Course Title: Program Management and Evaluation

Part A: Course Overview

Course Title: Program Management and Evaluation

Credit Points: 12

Important Information:

This course runs as an intensive over three days. It also includes significant components of independent  and collaborative inquiry and design work.


Course Code




Learning Mode

Teaching Period(s)


City Campus


330H Social Science & Planning


Sem 1 2006


City Campus


365H Global, Urban and Social Studies


Sem 1 2007,
Sem 1 2009,
Sem 1 2010,
Sem 1 2011,
Sem 1 2012,
Sem 1 2013,
Sem 1 2019,
Sem 1 2020

Course Coordinator: Dr Patrick O'Keeffe

Course Coordinator Phone: +61 3 9925 9468

Course Coordinator Email:

Course Coordinator Location: 8.10.44

Course Coordinator Availability: By appointment

Pre-requisite Courses and Assumed Knowledge and Capabilities


Course Description

This course will prepare students for working in social work (and multi-disciplinary) teams to develop and manage responsive, supportive and effective programs upon graduation. Students will use design thinking to develop a program idea that addresses a specific need. This intensive course will run over three days in Semester 1. The course will be staffed by people with experience in social work and service design, to support students to develop their ideas.

 The focus of this course is on assisting students to use their social work skills, knowledge and experience to develop a credible program idea. Students will be encouraged to see themselves as social workers developing a social work program, using design thinking.

 The use of design thinking is intended to introduce students to a method for developing innovative, creative programs, which is becoming increasingly prevalent in human services organisations. This course is being run intensively to help students develop ideas and thinking within concentrated class times. Days are spaced throughout the semester to allow students time to absorb ideas, and to develop assessments between workshops.

Please note that if you take this course for a bachelor honours program, your overall mark in this course will be one of the course marks that will be used to calculate the weighted average mark (WAM) that will determine your award level. (This applies to students who commence enrolment in a bachelor honours program from 1 January 2016 onwards. See the WAM information web page for more information.)

Objectives/Learning Outcomes/Capability Development

In the course you will develop the following program learning outcomes:

  • Critical analysis and problem solving
  • Program development knowledge and skills
  • Analysis and application of social work theory, skills and knowledge
  • Experience in using design thinking to solve problems


Upon successful completion of this course, you will be able to:

  1. Identify, understand and empathise with people who are supported by social work and human services organisations.
  2. Develop creative and logical responses to specific issues and needs.
  3. Work in groups to identify and solve problems, using design thinking processes.
  4. Explain their thinking and logic to peers.

Overview of Learning Activities

The course has been designed to include the following learning experiences: workshops, experiential exercises, selected reading and practical work on the progressive development of a group project.

Overview of Learning Resources

RMIT will provide you with resources and tools for learning in this course through our online systems. A list of recommended learning resources will be provided by your lecturer, including books, journal articles and web resources. You will also be expected to seek further resources relevant to the focus of your own learning.

Overview of Assessment

You will be assessed on how well you meet the course’s learning outcomes and on your development against the program capabilities. You will be able to develop your work in relation to your own specific areas of interest in your professional practice. Qualitative feedback will be given on all assessment tasks.

Assessment Type


Assessment 1: Written Assignment - Population description

30%, 1000 words, CLO 1

Assessment 2: Group Prototype Video

30%, 10 minute video, CLO 2,3,4

Assessment 3: Group Response to Test

10%, oral in class, CLO 2,3,4

Assessment 4: Critical Reflection - Implementation into Practice

30%, 1000 words, CLO 1

If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or Equitable Learning Services for more information.

Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online: