Course Title: Design and produce business documents

Part B: Course Detail

Teaching Period: Term1 2015

Course Code: BUSM6232C

Course Title: Design and produce business documents

School: 650T Vocational Business Education

Campus: City Campus

Program: C6106 - Advanced Diploma of Legal Practice

Course Contact : Doug Gourlay

Course Contact Phone: +61 3 9925 5944

Course Contact

Name and Contact Details of All Other Relevant Staff

Teacher Details: Inna Kazakevich

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the performance outcomes, skills and knowledge required to design and produce various business documents and publications. It includes selecting and using a range of functions on a variety of computer applications. This unit contains employability skills.

Design and produce business documents applies to individuals who possess fundamental skills in computer operations and keyboarding. They may exercise discretion and judgement using appropriate theoretical knowledge of document design and production to provide technical advice and support to a team.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBITU306A Design and produce business documents


1. Select and prepare resources

Performance Criteria:

1.1 Select and use appropriate technology and software applications to produce required business documents
1.2. Select layout and style of publication according to information and organizational requirements
1.3. Ensure document design is consistent with company and/or client requirements, using basic design principles
1.4. Discuss and clarify format and style with person requesting document/publication2. Design document2.1. Identify, open and generate files and records according to task and organizational requirements


2. Design document

Performance Criteria:

2.1. Identify, open and generate files and records according to task and organizational requirements
2.2. Design document to ensure efficient entry of information and to maximize the presentation and appearance of information
2.3. Use a range of functions to ensure consistency of design and layout
2.4. Operate input devices within designated requirements


3. Produce document

Performance Criteria:

3.1. Complete document production within designated time lines according to organizational requirements
3.2. Check document produced to ensure it meets task requirements for style and layout
3.3. Store document appropriately and save document to avoid loss of data
3.4. Use manuals, training booklets and/or help-desks to overcome basic difficulties with document design and production


4. Finalise document

Performance Criteria:

4.1. Proofread document for readability, accuracy and consistency in language, style and layout prior to final output
4.2. Make any modifications to document to meet requirements
4.3. Name and store document in accordance with organizational requirements and exit the application without data/loss damage
4.4. Print and present document according to requirements

Learning Outcomes

Details of Learning Activities

The unit is co delivered and co-assessed with OFF5210C Use Business Technology over a 16 week semester.

Learning activities will include class based exercises, demonstrations and observations in order to develop competency in the underpinning skills and knowledge in the areas of Word-processing, Spread sheets and Database. Skills covered include letter creation/formatting, tables, mail merge, styles, templates, tables of contents, index creation, spread sheet construction, charting, data base creation and filtering, and PowerPoint. Final documents generated will reflect the ability to use more than one software within that document.

Formative feedback is provided to the students throughout the duration of the course.
Some learning activities will include a self-directed learning approach. Self-directed learning refers to organized teacher-directed learning activities that you will undertake independently, either as individuals or with other students. We expect you to participate and contribute in all scheduled learning activities.
This unit contains employability skills.

Teaching Schedule

Week beginningTopicAssessment
Week 1 – 9 FebOrientation
Introduction to the Course including:
• Course requirements
• Course support documents
• Course Blackboard access
• Accuracy of enrolment
• Assessment requirements/Cover Sheets
• Plagiarism
• Appeals
• Submission requirements
• Extensions/Resubmissions
• Feedback in this course
• Getting help
 Overview of Assessments
Week 2 – 16 FebTilde Ch. 1 Selecting & Using Software
Tilde Ch. 2 Styling standard bus docs Designing business documents, Normal template, layout, fonts, design
• Read materials and complete all
exercises, pages 1 -16
Complete Business tasks 2 & 3 Portfolio . 1, Tasks 2,3 ( Assessment for Use Business Technology)
Week 3 – 23 FebTopics: Proof-reader’s, Full block letter with Open Punctuation
Letter proto type
Tilde Ch. 3 Basic business letters
• Read materials and complete all
exercises, pages 17-22
• Complete Business task 4
Week 4 – 2 MarchTopics: Table creation, row and column modifications, templates
Tilde Ch. 4 Document design: tables
* Template creation & use, Memo template

