Course Title: Content Management

Part A: Course Overview

Course Title: Content Management

Credit Points: 12

Course Code




Learning Mode

Teaching Period(s)


City Campus


620H Business IT and Logistics


Sem 1 2006,
Sem 1 2007,
Sem 1 2008,
Sem 1 2009,
Sem 1 2010,
Sem 1 2011,
Sem 1 2012

Course Coordinator: John Terrell

Course Coordinator Phone: +61 3 9925 5694

Course Coordinator

Pre-requisite Courses and Assumed Knowledge and Capabilities

You should have satisfactorily completed all of the following prerequisite courses before you commence this course:

  • ISYS2356 Knowledge Management Technologies
  • ISYS2056 Business Computing 1

Aternatively you may be able to demonstrate the required skills and knowledge before you start this course. Contact your course coordinator if you think you may be eligible for recognition of prior learning. For further information go to Recognition of prior learning (RPL) in Higher Education.

Note it is a condition of enrolment at RMIT University that you accept responsibility for ensuring that you have completed the prerequisite courses before enrolling in a course.
For your information the RMIT University Course Requisites policy can be found at Course requisites –

Course Description

This course is a second year course in the Bachelor of Business (Information and Knowledge Management). It further explores the technologies and techniques necessary to support information and knowledge management first introduced in ISYS2356 Knowledge Management Technologies. It does so in the context of the management of information and explicit knowledge through the building of document repositories. It is designed to introduce you to the principles and techniques required in the creation, use and processing of collections of documents, records and other information objects. It exposes you to metadata schemas, taxonomies, thesauri and ontologies, the relationship between repository design and retrieval results, navigation pathways, textual databases, indexing policies and portal development.

If you are undertaking this course in Melbourne from semester 2, 2012 onward your class will be held in a device-equipped teaching space. Each student group will have access to a laptop. It is however recommended that you have access to a mobile computing device to allow greater flexibility in terms of where you can work on campus both in and outside class times.

Objectives/Learning Outcomes/Capability Development

The capabilities that are developed through the program in which you are enrolled are described in the Program Guide. This course contributes to the development of the capabilities in the following way.

It is expected that you will acquire the following capabilities:

  • Information Literacy: The development of information literacy is the foundation capability for this program. This capability involves the skills of effectively selecting, acquiring, organizing, managing, disseminating and adding value to information. Underpinning this capability is a lifelong engagement in the pursuit of information literacy
  • Information Technology Practice: The ability to identify, use and evaluate a wide range of electronic communications and systems technologies applicable to professional information tasks, procedures and environments
  • Responsive (Creative) Practice: Ability to respond creatively in a range of organizational environments in ways that create business opportunities, and demonstrate initiative and the ability to manage change

At the conclusion of this course you will be able to:

  • Understand and develop thesauri, taxonomies, ontologies and authority rules for indexing systems
  • Understand the document database structures in common use in organisations
  • Understand and apply the standard measures of recall and precision to the results of a database search
  • Create a flat file database for surrogate records

Overview of Learning Activities

Lecturer inputs: A range of learning experiences are planned for you which may include lectures, tutorials and other activities. Lectures are designed to present concepts relating to each topic whilst in tutorials you will undertake a series of practical exercises relating to these topics.
Your inputs as learners: Your active and constructive participation in learning activities is expected in addition to weekly reading, group and individual exercises and careful planning and completion of assessment tasks.

Overview of Learning Resources

RMIT university will provide you with resources and tools for learning in this course through our online systems and computer laboratories.
You have access to extensive course materials on myRMIT Studies, including digitised readings, lecture notes and a detailed study program, external internet links and access to RMIT Library online and hardcopy resources.

Overview of Assessment

Assessment may consist of graded assignments, homework exercises and/or a class test.

Feedback will be provided throughout the semester in class and/or online discussions, through individual feedback on practical exercises and by individual consultation.

If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.

Your course assessment conforms to the RMIT university assessment principles, regulations, policies and procedures which are described and referenced in a single document Assessment Policies and Procedures manual. An 1.2.4 Assessment Charter section of this document summarises your responsibilities as an RMIT student as well as those of your teachers.