Course Title: Building Quality Organisations and Leadership

Part A: Course Overview

Course Title: Building Quality Organisations and Leadership

Credit Points: 12.00

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities. 

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption. 

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209

Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus 

Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance. 



Course Coordinator: Olga Troynikov

Course Coordinator Phone: via email

Course Coordinator Email: olga.troynikov@rmit.edu.au

Course Coordinator Availability: via email


Pre-requisite Courses and Assumed Knowledge and Capabilities

Assumed Knowledge 

Proficient knowledge of MS word and Excel is assumed. 


Course Description

This course introduces you to key concepts of quality management and leadership in modern organisations. Quality organisation improves productivity and business culture, sustains its resilience, supports innovation and its adaptation to dynamic business environments. You will gain knowledge in leadership aspects and human resource management  required to champion these concepts in an ethical and sustainable way. 

The course will cover critical aspects of in lean manufacturing such as continuous improvement, just-in-time production, “pull” philosophy and total quality management (TQM). The course also focuses on the methods and tools commonly used to analyse the existing state of a business environment, including value stream mapping, Kaizen cycle,  six sigma and capability index. Illustrated with case studies and worked examples, the course will examine the socio-technical interactions within a modern business organisation and develop skills and processes for implementing changes for achieving agile organisation and its global competitiveness.  


Objectives/Learning Outcomes/Capability Development

Program Learning Outcomes
This course is an option course so it is not required to contribute to the development of program learning outcomes (PLOs) though it may assist your achievement of several PLOs for the following programs:  

BH068 Bachelor of Engineering (Adv Manufacturing and Mechatronics) (Honours) 


Course Learning Outcomes
Upon successful completion of this course, you will be able to:  

1. Identify key aspects of organisational structure and utilise these for continuous quality improvement application. 

2.Demonstrate concepts of lean manufacturing, six sigma and TQM to initiate and plan continuous improvement in organisations. 

3.Demonstrate leadership and human resource management concepts in modern business organisations.  

4. Integrate quality management, HR management and leadership into organisational strategic planning. 


Overview of Learning Activities

You will be actively engaged in a range of learning activities such as lectorials, tutorials,  seminars, project work, class and on-line discussion, individual and group activities. Delivery may be face to face, online or a mix of both. 

You are encouraged to be proactive and self-directed in your learning, asking questions of your lecturer and/or peers and seeking out information as required, especially from the numerous sources available through the RMIT library, and through links and material specific to this course that is available through myRMIT Studies Course Site. 


Overview of Learning Resources

RMIT will provide you with resources and tools for learning in this course through Canvas and the RMIT Student website

Your learning resources will include case studies and real-life industry examples. You will also use software packages for the project work. During the course, you will be directed to many websites to enhance your knowledge and understanding of complex concepts. 

Relevant reference books and digitised materials are available to support your learning through the University Library. The Library provides guides on academic referencing and subject specialist help as well as a range of study support services. For further information, please visit the Library page on the RMIT University website and the RMIT Student website


Overview of Assessment

Note: This course has no hurdle requirements. 

Assessment Tasks 

Assessment Task 1:  Organisational Analyses Report 
Weighting: 30%  
This assessment task supports CLO 1 

Assessment Task 2: Continuous Quality improvement Report 
Weighting: 30% 
This assessment task supports CLOs 1 and 2  

Assessment Task 3: Human Resource Management Report 
Weighting: 25% 
This assessment task supports CLOs 1 and 3 

Assessment Task 4: Final Presentation 
Weighting: 15% 
This assessment task supports CLOs 1, 2, 3 and 4 

If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or Equitable Learning Services if you would like to find out more.