Course Title: Retail and Service Logistics

Part A: Course Overview

Course Title: Retail and Service Logistics

Credit Points: 12.00

Terms

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
OMGT1044	City Campus	Undergraduate	620H Business IT and Logistics	Face-to-Face	Sem 1 2010, Sem 2 2010, Sem 1 2011, Sem 2 2011, Sem 1 2012, Sem 2 2012, Sem 1 2013, Sem 2 2013, Sem 1 2014, Sem 2 2014, Sem 1 2015, Sem 2 2015, Sem 1 2016, Sem 2 2016, Sem 1 2017, Sem 2 2017, Sem 1 2018, Sem 2 2018, Sem 1 2019, Sem 2 2019, Sem 1 2020, Sem 2 2020, Sem 2 2021
OMGT1044	City Campus	Undergraduate	630H Management	Face-to-Face	Sem 1 2006, Sem 2 2006, Sem 1 2007, Sem 2 2007, Sem 1 2008, Sem 2 2008, Sem 1 2009, Sem 2 2009
OMGT1044	City Campus	Undergraduate	665H Accounting, Information Systems and Supply Chain	Face-to-Face	Sem 2 2022
OMGT2059	Shanghai Uni of Int Bus & Econ	Undergraduate	620H Business IT and Logistics	Face-to-Face	Offsh3 12
OMGT2100	Open Learning Australia	Non Award	620H Business IT and Logistics	Distance / Correspondence	OUASP1UG17, OUASP3UG19, OUASP2UG20, OUASP1UG21, OUASP3UG21
OMGT2100	Open Learning Australia	Non Award	665H Accounting, Information Systems and Supply Chain	Distance / Correspondence	OUASP2UG22, OUASP1UG23
OMGT2138	Hong Kong Management Associatn	Undergraduate	630H Management	Face-to-Face	Offsh 2 08
OMGT2226	Singapore Inst of Management	Undergraduate	620H Business IT and Logistics	Face-to-Face	Offsh1 13, Offsh1 14, Offsh1 15, Offsh1 16, Offsh3 16, Offsh1 17, Offsh3 17, Offsh3 18, Offsh1 19, Offsh3 19, Offsh1 20, Offsh3 20, Offsh1 21, Offsh3 21
OMGT2226	Singapore Inst of Management	Undergraduate	665H Accounting, Information Systems and Supply Chain	Face-to-Face	Offsh1 22, Offsh3 22, Offsh1 23, Offsh3 23
OMGT2276	RMIT University Vietnam	Undergraduate	620H Business IT and Logistics	Face-to-Face	Viet3 2016, Viet1 2017, Viet2 2017, Viet1 2018, Viet2 2019, Viet1 2020

Course Coordinator: Dr Sharon Maleki Far

Course Coordinator Phone: +61 3 9925 9475

Course Coordinator Email: sharon.malekifar@rmit.edu.au

Course Coordinator Location: Building 80

Course Coordinator Availability: By Appointment

Pre-requisite Courses and Assumed Knowledge and Capabilities

None.

 

Course Description

In this course you will explore the techniques and processes of retail logistics operations in a competitive retail and service environment, together with relevant applications to the tourism and hospitality industry.

This Course should enhance your professional abilities as a potential retail logistics manager or a service logistics manager of a retail, service, or tourism / hospitality organisation.

The Course will also provide opportunities for you to fine tune your skills in respect of team work and interpersonal communication skills through various tutorial activities.

Prior completion or companion enrolment of Introduction to Logistics and Supply Chain Management (OMGT1082/OMGT2221/OMGT2065/OMGT2085) is recommended.

In some areas the Course draws upon a number of logistics and supply chain management knowledge areas which are presented in Introduction to Logistics and Supply Chain Management (referred to above). Students not having successfully completed Introduction to Logistics and Supply Chain Management  should not be deterred from enrolling in Retail and Service Logistics (OMGT1044/OMGT2226) as the necessary information will be provided and / or referred to at the appropriate point in the latter.

Objectives/Learning Outcomes/Capability Development

-

On successful completion of this program you will be able to:

1. Apply selected principles and theory of the retail business supply chain to effectively manage logistics in retail operations.
2. Apply multi-faceted roles and practices of logistics and supply chain management to competitive advantage and value creation across a number of retail, service and service logistics oriented industries.
3. Interact and communicate effectively in team settings to solve problems in retail logistics operations.
4. Critically analyse retail logistics issues and identify workable solutions to logistics and supply chain problems.

Overview of Learning Activities

Your learning will be supported through various in-class and online activities comprising individual and group work. These may include quizzes; assignments; prescribed readings; sourcing, researching and analysing specific information; solving problems; conducting presentations; producing written work and collaborating with peers on set tasks or projects.

Overview of Learning Resources

Various learning resources are available online through MyRMIT Studies\Canvas. The lecture notes and workshop notes are posted on Canvas.

Resources are also available online through RMIT Library databases and other facilities. Visit the RMIT library website for further details. Assistance is available online via our chat and email services, face to face at our campus libraries or via the telephone on (03) 9925 2020.

Additional resources and/or sources to assist your learning will be identified by your course coordinator and will be made available to you as required during the teaching period. 

Overview of Assessment

The assessment tasks, their weighting and the course learning outcomes to which they are aligned are as follows:

Assessment Task 1: 20%
Linked CLOs: 1, 2, 3

Assessment Task 2: 40%
Linked CLOs: 1, 2, 3, 4

Assessment Task 3: 40%
Linked CLOs: 1, 2, 4

Feedback will be provided throughout the semester in class and/or in online forums through individual and group feedback on practical exercises and by individual consultation.