Course Title: Lead and manage organisational change

Part A: Course Overview

Program: C6143

Course Title: Lead and manage organisational change

Portfolio: BUS

Nominal Hours: 60.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


650T Vocational Business Education

Face-to-Face or Internet

Course Contact: Sylvia Baroutis

Course Contact Phone: +61 3 9925 5469

Course Contact Email:

Course Description

This unit describes skills and knowledge required to determine strategic change requirements and opportunities; and to develop, implement and evaluate change management strategies.

It applies to managers with responsibilities that extend across the organisation or across significant parts of a large organisation. They may have a dedicated role in human resources management, human resources development, or work in a strategic policy or planning area.

The unit takes a structured approach to change management and applies to people with considerable work experience and organisational knowledge.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

BSBINN601 Lead and manage organisational change


1 Identify change requirements and opportunities

2 Develop change management strategy

3 Implement change management strategy

Learning Outcomes

Overview of Assessment

In order to achieve competency in this unit, you must provide:

Performance Evidence

 Evidence of the ability to: 

  • analyse and interpret information about the organisation’s internal and external environment and consult with stakeholders to identify requirements and opportunities for changes that support organisational objectives
  • prioritise opportunities for changes with input from managers
  • develop a change management project plan for the priority changes incorporating resource requirements, risk management and timelines
  • develop strategies to communicate or educate the changes and embed them
  • obtain approvals and agree reporting protocols with relevant managers and implement the plan including addressing barriers to change
  • review and evaluate the change management project plan and modify as needed to achieve objectives.

Knowledge Evidence

To complete the unit requirements safely and effectively, you must:

  • explain the change management process or cycle and strategies for communicating and embedding change
  • explain how organisational behaviour and the external environment can impact on change strategies
  • describe the components of a change management project plan
  • list potential barriers to change and explain possible strategies to address barriers.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the general administration field of work and include access to:

  • workplace documentation and resources
  • office equipment, materials and software packages
  • case studies or, where available, real situations
  • interaction with others.

You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met. 


Feedback will be provided throughout the semester in class and/or online discussions.  You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.