Tilde Ch. 5 Ensuring consistency: templates

* Read materials and complete all exercises, pages 23 – 34
* Complete Business tasks 5,6,7
* Additional exercises – Table exercises.pdf
Portfolio Tasks, exercises 4,5,6 – correction and submission


Portfolio 2, Tasks 4,5,6


Week 5 – 9 MarchTopics: Styles, Table of Contents
Tilde Ch. 6 Ensuring consistency: styles
* Read materials and complete all exercises, pages 35 – 44
* Complete Business tasks 8 ,9 & 10
Week 6 – 16 MarchTopics: Headers & footers, Table of Contents, Index

Tilde Ch. 6 Ensuring consistency: headers and footers, Table of contents, index
* Read materials and complete all exercises, pages 45 – 54
*Complete Business tasks 11,12,13
*Portfolio Task 8,9,10,11 – correction and submission

Portfolio 3, Tasks 8,9,10,11
Week 7 – 23 MarchTopics: Spreadsheet creation, formulae, Abs vs. Relative cell references
Tilde Ch. 7: Excel
* Read materials and complete all exercises, pages 55 – 61
Complete Business tasks 14 & 15
Week 8 – 30 MarchTopics: Spreadsheet, formulae sheets, Charting, Copy MS Excel information to MS Word
Tilde Ch. 7: Excel
• Read materials and complete all
exercises, pages 62 – 67
• Complete Business task 16
Week 9 – 13 AprilTopics: Assess Database
Tilde Ch. 8: Maintaining Data
* Read materials and complete all exercises, pages 68– 87
Complete Business tasks 17 - 20
Week 10 – 20 AprilTopics: Form letter, data, merging, selective merges
Tilde Ch. 9: Merging Data
• Read materials and complete all
exercises, pages 88 – 95
• Complete Business tasks 22 & 23
Portfolio 4, Task 22
Week 11 – 27 AprilTopic: Copying, Embedding, Linking from one program to another
Tilde Ch. 10: Sharing Data
• Read materials and complete all
exercises, pages 96 – 101
• Complete Business tasks 24 & 25
Portfolio 5, Task 24 ( Including Tasks 14,15,16)
Week 12 – 4 MayWeek 12 – 4 MayPortfolio 6 ,Task 26
Week 13 – 11 May

Authentication and catch up

Final Assignment complete in class

Final Portfolio ( printout and online)
Week 14 – 18 MayFinal Assignment complete in classFinal Assignment – due
Week 15 – 25 MayAuthentication and catch up



Week 16 – 1 June

Authentication and Feedback 
 * This outline is subject to variation; please check the learning hub regularly for changes. 

Learning Resources

Prescribed Texts

The Tilde Group, Designing and Producing Business Documents, Office Integration Skills, Tilde Publishing



Other Resources

You can order book from RMIT bookshop or buy it online from one of the following link:

Getting Results when Designing & Producing Business Documents – 2010 - if you using MS Office 2010


Getting Results: when Designing & Producing Business Documents – Office 2013 - if you using MS Office 2013

It is recommended that you have access to a mobile computing device to allow greater flexibility in terms of where you can work on campus outside class times.

Overview of Assessment

Assessment methods have been designed to measure achievement of the requirements in a flexible manner over a range of assessment tasks,  for example:

• direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate

• review of final printed documents

• demonstration of techniques

• observation of presentations

• oral or written questioning to assess knowledge of software applications

Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

Assessment Tasks

To pass this course you need to demonstrate you are competent to the industry standard as required of a paralegal. To achieve this, you must complete all assessments to an acceptable industry standard.

To be deemed competent in this course the following evidence is essential:
•designing and producing a minimum of 3 completed business documents, using at least 2 software applications in the production of each document
•using appropriate data storage options
•knowledge of the functions and features of contemporary computer applications.

