Course Title: Manage quality system and procedures

Part B: Course Detail

Teaching Period: Term2 2010

Course Code: BUSM6207C

Course Title: Manage quality system and procedures

School: 350T Fashion & Textiles

Campus: Brunswick Campus

Program: C6086 - Advanced Diploma of Fashion and Textiles Merchandising

Course Contact : Carmen Pricone

Course Contact Phone: +61 3 9925 9138

Course Contact

Name and Contact Details of All Other Relevant Staff

Loraine Grant

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

This course is co-taught with   LMTGN6003B Research & evaluate processes and products.

Course Description

This unit covers the skills and knowledge to manage a quality system and procedures.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

LMTGN6002B Manage quality system and procedures


1.  Develop or manage quality assurance system

Performance Criteria:

1.1 Quality assurance policy is established, documented and communicated to all levels of the workplace.

1.2 Sampling techniques are developed that reflect needs of workplace and product.

1.3 Quality circles and other relevant aspects ofquality assurance systems are established or maintained.

1.4 Facilitation for monitoring of work teams is organised to ensure compliance with standards.

1.5 Quality assurance system is developed and maintained.

1.6 Quality standards and regulations are identified and relevance to specific products is determined.


2.  Determine resource requirements

Performance Criteria:

2.1 Strategic planning is assessed to facilitate achievement of quality policy.

2.2 Resources are determined and allocated to meet requirements.

2.3 External quality assessment requirements are determined.


3.  Plan development of quality procedures

Performance Criteria:

3.1 Quality procedure requirements are determined through consultation with internal and external groups.

3.2 Product performance requirements are determined through consultation.

3.3 Development of procedures is planned to ensure quality system is maintained.

3.4 OHS practices are accommodated in quality procedures.


4.  Establish implementation and review strategies

Performance Criteria:

4.1 Implementation strategies are established to meet workplace objectives.

4.2 Reviews of quality system are undertaken or arranged at appropriate intervals and appropriate action to ensure its continuity, suitability and effectiveness initiated.


5.  Evaluate system implementation

Performance Criteria:

5.1 Implementation of system is evaluated and its effectiveness and level of support for internal improvement programs assessed.

5.2 Results are assessed and changes to system are authorised and necessary action is taken.


6.  Maintain records

Performance Criteria:

6.1 Records are maintained and reports prepared.

Learning Outcomes

At the completion of this course, students will have gained knowledge and skills to:

1. Interpret and analyse information - systems and procedures.

2. Liaise with personnel and report and document information.

3. Undertake reviews and determine required improvements.

Details of Learning Activities

The course provides students with an opportunity to work in industry for two weeks in their nominated company organised through work experience ( unit: LMTGN6003B Research & evaluate processes and products). Through this they will research the organisations policies and procedures and make recommendations on its effectiveness.

Intensive lectures /worshops have been scheduled (refer to weekly planner) to support primary research conducted in the workplace. 

Teaching Schedule

Week Commencing:Topic/Activity:                                                                                        Elements/Performance                                                     Criteria:Assessment:                                       
 05/7/10 Introduction to course / overview of assessment 1,2,3,4,5 & 6. 

 Research Methodology

Library & Research - Clive Skelchy

 1,2,3,4,5 & 6. 
 19/7/10 Fashion Branding Workshop (No scheduled class for Quality Management)  
 26/7/10 Supervisory workshop 1,2,3,4,5 & 6. 
 02/8/10 Fashion Branding workshop  (No scheduled class for Quality Management)  
 09/8/10 Supervisory workshop 1,2,3,4,5 & 6. 
 16/8/10 Supervisory workshop 1,2,3,4,5 & 6. 
 23/8/10 YEP - INDUSTRY PRESENTATIONS (No scheduled class for Quality Management)  
 30/8/10 YEP - INDUSTRY PRESENTATIONS (No scheduled class for Quality Management)  

 Quality Processes and Procedures

Research Methodology - Primary research

Hand out Assignment.   Report Writing

 1,2,3,4,5 & 6. 
 13/9/10 Quality Processes and Procedures 1,2,3,4,5 & 6. 
 20th Sept.  to 1st Oct. WORK EXPERIENCE (80hrs) During September break 1,2,3,4,5 & 6. 
 04/10/10 Consultation & Workshop 1,2,3,4,5 & 6. 
 11/10/10 Consultation & Workshop 1,2,3,4,5 & 6. Research Report Due 100%- 14th October ( September placement only)
 18/10/10 Consultation & Workshop 1,2,3,4,5 & 6. 
 25/10/10 Consultation & Workshop 1,2,3,4,5 & 6. 
 1st to 12th November WORK EXPERIENCE (80hrs) During November 1,2,3,4,5 & 6. 
 15/11/10 Teacher Assessment Week  Research Report Due 100%  - 16th Novemeber  (November placement only)

Learning Resources

Prescribed Texts


1.  Bartol, K,, Tein, M., Matthews, G. & Sharma, B. 2008 Management, A Pacific Rim Focus 5e. McGraw Hill Australia Pty . Ltd. North Ryde.

2.  Cole, K. 2010    Management Theory and Practice. Pearson Australia. Frenchs Forest NSW Robbins,         3.  Bergman, Stagg and Coulter   Management 5.  Pearson Australia. Frenchs Forest NSW

Other Resources

Overview of Assessment

Students will be placed in industry for two weeks and will research and repot on an organisations policies and procedures and make recommendations on its effectiveness. 

Assessment will enable students to work individually and develop their research skills.  The assessed learning activity is:

1. A research project linked to their industry experience placement.

Assessment Tasks

In this course you will be assessed on a written report, clearly demonstrating the element s and research skills. (Individual - 100%)

Assessment Matrix

Course Overview: Access Course Overview