Course Title: Meet personal support needs
Part B: Course Detail
Teaching Period: Term1 2022
Course Code: HWSS6079C
Course Title: Meet personal support needs
Important Information:
Please note that this course may have compulsory in-person attendance requirements for some teaching activities.
To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.
Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209.
Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus
Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.
This course is co-delivered and co-assessed with CHCCCS011 Meet personal support needs and CHCAGE005 Provide support to people living with dementia
School: 535T Social Care and Health
Campus: City Campus
Program: C3402 - Certificate III in Individual Support (Ageing, Disability)
Course Contact: Clare McGlone
Course Contact Phone: +61 3 9925 7929
Course Contact Email: clare.mcglone@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 60
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
In this course you will acquire the skills and knowledge neccesary to respond to the goals and aspirations of older people and provide support services in a manner that focuses on improving health outcomes and quality of life, using a person-centred approach.
This course will assist you when working in residential or community contexts.
This course is delivered and assessed in a cluster with:
This course is co-delivered and co-assessed with
- CHCCCS011 Meet personal support needs and
- CHCAGE005 Provide support to people living with dementia
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCCCS011 Meet personal support needs |
Element: |
1. Determine personal support requirements |
Performance Criteria: |
1.1 Review individualised plan and confirm required equipment, processes and aids 1.2 Identify requirements outside of scope of own role and seek support from relevant people 1.3 Consider the potential impact that provision of personal support may have on the person and confirm with supervisor 1.4 Consider specific cultural needs of the person 1.5 Consider specific physical and sensory needs of the person 1.6 Identify risks associated with the provision of support and confirm with supervisor |
Element: |
2. Maximise participation |
Performance Criteria: |
2.1 Discuss and confirm person’s own preferences for personal support in a positive way 2.2 Consider and confirm the person’s level of participation in meeting their personal support needs 2.3 Provide the person with information to assist them in meeting their own personal support needs |
Element: |
3. Provide personal support |
Performance Criteria: |
3.1 Safely prepare for each task and adjust any equipment, aids and appliances 3.2 Take account of identified risks in the provision of personal support and technical support activities 3.3 Identify and respond to routine difficulties during support routines, and report more complex problems to supervisor 3.4 Identify changes in the person’s health or personal support requirements and report to supervisor 3.5 Work with the person and supervisor to identify required changes to processes and aids 3.6 Maintain confidentiality, privacy and dignity of the person |
Element: |
4. Complete reporting and documentation |
Performance Criteria: |
4.1 Comply with the organisation’s reporting requirements, including reporting observations to supervisor 4.2 Complete and maintain documentation according to organisation policy and protocols 4.3 Store information according to organisation policy and protocols |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
The program schedule includes:
- Online self-paced learning resources
- Face-to-face classroom-based learning on campus or via LMS Collaborate Ultra or MS Teams
- Workplace based learning and assessment
- Guest lectures / presentation
Teaching Schedule
Week |
Day 1 |
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Day 2 |
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1 |
CLASS |
CLASS | ||
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The aged care sector Issues facing older people Care approaches and their applications General Virtual Tour of this Cluster to support students |
Human rights micro-credential Remind Students to concentrate on-
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2 |
CLASS |
CLASS |
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Explain the due dates of Assessments and Special Consideration form Identifying strengths of a person Individual strengths Helping the person to select activities that are relevant to their strengths Discussion about
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What is dementia? Types of dementia symptoms and indicators Communication strategies for people with dementia Planning and facilitating appropriate support activities for people with dementia Discussion about
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3 |
CLASS |
CLASS |
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Assessment Day Group one
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Assessment Day Group two AT9 - Simulation: Identify goals and aspirations. |
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4 |
CLASS |
CLASS |
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Transferring people in and out of a car Transferring people from bed to chair Falls recovery Discussion about-
Incident Report Abbreviations Modified Diet and Fluids Charting Handover sheets |
Activity related to Transfer and falls Organization Protocols Manual Handling Recap Discussion about-
Pressure Area Care Activity- Charting Fluid Restriction Raising/Elevating Legs |
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5 |
CLASS |
CLASS |
