Course Title: Workplace Communication A

Part A: Course Overview

Course Title: Workplace Communication A

Credit Points: 12.00

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities.
To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.
Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT:
Please read the Student website for additional requirements of in-person attendance:

Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.


Course Code




Learning Mode

Teaching Period(s)


City Campus


155T Vocational Health and Sciences


Sem 1 2008,
Sem 2 2008,
Sem 1 2012,
Sem 2 2012,
Sem 1 2013,
Sem 1 2014,
Sem 2 2014,
Sem 1 2015,
Sem 2 2015,
Sem 1 2016,
Sem 2 2016


City Campus


174T School of VE Engineering, Health & Science


Sem 1 2017,
Sem 2 2017,
Sem 1 2018,
Sem 2 2018,
Sem 1 2019,
Sem 2 2019,
Sem 1 2020,
Sem 2 2020


City Campus


520T Future Technologies


Sem 1 2022,
Sem 2 2022

Course Coordinator: Hash Cutchhi

Course Coordinator Phone: +61 9925 8823

Course Coordinator Email:

Course Coordinator Location: 057.05.036

Pre-requisite Courses and Assumed Knowledge and Capabilities


Please be aware that this course is a core subject for AD006 (Associate Degree in Information Technology) students only. Do not enrol in this subject as an elective.

Course Description

This course introduces you to effective communication and how that takes place in business and the workforce. You will develop an understanding of different modes of communication and knowledge of communication.

Objectives/Learning Outcomes/Capability Development

This course contributes to the following Program Learning Outcomes for AD006 Associate Degree in Information Technology:
• Accountability
• Team Work
• Responsibility

 On completion of this course you should be able to:
1. Select and appropriately use different modes of communication.
2. Describe communication mediums and methods.
3. Apply gained knowledge in ways that are relevant to modern day business and workplace environments.
4. Gather and disseminate information in the most appropriate format for the job at hand.
5. Identify the most appropriate communication medium to different situations.
6. Develop an appreciation for how context impacts the effectiveness of instructions for different situations.

Overview of Learning Activities

 The learning activities included in this course are:
• classes where syllabus material will be presented and discussed, and the subject will be illustrated with demonstrations and examples;
• completion of tutorial questions and scenarios designed to give further practice in the application of theory and procedures, and to give feedback on student progress and understanding;
• completion of written assignments requiring an integrated understanding of the subject matter; and
• private and group study, working through the course as presented in classes and learning materials, and gaining practice at solving conceptual and numerical problems.

Overview of Learning Resources

You will be able to access course information and learning materials through the myrmit (also known as Blackboard) and will be provided with copies of additional materials in class. Lists of relevant reference texts, resources in the library and freely accessible Internet sites will be provided. You will also use laboratory equipment and computer software within the School during project and assignment work. 
The computer science subject guide is located at and provides useful references for various applications of Information Technology.
All relevant course theory notes, activities and assessments will be provided in the Resource Guide for Workplace Communications.

Overview of Assessment

This course has no hurdle requirements.

Assessment tasks

Assessment Task 1:  Quizzes 
Quiz 1 

Weighting towards the final grade: 15%

Quiz 2

Weighting towards the final grade: 20%

This assessment task supports CLOs 1,2,5,6

Assessment Task 2: Promoting U micro-credential assessment

Promoting U Micro-Credential Quiz
Weighting towards the final grade (%): 5%
This assessment supports CLOs 1,3,4

Assessment Task 3: Interview Preparation micro-credential assessment

Various tasks including video exercise, a self-reflective piece and a readiness checklist.
Weighting towards the final grade (%):10%
This assessment task supports CLO 1,3,4,5,6



Assessment Task 4: Group Assignment
Weighting towards the final grade (%): 50%
This assessment supports CLOs 3,4,5,6