Course Title: Knowledge Management

Part A: Course Overview

Course Title: Knowledge Management

Credit Points: 12.00


Course Code




Learning Mode

Teaching Period(s)


City Campus


620H Business IT and Logistics


Sem 1 2006,
Sem 2 2006,
Sem 1 2007,
Sem 1 2008,
Sem 2 2008,
Sem 1 2009,
Sem 2 2009,
Sem 1 2010,
Sem 2 2010,
Sem 1 2011,
Sem 2 2011,
Sem 1 2012,
Sem 2 2012,
Sem 1 2013,
Sem 2 2013,
Sem 1 2014,
Sem 2 2014,
Sem 1 2015,
Sem 2 2015,
Sem 1 2016,
Sem 1 2017,
Sem 2 2017,
Sem 1 2018,
Sem 2 2018,
Sem 1 2019,
Sem 2 2019,
Sem 1 2020,
Sem 2 2020,
Sem 1 2021,
Sem 2 2021


City Campus


620H Business IT and Logistics


Sem 1 2010

Course Coordinator: Professor Vanessa Cooper

Course Coordinator Phone: +61 3 9925 5786

Course Coordinator Email:

Course Coordinator Location: Building 80 Level 8

Course Coordinator Availability: Please check with course coordinator

Pre-requisite Courses and Assumed Knowledge and Capabilities


Course Description

Knowledge management as a course is multidisciplinary in nature and embodies inputs from a range of management disciplines, and from information science and technology management.

Knowledge management emerged from the convergence of globalisation and the nexus of organisational and technological change, developments which have resulted in fundamental changes both to economies and to organisations. Central to such changes is recognition of knowledge as the most valuable resource available to organisations and as the most likely source of competitive advantage.

The management of knowledge in itself is an ambitious undertaking, not least owing to its inherently intangible nature, and its location within individual and collective experiences. However, management disciplines can be applied to those conditions enabling the creation of knowledge, to systems and technologies, to processes and capabilities and in proper circumstances to people. The course deals with the nature and properties of knowledge, in the context of resource-based theory and what this implies for organisational structures, strategies and systems, staff competencies and management styles.

Objectives/Learning Outcomes/Capability Development


On successful completion of this course you will be able to:

  1. Analyse and explain the developments in the ‘new economy’ and in particular the place and nature of knowledge in such developments.
  2. Demonstrate a broad, critical and practical understanding of knowledge management theories and practices in the real world.
  3. Investigate the linkages between management and knowledge management and in particular of those between knowledge management and strategic and human resources management.
  4. Examine the various human, organisational and technological components that together combine to produce knowledge management.
  5. Explore the role and place of information and communications technologies in the practice of knowledge management.
  6. Develop a knowledge management strategy for an organisation.


Overview of Learning Activities

In this course, you will be encouraged to be an active learner.  Your learning will be supported through a variety of in-class and online activities that comprise both individual and teamwork. These activities may include essential readings; undertaking research and analysis; solving problems; conducting presentations; producing written work and collaborating with peers in discussions and debates.

Overview of Learning Resources

Various learning resources are available online through MyRMIT Studies\Canvas. The lecture notes and workshop notes are posted on Canvas.

Resources are also available online through RMIT Library databases and other facilities. Visit the RMIT library website for further details. Assistance is available online via our chat and email services, face to face at our campus libraries or via the telephone on (03) 9925 2020.

Additional resources and/or sources to assist your learning will be identified by your course coordinator and will be made available to you as required during the teaching period. 

Overview of Assessment

The assessment alignment list below shows the assessment tasks against the learning outcomes they develop.

Assessment Task 1: 10%
Linked CLOs: 2, 6

Assessment Task 2: 40%
Linked CLOs: 1, 2, 3, 4, 5

Assessment Task 3: 50%
Linked CLOs: 1, 2, 3, 4, 5, 6

Feedback will be provided throughout the semester in class and/or in online forums through individual and group feedback on practical exercises and by individual consultation.