Part B: Course Detail
Teaching Period: VE 2025
Class Number: All
Class Section: All
For flexible terms and optional semesters, a Part B course guide may have been published for the entire teaching period, or for the specific class number in which you are enrolled. If there is no Part B course guide published for your specific class number, please refer to the guide for the teaching period in which you are enrolled. Enrolment Online is the definitive source for details regarding your class enrolment.
Course Code: EMPL7092C
Course Title: Work with diverse people
School: 535T Social Care and Health
Campus: City Campus
Program: C3407 - Certificate III in Dental Assisting
Course Contact: Sandra Torbica
Course Contact Phone: +61 3 9925 0311
Course Contact Email: sandra.torbica@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 40
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None.
Course Description
In this course you will learn the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCDIV001 Work with diverse people |
Element: |
1. Reflect on own perspectives |
Performance Criteria: |
1.1 Identify and reflect on own social and cultural perspectives and biases 1.2 Work with awareness of own limitations in self and social awareness 1.3 Use reflection to support own ability to work inclusively and with understanding of others 1.4 Identify and act on ways to improve own self and social awareness |
Element: |
2. Appreciate diversity and inclusiveness, and their benefits |
Performance Criteria: |
2.1 Value and respect diversity and inclusiveness across all areas of work 2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness 2.3 Use work practices that make environments safe for all |
Element: |
3. Communicate with people from diverse backgrounds and situations |
Performance Criteria: |
3.1 Show respect for diversity in communication with all people 3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence 3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible 3.4 Seek assistance from interpreters or other persons according to communication needs |
Element: |
4. Promote understanding across diverse groups |
Performance Criteria: |
4.1 Identify issues that may cause communication misunderstandings or other difficulties 4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity 4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations 4.4 Address any difficulties with appropriate people and seek assistance when required |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
You will participate in :
o Self led based lecture and workshop using PowerPoint Presentations
o Online learning using resources accessed via myRMIT Studies/ CANVAS
o Home study research tasks
o Analysis/critique of relevant reading material
o Practical workplace
Teaching Schedule
You will partake in 1x facilitator led introduction lesson. The remainder of the modules will be completed in your own time as per the nature of a self guided unit.
Learning Resources
Prescribed Texts
References
Other Resources
Videos, research articles and links to additional resources will be provided in the class canvas file for each class pertaining to the class theme/topic/concept
RMIT's Writing, Editing and Publishing library guide http://rmit.libguides.com/wcprp
You are advised to look on Canvas for ongoing updated information.
The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:
The Learning Lab
https://www.rmit.edu.au/students/study-support/learning-lab
The Study Support Hub
https://www.rmit.edu.au/students/study-support/study-support-hub
English for uni workshops
https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops
Overview of Assessment
Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in class exercises, oral presentations, and through the application of learned skills and insights to your written tasks. Full assessment briefs will be provided and can be found on CANVAS.
Assessment Tasks
Assessment Task 1: Knowledge assessment.
This short-answer assessment task is one of two assessment tasks you need to complete satisfactorily, in order to be
deemed competent for this unit.
This assessment task allows you to demonstrate your knowledge required to work respectfully with people from
diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.
Assessment Task 2: Workplace Practical (logbook)
The logbook requires you to record and reflect on the tasks you performed with your Workplace Supervisor in the dental
clinic workplace. Each task has specific instructions with regard to performance activities.
For each task you must complete a self-reflection to document your journey of accounts and administration against the
tasks. As you reflect on each shift, discuss the key aspects of the days shift in line with the requirements of the task.
Assessment Matrix
The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These mapping documents are available through Program Administration if required.
Other Information
Attendance:
Your learning experience will involve class-based teaching, discussion, demonstration and practical exercises
It is strongly advised that you attend all timetabled sessions. This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully.
Information about your studies:
You can access My Studies through the RMIT website for information about timetables, important dates, assessment dates, results and progress, Canvas etc.
https://www.rmit.edu.au/students
Assessment:
Information on assessment including Special consideration, Adjustments to assessment, (eg. applying for an extension of time):
https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment
Academic Integrity and Plagiarism:
RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy.
https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/academic-integrity
Credit Transfer and Recognition of Prior Learning:
Credit transfer is the recognition of previously completed formal learning (an officially accredited qualification).
Recognition of Prior Learning (RPL) is an assessment process that allows you to demonstrate competence using the skills you have gained through experience in the workplace, voluntary work, informal or formal training or other life experiences.
Please speak to your teacher if you wish to discuss applying for Credit Transfer or RPL for the unit(s) of competency addressed in this course.
https://www.rmit.edu.au/students/student-essentials/enrolment/apply-for-credit
Prescribed resources:
|
Australian Dental Association Inc (2021) Guidelines for infection prevention and control ; 4th edition ; Australian Dental Association; Sydney , Australia National Health and Medical Research Council (NHMRC) Fluoride Guidelines
Bird, D; Robinson,D; ( current ed) Modern Dental Assisting. St. Louis, Missouri: Elsevier, Laskaris, G; (2019) Pocket Atlas of Oral Diseases; 3rd edition; Thieme Germany Felton , S; Chapman, A; (2014) Basic Guide to Oral Health Education and Promotion, 2nd Ed. Wiley UK (this is available online via RMIT library website https://www.rmit.edu.au/library Fehrenbach, M; (2019) Mosby’s Dental Dictionary, 4th edition; Elsevier; US Ramseier, C; Suven, J: ( 2010) Health behavior change in the Dental practice; 1st edition; Wiley-Blackwell USA |
Course Overview: Access Course Overview