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Falls recovery Assessment Day Group One
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Falls recovery Assessment Day Group two-
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6 |
CLASS |
CLASS |
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Eating and drinking using appropriate techniques. Daily living activities and how to motivate people to participate Toileting and continence aids Showering ACFI Documentation and reporting requirements Use of computer systems |
What is personal support? What are the impacts for service users? Risks and creating safe environments Discussion about-
Identifying and managing behaviors of concern Self-care Fatigue management Stress management Remind students to do self learning from Comply with infection Prevention unit because next week- they will discuss
They need to be prepared as this quiz is short answer type- so students need to present with their answers which they learnt during self pace learning. |
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7 |
CLASS |
CLASS |
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Assessment for all students to be covered on campus from Comply with Infection prevention Unit
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Practical Session- Grooming Oral hygiene Shaving Bed bathing Dressing and undressing Toileting and continence aids Showering Quiz Help Online for all Quizzes- Make sure students have used all the 4 attempts-
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8 |
CLASS |
CLASS |
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Explaining assessment evidence for placements Catch up Pending assessment |
Debriefing/catch up |
Learning Resources
Prescribed Texts
References
Other Resources
with referencing and support through:
The learning Lab
www.rmit.edu.au/students/study-support/learning-lab
The Study Support Hub
https://www.rmit.edu.au/students/study-support/study-support-hub
English for uni workshops
https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops
Overview of Assessment
This course is delivered and assessed with the courses CHCCCS011 Meet personal support needs and CHCAGE005 Provide support to people living with dementia.
The assessment tasks are as follows:
Assessment Task 1: Simulation: Fall recovery response
Assessment Task 2: Personal support needs – low care
Assessment Task 3: Personal support needs – high care
Assessment Task 4: Leisure and health activity
Assessment Task 5: Knowledge Quiz
Assessment Task 6: Transfer resident
Assessment Task 7: Scenario Quiz – Human rights
Assessment Task 8: Knowledge Quiz – Greendale Community
Assessment Task 9: Simulation: Identify goals and aspirations
Assessment Tasks
Students enrolled in Vocational Education and Training qualifications are assessed for Competency. To be assessed as Competent means you have consistently demonstrated the required knowledge and skills to a standard expected in the workplace. To be assessed as Competent in this course, you will need to complete each assessment task to a satisfactory standard. You will receive feedback from the teacher at the conclusion of each assessment task.
You should refer to the assessment brief which is available through Canvas for a full assessment criterion.
Results that apply to courses that are delivered and assessed in accordance with competency-based assessments are:
CA - Competency Achieved
NYC - Not Yet Competent
DNS - Did not submit for assessment
Quizzes
Your assessment quizzes are broken up into multiple, smaller knowledge and scenario quizzes. You can view and attempt all the required assessment quizzes by selecting from the following table. Unless otherwise stated you will be given two attempts at each quiz; if you need additional attempts, your teacher(s) will discuss this with you.
The quiz assessment tasks allow you to demonstrate your knowledge of the cluster content. When you open the assessments from the links below, they will open in a new window. Close that window to return to this page.
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AT5 - Knowledge quiz This assessment task allows you to demonstrate your knowledge of personal support, supporting people living with dementia and empowering older people. There are 3 groups of questions developed around the course topics. Each question group contains a mixture of question types; including multiple choice, true/false and matching questions that all relate to working relevant scenarios. | ||||||||||
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AT7 - Scenario quiz: Human rights This scenario quiz assessment task is one of two assessment tasks you need to complete satisfactorily, to receive the micro-credential. This assessment task will also count towards your assessment for the units of competency. This assessment task allows you to demonstrate your application of human rights principles in response to scenarios using aspects of the PANEL model and it’s five (5) principles:
Each question group contains a mixture of question types; these may include multiple choice, true/false, selecting and matching questions that relate to the module topic. | ||||||||||
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AT8 - Knowledge quiz - Greendale community This knowledge quiz allows the student to demonstrate application of knowledge of legislation, codes of conduct, industry information and relevant policies and procedures in the aged care and disability sectors. |
Other assessment tasks
The following practical tasks are the other assessments required for this cluster. They may include a mixture of workplace documentation tasks, practical demonstrations and simulations of workplace tasks.
