Course Title: The Intelligent Organisation

Part A: Course Overview

Course Title: The Intelligent Organisation

Credit Points: 12.00


Course Code




Learning Mode

Teaching Period(s)


City Campus


620H Business IT and Logistics


Sem 1 2006,
Sem 1 2007,
Sem 1 2008,
Sem 1 2009


City Campus


620H Business IT and Logistics


Sem 1 2010,
Sem 1 2011,
Sem 1 2012

Course Coordinator: Huan Vo-Tran

Course Coordinator Phone: +61 3 9925 1699

Course Coordinator Email:

Pre-requisite Courses and Assumed Knowledge and Capabilities

You should have satisfactorily completed all of the following prerequisite courses before you commence this course:

  • ISYS3289 Investigations and Intelligence
  • ISYS2356 Knowledge Management Technologies

Alternatively you may be able to demonstrate the required skills and knowledge before you start this course. Contact your course coordinator if you think you may be eligible for recognition of prior learning. For further information go to Recognition of prior learning (RPL) in Higher Education.

Note it is a condition of enrolment at RMIT University that you accept responsibility for ensuring that you have completed the pre-requisite courses before enrolling in a course. For your information the RMIT University Course Requisites policy can be found at Course requisites –

Course Description

In this course we concentrate on information needs and flow within an organisational setting. We look at different kinds of organisations and ask about how they organise the information that is created internally, and how they access and use information from external sources. This course builds from the emphasis in ISYS3289 Investigations and Intelligence, which is on the information needs of individuals.

If you are undertaking this course in Melbourne from semester 2, 2012 onward your class will be held in a device-equipped teaching space. Each student group will have access to a laptop. It is however recommended that you have access to a mobile computing device to allow greater flexibility in terms of where you can work on campus both in and outside class times.

Objectives/Learning Outcomes/Capability Development

Capabilities developed in this course are:

  • Interpersonal and communication
  • Information literacy
  • Reflective analytical practice
  • Socially and culturally responsive practice

At the conclusion of this course students should have developed to Level 2 their awareness of and ability to: 

  • Identify information needs through information auditing processes 
  • Determine the internal and external information sources for an organisation 
  • Determine how an organisation can use information and information flows in order to generate organisational knowledge 
  • Identify and investigate people’s informational needs 
  • Select appropriate information from a wide variety of relevant sources and evaluate this information against the identified information needs of the organisation 
  • Determine the priority for organisational information, especially in relation to information management
  • Organise and describe information available on web accessible information resources 
  • Add value to information through analytical and synthetic practice 
  • Understand how different groups communicate information and knowledge and appreciate patterns of communication, especially the process of interview for information needs 
  • Reflect on decision-making processes so as to modify work practices to meet the aims of the organisation

Overview of Learning Activities

The learning activities will focus on developing the capabilities. Learning activities will be structured through a lecture/presentation and workshop environment that will incorporate ‘hands on activities’ as well as the analysis of complex information environments through case studies. Students will conduct this analysis under general course guidelines for learning outcomes. Students will be encouraged to make learning decisions based on the group management of projects based on industry information needs and structures. Learning activities will provide opportunities to engage with ‘real’ world environments by examining the information needs of  an organisation and how to meet that  need in an appropriate outcome.
Communication capabilities will be practised through class activities and development of the ’information product’ in assessment tasks. Reflective practice activities will be based on evaluative processes for the class activities and the product development.

Overview of Learning Resources

RMIT university will provide you with resources and tools for learning in this course through our online systems. You have access to extensive course materials on myRMIT Studies, including digitised readings, lecture notes and a detailed study program, external internet links and access to RMIT Library online and hardcopy resources.

Overview of Assessment

Assessment may include individual and group work.  

Feedback will be provided throughout the semester in class, through individual and group feedback and by individual consultation.

If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.

Your course assessment conforms to the RMIT university assessment principles, regulations, policies and procedures which are described and referenced in a single document Assessment Policies and Procedures manual. An 1.2.4 Assessment Charter section of this document summarises your responsibilities as an RMIT student as well as those of your teachers.