Course Title: Eco-tourism & Sustainable Hospitality Management

Part A: Course Overview

Course Title: Eco-tourism & Sustainable Hospitality Management

Credit Points: 12.00


Course Code




Learning Mode

Teaching Period(s)


RMIT University Vietnam


830H School of Business and Management


Viet2 2017,
Viet3 2017,
Viet2 2018,
Viet1 2019,
Viet1 2020,
Viet3 2020,
Viet2 2021,
Viet1 2022,
Viet3 2022,
Viet2 2023,
Viet1 2024


RMIT Vietnam Hanoi Campus


830H School of Business and Management


Viet1 2020,
Viet1 2021,
Viet3 2021,
Viet2 2022,
Viet1 2023,
Viet3 2023,
Viet2 2024

Course Coordinator: Daisy Kanagasapapathy

Course Coordinator Phone: +84 3776 1300

Course Coordinator Email:

Course Coordinator Location: Saigon South Campus, Room 2.2.20

Course Coordinator Availability: Monday to Friday (by appointment only)

Pre-requisite Courses and Assumed Knowledge and Capabilities


Course Description

For this course, sustainability of the global travel and tourism industry is examined through the lenses of certifying organisations, local destinations, and multinational stakeholders. We will examine the economic, sociocultural and environmental effects of international tourism and hospitality establishments and understand the interconnectedness. The course is designed to help students understand the main principles and practices for sustainable tourism & hospitality development at the local, regional, national, and international level. You will be introduced to a series of tools to operate and manage tourism, hospitality services and destinations with sustainability. Case studies will be used to highlight examples of sustainability practices from around the world. International standards and indicators of sustainable tourism practices will also be introduced.

Objectives/Learning Outcomes/Capability Development

This course is designed to meet Program Learning Outcomes 1, 2, 3, 5, 6 and 7 as stated as follows.

PLO 1: Analyse how globalisation impacted the historical development of the tourism and hospitality industry. 

PLO 2: Apply analytical and quantitative skills to formulate business decisions related to tourism and hospitality management.

PLO 3: Evaluate and apply leadership theory and practices to diverse management scenarios in the tourism and hospitality industry.  

PLO 4: Demonstrate reasoned judgement in the evaluation of ethical business practices in the tourism and hospitality industry.

PLO 5: Reflect on performance management systems to identify and action strategies for the management of people within the tourism and hospitality industry.

PLO 6: Communicate clearly and persuasively to negotiate, consult, and engage with clients, employees and other stakeholders within the tourism and hospitality industry

PLO 7: Formulate innovative options and recommendations for sustainable business practices within the tourism and hospitality industry.

PLO 8: Critically evaluate and apply risk management strategies, including counter terrorism strategies, within the international tourism and hospitality industry.

On completion of this course you should be able to:

  • CLO1 - Discuss concepts and tools of sustainable tourism operation and management;
  • CLO2 - Examine global tourism stakeholders and sustainable tourism organizations as base and support for sustainable tourism development;
  • CLO3 - Evaluate the role of key international initiatives, organizations and stakeholders as support of sustainable tourism development;
  • CLO4 - Identify and compare major international, national, regional and local labels, certification programs and different types of initiatives for business, attractions, cultural heritage, protected areas and tourism destinations in general;
  • CLO5 - Introduce the concepts of Environmental Management Systems and Sustainability Reporting as new processes that companies and organizations are now adopting; and
  • CLO6 - Evaluate international case studies that demonstrate progress in sustainable tourism issues worldwide.

Overview of Learning Activities

Learning activities will involve lectures and class discussions, case studies, group projects, and student presentations. Students will have the opportunity to participate in work integrated learning assessments and field visits aiming at enhancing their learning experiences associated with the course.

Overview of Learning Resources

As an enrolled student of RMIT University you will be provided with access via the internet to the RMIT Library databases and online facilities. If you require assistance with the RMIT library facilities the first person to contact is the Business Liaison Librarian for this school. Contact details for Business Liaison Librarians are located online on the RMIT library website.

Additional industry-based resources may be available to you depending on the nature of your placement.

Overview of Assessment

Assessment Tasks Weighting Linked Learning Outcomes 
 Assessment Task 1 50%  1, 2, 3
Assessment Task 2  50%  4, 5, 6