Course Title: Work with diverse people
Part B: Course Detail
Teaching Period: VE 2020
Class Number: 3765
Class Section: WFV0
For flexible terms and optional semesters, a Part B course guide may have been published for the entire teaching period, or for the specific class number in which you are enrolled. If there is no Part B course guide published for your specific class number, please refer to the guide for the teaching period in which you are enrolled. Enrolment Online is the definitive source for details regarding your class enrolment.
Course Code: GEDU6077C
Course Title: Work with diverse people
Important Information:
This course is delivered and assessed in a cluster with;
- CHCCOM005 Communicate and work in health or community services
- CHCLEG001 Work legally and ethically
- HLTWHS002 Follow safe work practices for direct client care
School: 375T Vocational Design and Social Context
Campus: City Campus
Program: C3401 - Certificate III in Individual Support (Ageing)
Course Contact: Gwen Cawsey
Course Contact Phone: +61 3 9925 4581
Course Contact Email: Gwen.Cawsey@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 40
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.
This unit applies to all workers.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCDIV001 Work with diverse people |
Element: |
1. Reflect on own perspectives |
Performance Criteria: |
1.1 Identify and reflect on own social and cultural perspectives and biases 1.2 Work with awareness of own limitations in self and social awareness 1.3 Use reflection to support own ability to work inclusively and with understanding of others 1.4 Identify and act on ways to improve own self and social awareness |
Element: |
2. Appreciate diversity and inclusiveness, and their benefits |
Performance Criteria: |
2.1 Value and respect diversity and inclusiveness across all areas of work 2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness 2.3 Use work practices that make environments safe for all |
Element: |
3. Communicate with people from diverse backgrounds and situations |
Performance Criteria: |
3.1 Show respect for diversity in communication with all people 3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence 3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible 3.4 Seek assistance from interpreters or other persons according to communication needs |
Element: |
4. Promote understanding across diverse groups |
Performance Criteria: |
4.1 Identify issues that may cause communication misunderstandings or other difficulties 4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity 4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations 4.4 Address any difficulties with appropriate people and seek assistance when required |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
Classes where information is shared through talks and group discussions, and exercises are conducted to apply learning. Time in class, will also be spent working on applied assessment tasks. Note: All learning activities are delivered via remote learning in Semester 2, 2020.
Teaching Schedule
|
Session 1
|
Cluster 1 Introduction into the sector CHCCOM005 Communicate and work in health or community services CHCLEG001 Work legally and ethically CHCDIV001 Work with diverse people HLTWHS002 Follow safe work practices for direct client care. |
· Duty of Care · Privacy and confidentiality · Follow communication protocols with different people and lines of authority · Mandatory Reporting · Cultural diversity · Communicating with people from diverse backgrounds · Follow safe work practices |
|
Session 2
|
Cluster 1 Introduction into the sector CHCCOM005 Communicate and work in health or community services CHCLEG001 Work legally and ethically CHCDIV001 Work with diverse people HLTWHS002 Follow safe work practices for direct client care. |
· Legal and ethical practices - Australian system of law · Incident reporting · Progress note writing · Manual handling · Assessment information |
|
Session 3
|
Cluster 1 Introduction into the sector CHCCOM005 Communicate and work in health or community services CHCLEG001 Work legally and ethically CHCDIV001 Work with diverse people HLTWHS002 Follow safe work practices for direct client care.
|
· Duty of Care · Privacy and confidentiality · Follow communication protocols with different people and lines of authority · Mandatory Reporting · Cultural diversity · Communicating with people from diverse backgrounds · Follow safe work practices |
|
Session 4
|
Cluster 1 Introduction into the sector CHCCOM005 Communicate and work in health or community services CHCLEG001 Work legally and ethically CHCDIV001 Work with diverse people HLTWHS002 Follow safe work practices for direct client care.
|
· Reflect on own safe work practices · Appreciate diversity and inclusiveness and the benefits · Incident reporting · Progress note writing · Manual handling · Assessment info |
Learning Resources
Prescribed Texts
References
Other Resources
Other resources
The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:
The learning Lab
www.rmit.edu.au/students/study-support/learning-lab
The Study Support Hub
https://www.rmit.edu.au/students/study-support/study-support-hub
English for uni workshops
https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops
Overview of Assessment
Assessments will include a combination of tasks including knowledge questions and case study analysis.
Assessment Tasks
Knowledge quizzes x 3 Health and Safety, Legal and ethical and Communication
Practical assessment x 2 Direct observation and Risk Assessment
Knowledge assessment - Reflection
Students enrolled in Vocational Education and Training qualifications are assessed for Competency. To be assessed as Competent means you have consistently demonstrated the required knowledge and skills to a standard expected in the workplace. To be assessed as Competent in this course, you will need to complete each assessment task to a satisfactory standard. You will receive feedback from the teacher at the conclusion of each assessment task.
You should refer to the assessment brief which is available through Canvas for a full assessment criterion.
Results that apply to courses that are delivered and assessed in accordance with competency-based assessments are:
CA - Competency Achieved
NYC - Not Yet Competent
DNS - Did not submit for assessment
Assessment Matrix
The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency.
The assessment matrix is located in Canvas, at the end of each assessment task.
Other Information
Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students
Course Overview: Access Course Overview