Course Title: Diagnose and rectify faults in telecommunication apparatus and systems

National Element Code & Title:

UEENEEH033B Diagnose and rectify faults in telecommunication apparatus and systems

Performance Criteria:

1.1 OHS procedures for a given work area are obtained and understood.
1.2 Established OHS risk control measures and procedures are followed in preparation for the work.
1.3 Safety hazards that have not previously been identified are documented and risk control measures
devised and implemented in consultation with appropriate personnel.
1.4 Appropriate personnel are consulted to ensure the work is co-ordinated effectively with others
involved on the work site.
1.5 Tools, equipment and testing devices needed to diagnose faults are obtained in accordance with
established procedures and checked for correct operation and safety.

Performance Criteria:

2.1 OHS risk control measures and procedures for carrying out the work are followed.
2.2 The need to test or measure live is determined in strict accordance with OHS requirements and when
necessary conducted within established safety procedures.
2.3 Circuits/machines/plant are checked as being isolated where necessary in strict accordance OHS
requirements and procedures.
2.4 Logical diagnostic methods are applied to diagnose telecommunication apparatus and systems faults
employing measurements and estimations of system operating parameters referenced to system
Operational requirements.
2.5 Suspected fault scenarios are tested as being the source of system problems.
2.6 Source of the fault is identified and appropriately competent persons are engaged to rectify the fault
where it is out side the scope of electronics.
2.7 Faults in the electronic components of the system are rectified to raise telecommunication apparatus
and system to its operation standard.
2.8 System is tested to verify that the system operates as intended and to specified requirements.
2.9 Decisions for dealing with unexpected situations are made from discussions with appropriate persons and
job specifications and requirements.
2.10 Methods for dealing with unexpected situations are selected on the basis of safety and specified work
outcomes.
2.11 Diagnosis and rectification activities are carried out efficiently without waste of materials or damage to
apparatus and the surrounding environment or services and using sustainable energy practices.

Performance Criteria:

3.1 OHS work completion risk control measures and procedures are followed.
3.2 Work site is made safe in accordance with established safety procedures.
3.3 Rectification of faults is documented in accordance with established procedures.
3.4 Appropriate person or persons notified, in accordance with established procedures, that the
system faults have been rectified.

• Behrouz A. Forouzan, ‘Data Communications and Networking’, 3rd Edition’, McGraw-Hill