Assessment Tasks
You are required to complete 2 pieces of assessment:

Task 1 Portfolio  (Class exercises from text book)
In order to complete this assessment you are required to complete a number of set exercises from the textbooks. The purpose of this assessment  is for you to demonstrate your skills in preparing, designing, producing and finalising legal documentation as to the standard of a paralegal working in the legal industry.

Due: Final submission for the Portfolio is Week 8 during your class time.
You are required to submit hard copy to the teacher and submit your work online.

Task 2 Final Assignment
The purpose of this assessment is for you to demonstrate your skills in preparing, designing, producing and finalising legal documentation as to the standard of a paralegal working in the legal industry.

Due: Week 14
Submission: You are required to submit hard copy to the teacher and submit your work online.

Marking Guide
You need to demonstrate you are competent in each element of the unit of competency you are studying.
You will receive feedback on each assessment task that will inform you whether you are competent or not and how well you are performing. Once competent in all elements of the unit you receive a competency grading.

Marking Guide (Grading)
After achieving competency we then grade your performance in the unit; this gives you the opportunity to have the standard of your performance formally recognized against industry standards and employability skills.

The grading according to the following criteria:
1.Level of Independence, Initiative, Enterprise and Performance of Work Task
* Works to safely complete tasks in accordance with workplace requirements.
* Performance conforms to all industry standards and can adapt to new situations.
2. Demonstrated Breadth of Underpinning Knowledge and a Willingness to Continue Learning
* Demonstrates an understanding of key concepts and underpinning knowledge of the set task and is able to learn while working.
* Applies these understandings in task performance.
3. Techniques & Processes, Technology Skills and Problem Solving
* Performs all technical skills/procedures to the standard required by industry, including correct use of equipment and technology.
* Demonstrating an ability to solve simple problems while following processes.
4. Work Organisation, Planning and Self-Management
* Demonstrates a sound understanding of the benefits of effective work organisation, while clearly articulating the different stages in planning and managing own time.
* Applies sound planning and organisation skills in the performance of a task.
5. Communication, People Networking, Language and Interpersonal Skills and Teamwork
* Demonstrates an ability to use a range of communication and interpersonal skills appropriate to the workplace.
* The ability to proofread and edit work prior to submission.
* Able to follow complex instructions both written and oral.

Assessment will be graded according to the following mark table:

Final Grades

DNS - Did Not Submit for assessment

NYC - Not Yet Competent

CAG - Competency Achieved - Graded

CC - Competent with Credit

CDI - Competent with Distinction

CHD- Competent with High Distinction

Assessment Matrix

Other Information

Submission Requirements
You should:
Ensure that you submit assessments on or before the due date:
Always retain a copy of your assessment tasks (hard copy and soft copy).
When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration and statement of authorship. You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work. On the cover sheet you declare that the work you are presenting for assessment is your own work. An assignment cover sheet for submission of work for assessment is available on Blackboard.

Each page of your assessment should include a footer with your name, student number, the title of the assessment, unit code and title and page numbers.

Late Submission Procedures
If you are prevented from submitting an assessment on time, by circumstances outside your control, you must apply in advance for an extension to the due date of up to seven calendar days.
More Information:
Form to use:

Where an extension of greater than seven days is needed, you must apply for special consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.
More Information:;ID=g43abm17hc9w
Form to use:

Resubmissions (VET Programs):
Students who achieve an indicative grade of greater than 50%, yet have not demonstrated competency across all learning outcomes will be given the opportunity to undertake an oral questioning with the assessor in which they will be required to demonstrate competence in the elements or learning outcomes not yet demonstrated. If students cannot demonstrate competency across all learning outcomes or elements of the course the maximum grade they can achieve is NN or Not Yet Competent.

Adjustments to Assessment
In certain circumstances students may be eligible for an assessment adjustment. For more information about the circumstances under which the assessment arrangements might be granted please access the following website:
More Information:;ID=kehn9bz22r41

Course Overview: Access Course Overview