Work and Presentation, which can be found on the RMIT website at :http
://www.rmit.edu.au/browse;ID=s9sx559hurvc.rtf;STATUS=A?QRY=Written%20Work&STYPE=ENTIRE
Students who fail to hand in an assessment on time will lose 10% for everyday it is late including weekends.

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