Course Title: Specialist Family Violence Case Coordination and Management

Part A: Course Overview

Course Title: Specialist Family Violence Case Coordination and Management

Credit Points: 12.00

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities. 

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption. 

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: 

Please read the Student website for additional requirements of in-person attendance:

Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance. 

Flexible Terms

Course Code




Learning Mode

Teaching Period(s)


City Campus


365H Global, Urban and Social Studies

Face-to-Face or Internet

PGRDFlex21 (INT)


City Campus


365H Global, Urban and Social Studies


PGRDFlex22 (INT1),


Course Coordinator: Lisa Harris

Course Coordinator Phone: +61 3 9925 9959

Course Coordinator Email:

Course Coordinator Location: City campus

Course Coordinator Availability: By appointment

Pre-requisite Courses and Assumed Knowledge and Capabilities

Assumed Knowledge

In order to successfully complete this course, you will require a sophisticated understanding of the gendered nature of family violence and the implication of gender inequality for victim/survivors of family violence (through JUST2335 Sex, Gender and Justice or previous professional experience). You will also have a working understanding of a family violence service system (Victorian or other) and the core entry level family violence capabilities required in social, community and justice settings (JUST2342 Responding to Family Violence), or previous professional experience. 

Course Description

In this course, you will develop the knowledge and skills to undertake a case management and coordination role in the family violence service system and related fields. Case management and coordination is a process of identifying, assessing and coordinating responses to clients’ needs.  This process commences from the time a client contacts a mainstream or specialist family violence service system and continues as clients engage with social, health and legal systems to achieve their goals. 

You will examine and analyse the similarities and differences in the theoretical and practical application of case management practice more generally and apply this within a complex family violence context. This course will draw on Australian and international practice frameworks, applying a person-centred, trauma informed, strengths-based approach to working with a client. The case management theory and practice knowledge attained through this course are applicable across specialist Family Violence case management roles within health, human services and justice settings.

Objectives/Learning Outcomes/Capability Development

Not applicable

Upon successful completion of this course, you will be able to: 

  1. Explain the theoretical underpinning of case coordination and management practice, incorporating a person-centred, trauma informed, strengths-based approach to practice in a specialist family violence context
  2. Develop a theoretically informed, comprehensive and effective case management and risk plan for a client in a specialist family violence context 
  3. Critically reflect on the practice skills and knowledge required to work ethically and effectively with clients in a case management relationship 

Overview of Learning Activities

Learning activities will include a combination of self-directed online modules and group-based discussion, problem-solving tasks and roleplays. Course learning materials will be made available in a range of formats, including readings, videos, webinars and workshops, which will enable you to engage in your learning flexibly around professional commitments. 

In order to develop your knowledge and skills, you will be expected to participate in interactive discussions and activities and to critically engage with the module materials. The learning activities will offer a supportive learning environment where you will have the opportunity to share your knowledge and experiences, and to learn from the knowledge and experience of your peers. This peer-based learning will take place through group discussions, roleplays, collaborative work on activities and assessments and/or peer reviewing of research, written work and/or oral presentations. 

Overview of Learning Resources

You will be given access to a wide range of resources available online via the course site and RMIT Library, as well as a wide range of online learning resources and extended content. These resources will include book chapters, journal articles, media articles, lecture notes, bibliographies for supplementary reading, video, and links to external websites. 

There are services available to support your learning through the University Library. The Library provides guides on academic referencing and subject specialist help as well as a range of study support services. For further information, please visit the Library page on the RMIT University website and the myRMIT student portal. 

Overview of Assessment

You will be assessed on how well you meet the course learning outcomes. Feedback will be given on all assessment tasks. 

Assessment Task 1: Comprehensive Risk Assessment and Comprehensive Risk Management and Safety Plan, 20%, 800 words. Links to CLOs 1 and 2. 

Assessment Task 2: Case Plan, 35%, 1200 words. Links to CLOs 1 and 2. 

Assessment Task 3: Critical Reflection, 45%, 2000 words. Links to CLOs 1, 2 and 3. 

Feedback will be given on all assessment tasks. 

If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or Equitable Learning Services if you would like to find out more. 

Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions