Course Title: Quality Systems

Part A: Course Overview

Course Title: Quality Systems

Credit Points: 12.00


Course Code




Learning Mode

Teaching Period(s)


City Campus


115H Aerospace, Mechanical & Manufacturing Engineering

Distance / Correspondence or Face-to-Face

Sem 1 2006,
Sem 1 2007,
Sem 1 2008,
Sem 1 2009,
Sem 1 2010,
Sem 1 2011,
Sem 1 2012

Course Coordinator: Allan McLay

Course Coordinator Phone: +61 3 99254416

Course Coordinator Email:

Course Coordinator Location: 56-3-81

Pre-requisite Courses and Assumed Knowledge and Capabilities


Course Description

In this course students investigate Quality Systems from three separate perspectives. The first module covers risk management. It looks at strategies for identifying and reducing risk in organizations. The second module studies the ISO9000:2000 Quality Management System in depth . The third module looks at methods for improving business and industry processes to make them more effective and efficient.

Objectives/Learning Outcomes/Capability Development

After completing this course you will be able to identify and quantify risks in your organization, and deal with them; plan and carry out an internal audit to ISO9000; use a systematic process to identify and implement process improvements.

Overview of Learning Activities

The course is offered as three self-contained modules, each consisting of lectures and/or workshops. A different lecturer delivers each module, and each module is assessed independently.
Students are expected to carry out pre-reading for each class, and to read and think widely about the various topics - not confine themselves to the material delivered in the class. It is worth noting that students are expected to do at least 3 hours work outside class for every one hour of contact time.

Overview of Learning Resources

A detailed study guide is provided to assist learning and provide insights into key concepts. It provides detailed references to the prescribed text. Use may also be made of the RMIT Online system.

Prescribed References:
Process Improvement, Enhancing your organisations’s effectiveness, E M Flanigan & J Scott, Crisp Publications Inc

Overview of Assessment

Generally students will be expected to complete an assignment or project in each module and to sit a test. The test will be in the fifth week of the module and the project or assignment should be submitted at that time, although this is negotiable with the lecturer.