Course Title: The Practice of Mediation
Part A: Course Overview
Course Title: The Practice of Mediation
Credit Points: 12.00
Flexible Terms
Course Code |
Campus |
Career |
School |
Learning Mode |
Teaching Period(s) |
HWSS2202 |
City Campus |
Undergraduate |
365H Global, Urban and Social Studies |
Face-to-Face |
UGRDFlex17 (ISV) |
HWSS2202 |
City Campus |
Undergraduate |
365H Global, Urban and Social Studies |
Face-to-Face |
UGRDFx2019 (All) |
HWSS2202 |
City Campus |
Undergraduate |
365H Global, Urban and Social Studies |
Face-to-Face |
UGRDFlex21 (FF), UGRDFlex21 (All) |
HWSS2202 |
City Campus |
Undergraduate |
365H Global, Urban and Social Studies |
Face-to-Face |
UGRDFlex22 (FF) |
Course Coordinator: Dr Rajesh Sharma
Course Coordinator Phone: +61 3 9925 2855
Course Coordinator Email: rajesh.sharma@rmit.edu.au
Course Coordinator Location: 37.04
Course Coordinator Availability: By appointment
Pre-requisite Courses and Assumed Knowledge and Capabilities
Enforced Pre-Requisite Courses
Successful completion of Alternative Dispute Resolution (HWSS1144) and Understanding Conflict Mediation HWSS2157 .
Note: it is a condition of enrolment at RMIT that you accept responsibility for ensuring that you have completed the prerequisite/s and agree to concurrently enrol in co-requisite courses before enrolling in a course.
For your information go to RMIT Course Requisites webpage.
Course Description
This course is about the practical application of a range of mediation knowledge skills. You will learn and practice the techniques used in different roles to help resolve disputes including the communication and other skills needed to participate in mediations. The course will focus on maintaining mediator objectivity and neutrality, dealing with difficult parties, delivering mediation in a culturally diverse context, working with an interpreter, formulating a consensus agreement and debriefing the mediation process.
Objectives/Learning Outcomes/Capability Development
Course Learning Outcomes
Upon successful completion of this course, you will be able to:
- Explain the constituent phases and transitions in the Facilitative Mediation process.
- Apply active listening skills in the context of the Facilitative Mediation process.
- Paraphrase, reframe and summarize dialogue in the context of the Facilitative Mediation model.
- Apply advanced techniques in maintaining mediator neutrality
- Reflect upon the ethical issues and dilemmas associated with the delivery of mediation in a pluralist, multi-cultural community.
- Apply respectful professional standards in a mediation context.
Overview of Learning Activities
Learning activities will include interactive workshop activities focusing on group-based discussion and scenarios that concentrate on the procedural and communication skills required for the delivery of the Facilitative Mediation process. problem solving tasks. Course learning materials will be made available in a range of formats, which may include lectures, guest speakers and online media.
Overview of Learning Resources
RMIT will provide you with resources and tools for learning in this course through our online systems. A textbook may be prescribed.
There are services available to support your learning through the University Library. The Library provides guides on academic referencing and subject specialist help as well as a range of study support services. For further information, please visit the Library page on the RMIT University website and the myRMIT student portal.
Overview of Assessment
You will be assessed on how well you meet the course’s learning outcomes and on your development against the program learning outcomes.
Assessment Tasks
Assessment Task 1: Mediator’s Opening, 25% CLO1, CLO4 & CLO6
Assessment Task 2: Mediation Session, 50%, CLOs 2 - 6
Assessment Task 3: Agreement, 25% CLOs 3 -5
Feedback will be given on all assessment tasks.
If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or Equitable Learning Services if you would like to find out more.
Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions.