Course Title: Alternative Dispute Resolution

Part A: Course Overview

Course Title: Alternative Dispute Resolution

Credit Points: 12


Course Code




Learning Mode

Teaching Period(s)


City Campus


365H Global, Urban and Social Studies


Sem 2 2007,
Sem 2 2009,
Sem 2 2010,
Sem 2 2011,
Sem 1 2017,
Sem 1 2018,
Sem 1 2019,
Sem 1 2020

Course Coordinator: Dr Rajesh Sharma

Course Coordinator Phone: 03 99252855

Course Coordinator Email:

Course Coordinator Location: 37.04.16

Course Coordinator Availability: By appointment

Pre-requisite Courses and Assumed Knowledge and Capabilities


Course Description

Alternative dispute resolution has gained increased popularity in recent times due to congestion in the courts, delays in litigation and rising legal costs. This course will familiarise you with theories, concepts and skills for managing conflict and resolving disputes. You will explore conflict theory and responses to conflict in a variety of settings. These will include: local planning and community disputes, and workplace and family conflict.

Objectives/Learning Outcomes/Capability Development

At the end of this course you will be able to:

  1. Describe the knowledge, values and skills required for effective conflict management and resolution;
  2. Identify appropriate and inappropriate approaches to dispute resolution; differentiate between conciliation, arbitration, negotiation, mediation and other approaches to conflict management and resolution;
  3. Identify issues of power related to: gender, race, culture, ethnicity, ability, class, age and sexual preference;
  4. Demonstrate familiarity with current political, social and economic debates about the use of alternative dispute resolution, and develop an awareness of the ethical issues and dilemmas in conflict resolution.

In this course you will develop the following program capabilities:

  • Communication
  • International and cross cultural engagement
  • Knowledge
  • Social responsibility

Overview of Learning Activities

You will be able to engage in a variety of lectures and smaller classes. Through reading, related group and individual exercises (including problem-solving tasks, case-studies and simulations), and a series of linked assessment tasks, you will develop analytical and practical skills in conciliation, negotiation, mediation and arbitration. Activities are structured to facilitate the integration of theory and practice skills. This involves practicing skills in class and giving and receiving feedback from staff and fellow students.

Overview of Learning Resources

A text has been prescribed for this course.

Overview of Assessment

You will be assessed on how well you meet the course’s learning outcomes and on your development against the program learning outcomes.  Assessment may include:

Task 1: Dispute scenario, 1000 words, 20% CLOs 1-3.

Task 2: Essay, 1500 words, 40%, CLOs 1-4.

Task 3: Essay, 1500 words, 40%, CLOs 1-4.

Feedback will be given on all assessment tasks.

If you have a long-term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or Equity Learning Services if you would like to find out more. Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online: