Course Title: Enterprise Systems

Part A: Course Overview

Course Title: Enterprise Systems

Credit Points: 12.00


Course Code




Learning Mode

Teaching Period(s)


City Campus


620H Business IT and Logistics


Sem 2 2007,
Sem 2 2008,
Sem 2 2009,
Sem 2 2010,
Sem 2 2011,
Sem 1 2012,
Sem 1 2013,
Sem 1 2014,
Sem 1 2015,
Sem 2 2015,
Sem 1 2016,
Sem 2 2017,
Sem 1 2018,
Sem 2 2018,
Sem 1 2019,
Sem 2 2019,
Sem 1 2020,
Sem 2 2020

Course Coordinator: Dr Say Yen Teoh

Course Coordinator Phone: +61 3 9925 5788

Course Coordinator Email:

Pre-requisite Courses and Assumed Knowledge and Capabilities


Course Description

This course is designed to give you a foundation understanding of enterprise systems and how these systems fit into today’s business operations. Enterprise Systems are now essential infrastructure to both large corporate entities, as well as to small-to-medium (SME) organisations, as they remove the need to have a large number of separate individual computer-based applications.
Enterprise systems include Enterprise Resource Planning (ERP) systems, Supply Chain Management (SCM) systems, Supplier Relationship (SRM) systems, Customer Relationship Management (CRM) systems, Business Analytics, and other business process applications, that integrate a range of various applications into a single package. Hence increasing the efficiency, and effectiveness, of the organisation in performing the respective business processes required to run their operations and to deliver their goods or services to customers. This course is therefore viewed as a combination of business management practice and technology.
In addition, this course will also consider some of the new technologies, such as ’Cloud Computing’, ’Big Data’, ’Mobile Devices, etc., that are rapidly becoming part of everyday business technology infrastructure as part of new enterprise systems.

Objectives/Learning Outcomes/Capability Development


On successful completion of this course you will be able to:

  1. Identify the factors that lead to the development and implementation of ERP systems
  2. Discuss the advantages and disadvantages of implementing an ERP system
  3. Describe how an integrated information system can support effective and efficient business processes
  4. Create process models that assist with process improvement and ERP implementation

Overview of Learning Activities

The learning activities will provide you with the opportunity to reflect and develop your creativity and critical thinking. In order to develop the stated course capabilities you are expected to actively participate in the following learning activities:

  • Regular attendance and active participation in scheduled lectures and workshops
  • Reading of course notes and other assigned reading materials
  • Satisfactory completion of assessment tasks

Overview of Learning Resources

Various learning resources are available online through myRMIT/Canvas. In addition to topic notes; assessment details and a study schedule you may also be provided with links to relevant online information; readings; audio and video clips and communication tools to facilitate collaboration with your peers and to share information.

Resources are also available online through RMIT Library databases and other facilities. If you require assistance with the RMIT library facilities contact the Business Liaison Librarian for your school. Contact details for Business Liaison Librarians are located online on the RMIT Library website.

Additional resources and/or sources to assist your learning will be identified by your course coordinator will be made available to you as required during the teaching period.

Overview of Assessment

The assessment tasks, their weighting and the course learning outcomes to which they are aligned are as follows:

Assessment Task 1: 20%
Linked CLOs: 1, 2, 3

Assessment Task 2: 30%
Linked CLOs: 1, 3, 4

Assessment Task 3: 50%
Linked CLOs: 1, 2, 3, 4

Feedback will be provided throughout the semester in class and/or in online forums through individual and group feedback on practical exercises and by individual consultation.