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Assessments tasks 1 and 9 are simulations |
AT1 - Simulation: Fall recovery response |
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This task allows you to demonstrate how to respond to a fall recovery. This task also allows you to demonstrate your ability to accurately record and report incidents. In this task, you are required to demonstrate and then discuss your response to a fall recovery procedure (Greendale Community) and complete an incident report. You are required to demonstrate the steps required. Your assessor will ask you some questions during the task to confirm your understanding of relevant policies, procedures and requirements. |
AT9 - Simulation: Identify goals and aspirations. |
This task allows you to identify the goals and aspirations of an older person in a simulated environment. You will be presented with a person acting as a resident from the scenarios provided. It is your responsibility to work with the resident to identify their goals and aspirations and in line with industry workplace procedures (Greendale Community). You will be required to complete Residents Goals and Action Plan template (in consultation with your resident.
Your assessor may act as one of the residents or allocate someone to role play with you.
Work placement assessments
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AT2 - Personal support needs - Low care This task allows you to demonstrate how to support a resident with low care needs with their In this task, you are required to demonstrate your ability to support a resident with low care needs with their various activities of daily living (ADL’s). You must demonstrate the steps outlined. Your assessor will ask you some questions during the task to confirm your understanding of relevant policies, procedures and requirements. Look at the detailed steps required in the assessment marking guide checklist, as well as the following instructions. While you complete these steps, your assessor will be checking to see that you:
At the end of the demonstration, your assessor will talk to you about your performance. Your assessor may ask you to discuss some of the specific steps that you took to clarify your understanding. In addition, your assessor may ask you questions about:
This practical demonstration must take place in the residential aged care facility where you are completing your work placement. You are responsible for arranging a suitable location and ensure the equipment and aids required are available.
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AT3 - Personal support needs - High care This task allows the student to demonstrate how to support a resident with dementia and high care needs with their activities of daily living (ADL’s), including application of personal support and healthy body systems skills and knowledge. In this task, you are required to demonstrate your ability to support a resident with dementia and high care needs with their various activities of daily living (ADL). You must demonstrate the steps outlined in your workplace, under the supervision of your workplace supervisor. At the end of the task, you will be required to complete a learning log and 8 written questions to confirm your understanding of the activities you undertook. Your assessor will review your Personal Support Care – High Needs Document, including the supervisor verification and answered questions. Your assessor will be checking to see that you:
This practical demonstration must take place within the residential aged care facility where you are completing your work placement activities. You are responsible for arranging a suitable location and ensure the equipment and aids required are available and completing this task under your supervisor’s observation. |
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AT4 - Leisure and health activity This task allows you to demonstrate how to support a resident with dementia in a leisure or You must demonstrate the steps outlined below in your workplace, under the supervision of your workplace supervisor. At the end of the task, you will complete 15 written questions This practical demonstration must take place in the residential aged care facility where you are completing your work placement activities You are responsible for arranging a suitable location and ensure the equipment and aids required are available. You should work with your supervisor to do this as you require a verification report form them. |
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AT6 - Transfer resident This task allows you to demonstrate how to safely transfer a resident in and out of a vehicle (car/bus). In this task, you are required to demonstrate your ability to safely transfer resident with low care needs using a mobility aid (wheelchair or four wheeled walking frame), into and out of a vehicle (car/bus). This practical demonstration must take place in the residential aged care facility where you are You must demonstrate the steps outlined Once you have completed the demonstration, you may be required to respond to any additional oral questions needed to confirm your knowledge and skills to deal with transferring the resident. At the end of the demonstration, download and complete 4 questions Your assessor will ask you some oral questions at the end of the task to confirm your
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Assessal setting and
Assessment Matrix
The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These matrices are available through program administration
Other Information
Student support Your first point of contact for any support needs with your assessments should be your teacher and assessor. If you require further support, you should consider contacting the following support services at RMIT. The following direct links may be updated regularly, so please go to RMIT Student essentials (Links to an external site.) and search out the assessments section.
Assessment adjustments Students requiring support or adjustments for their formal assessments task or exams should contact Equitable assessment arrangements (EAA), (Links to an external site.)for more information on the types of adjustments provided, have a look at the adjustments to assessment website (Links to an external site.).
Special consideration If unexpected circumstances affect your ability to complete an assessment you can apply for special consideration. For more information have a look at RMIT's special consideration (Links to an external site.) page.
Appeals As an RMIT student you are entitled to seek a review of decisions that impact on your studies. For more information have a look at RMIT's appeals (Links to an external site.) page
Course Overview: Access Course Overview