Course Title: Language in the Global Workplace
Part A: Course Overview
Course Title: Language in the Global Workplace
Credit Points: 12.00
Important Information:
In 2023, this course is titled 'Language Management in Global Organisations'.
From 2024 this course is titled 'Language in the Global Workplace'.
Terms
Course Code |
Campus |
Career |
School |
Learning Mode |
Teaching Period(s) |
SOCU1049 |
City Campus |
Undergraduate |
365H Global, Urban and Social Studies |
Face-to-Face |
Sem 1 2007, Spring2008, Sem 2 2009, Summer2012, Summer2014, Sem 2 2014, Summer2015, Sem 2 2015, Summer2016, Sem 2 2016, Sem 2 2017, Sem 2 2018, Sem 2 2023 |
SOCU2265 |
RMIT University Vietnam |
Undergraduate |
365H Global, Urban and Social Studies |
Face-to-Face |
Viet2 2019, Viet1 2020, Viet2 2020, Viet3 2021, Viet1 2022, Viet2 2022, Viet1 2023, Viet2 2023, Viet1 2024, Viet2 2024, Viet1 2025, Viet2 2025 |
Flexible Terms
Course Code |
Campus |
Career |
School |
Learning Mode |
Teaching Period(s) |
SOCU1049 |
City Campus |
Undergraduate |
365H Global, Urban and Social Studies |
Face-to-Face |
UGRDFlex17 (FF) |
Course Coordinator: Dr Ana Maria Ducasse
Course Coordinator Phone: +(61 3) 9925 9769
Course Coordinator Email: anamaria.ducasse@rmit.edu.au
Course Coordinator Location: 37.5.45
Course Coordinator Availability: By Appointment
Pre-requisite Courses and Assumed Knowledge and Capabilities
None
Course Description
In this course you will cover:
- language and culture related issues which impact language in the workplace;
- strategies for language management and use in multinational and international organisations;
- case studies in global organisations and the impact of language diversity on global operations.
Topics will include:
- language in the workplace - a knowledge management perspective
- the relationship of language, culture and management in the development of language strategies for international organisations
- communication in multinational organisations
- managing language diversity in global business teams
- language management strategies for foreign subsidiaries
- translation markets; the implications for global/local marketing
- linguistic auditing; matching an organisation’s language capabilities with its strategic needs
Objectives/Learning Outcomes/Capability Development
In this course you will develop the following program learning outcomes:
BP317 Bachelor of Languages
- Communicate effectively in a range of forms and in different international and cross-cultural contexts, using appropriate modes of communication including electronic, written, graphic, oral and aural forms with audiences within and external to the discipline.
- Critically reflect on the role of culture in communication and society and apply this knowledge in a range of cross-cultural interactions locally and globally.
- Work independently and in diverse teams to solve problems, using effective communication strategies demonstrating ethical and reflective practice.
- Adapt and develop effective communication strategies to address linguistic diversity in the workplace.
- Demonstrate creativity, critical thinking and innovation when identifying and solving problems in diverse contexts within language related fields.
- Identify, evaluate and critically analyse cultural, historical and theoretical practices which contextualise your professional practice and further study of language.
- Critically analyse resources, evidence and personal experience to make ethical, socially and politically aware decisions related to language and intercultural interpretations and applications.
- Effectively manage your own learning, developing skills in lifelong learning of languages and cross-cultural communication.
Course Learning Outcomes
Upon successful completion of this course, you will be able to:
CLO1: understand the importance of language management for international and intercultural communication
CLO2: analyse and evaluate the range of strategic options available to international organisations to manage language in the workplace
CLO3: conduct independent research and evaluate the global/local issues related to language management in multinational organisations
CLO4: interact and communicate in the global workplace using appropriate modes of communication
Overview of Learning Activities
You will be engaged in learning that involves a range of activities both face to face and online such as lectures, seminars, guest speakers, the presentation of audio-visual materials, and interactive tutorial activities including; group-based discussion and problem-solving tasks.
You will be expected to actively contribute to the construction of a supportive learning environment, in which peer-based learning will be an important component. Participation in discussions and activities, and engagement with the weekly reading materials is expected.
Overview of Learning Resources
RMIT will provide you with resources and tools for learning in this course through our online systems.
A list of prescribed and recommended learning resources will be provided by your lecturer, including books, journal articles and web resources. You will also be expected to seek further resources relevant to the focus of your own learning.
There are services available to support your learning through the University Library. The Library provides guides on academic referencing and subject specialist help as well as a range of study support services. For further information, please visit the Library page on the RMIT University website and the myRMIT student portal.
Overview of Assessment
You will be assessed on how well you meet the course’s learning outcomes and on your development against the program learning outcomes.
Vietnam Campus:
Assessment Task 1: Progressive assessment (e.g. contribution to peer learning; in-class assignments and quizzes) 30% (CLO1, CLO4)
Assessment Task 2: Group Major Case Study Presentation 30% (CLO1, CLO2, CLO3, CLO4)
Assessment Task 3: Essay, 40% (CLO1, CLO2, CLO3)
Melbourne Campus:
Assessment Task 1: Progressive assessment (e.g. contribution to peer learning; in-class assignments) 30% (CLO1, CLO4)
Assessment Task 2: Group Case Study 30% (CLO1, CLO2, CLO3, CLO4)
Assessment Task 3: Essay, 40% (CLO1, CLO2, CLO3)
Feedback will be given on all assessment tasks.
If you have a long-term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or Equitable Learning Services if you would like to find out more.
Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions.