Course Title: Provide individualised support
Part B: Course Detail
Teaching Period: VE 2024
Class Number: 2574
Class Section: BLU1
For flexible terms and optional semesters, a Part B course guide may have been published for the entire teaching period, or for the specific class number in which you are enrolled. If there is no Part B course guide published for your specific class number, please refer to the guide for the teaching period in which you are enrolled. Enrolment Online is the definitive source for details regarding your class enrolment.
Course Code: HWSS8166C
Course Title: Provide individualised support
Important Information:
This course is delivered and assessed in a cluster with;
CHCCCS040 - Support independence and wellbeing
School: 535T Social Care and Health
Campus: City Campus
Program: C3416 - Certificate III in Individual Support (Ageing and Disability)
Course Contact: Manu Atwal
Course Contact Phone: +61399257932
Course Contact Email: manpreet.atwal@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 100
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the performance outcomes, skills and knowledge required to organise, provide and monitor personal support services for a person within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the person accessing the service and may have different names in different organisations.
This unit applies to workers who provide care or support under direct, indirect or remote supervision. Work is carried out in a manner which supports independence as well as the physical and emotional wellbeing of the person receiving support.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCCCS031 Provide individualised support |
Element: |
1. Determine personal support requirements. |
Performance Criteria: |
1.1. Refer to individualised plan to confirm support services to be provided with the person receiving support, their family, carer or others identified by the person. 1.2. Consult with the person, their family, carer or others identified by the person to determine any specific physical, sensory or cultural needs or preferences. 1.3. Discuss and confirm the person's preferences for personal support and their own level of participation in meeting their support needs in a positive manner that develops and maintains trust. 1.4. Work with the person to determine actions and activities that support the individualised plan and promote the person's independence and right to informed decision-making. 1.5. Confirm and assemble required equipment, processes and aids, and prepare for support activities according to the person's individualised plan, their preferences and organisational policies and procedures. 1.6. Recognise requirements outside of scope of own job role and seek support from supervisor. |
Element: |
2. Provide support services. |
Performance Criteria: |
2.1. Provide support according to the individualised plan, the person's preferences and strengths, legal and ethical considerations and organisational policies and procedures. 2.2. Support the person's use of assistive technologies in meeting their individual needs. 2.3. Provide assistance to the person to take pre-packaged medication, in accordance with written direction from a health professional and according to legislative requirements and organisational policies and procedures. 2.4. Respect and include the family, carer and others identified by the person as part of the support team. 2.5. Provide support according to duty of care and dignity of risk considerations, maintaining the privacy of the person according to organisational policies and procedures. 2.6. Provide assistance to maintain a safe and healthy environment that is comfortable for the person, according to organisational policies and procedures for infection control. 2.7. Seek assistance from supervisor when it is not possible to provide required support. |
Element: |
3. Monitor support activities. |
Performance Criteria: |
3.1. Monitor own work to ensure the required standard of support is maintained. 3.2. Recognise and respond to situations of potential or actual risk within scope of own job role and report to supervisor. 3.3. Involve the person in discussions about how support services are meeting their needs, confirming any requirements for change. 3.4. Recognise signs of additional or unmet needs of the person and report and refer in accordance with organisational policies and procedures. 3.5. Consult with the person to ascertain gaps in assistive technology needs and report according to organisational policies and procedures. 3.6. Participate in discussion with the person and supervisor in a manner that supports the person's self-determination and respects their rights, privacy and dignity. |
Element: |
4. Complete reporting and documentation. |
Performance Criteria: |
4.1. Maintain confidentiality and privacy of the person according to organisational policies and procedures. 4.2. Comply with organisational reporting requirements, including reporting observations to supervisor. 4.3. Complete, maintain and store documentation and reports according to organisational policies and procedures. |
Learning Outcomes
On successful completion of this course you will have the skills and knowledge required to organise, provide and monitor personal support services for a person within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the person accessing the service and may have different names in different organisations.
Details of Learning Activities
Your learning experience will involve class based teaching, demonstration and practical exercises. It is strongly advised that you attend all timetabled sessions. This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully. Sessions involve the following:
- class exercises to review discussions/lectures
- peer learning
- group discussion
- practical placement
- practical demonstrations on campus
- Online learning activities & group discussions
In this course your knowledge and skills will be applied and assessed in a workplace context. As part of this course you are required to undertake [number] hours of supervised learning/assessment in your chosen industry area, gaining invaluable experience and industry contacts.
- There is one workplace Assessments in this course
Work placement will be a three week block requiring the student to complete 120 hours
Non academic requirements include the completion of WIL agreements, schedules and relevant insurance documentation before commencement of the WIL activity
Immunizations, visas, police checks, and NDIS checks as per industry requirements will also need to be completed.
Teaching Schedule
-
Week
Topic
Assessment Due
Week 14
1. Practices and Principles
2. Determining support requirements
3. Providing support services
Week 15 4. Personal care tasks
5. Physical wellbeing
6. Social, emotional and psychological wellbeing
Assessment in class
AT1
Part A +B
Week 16 7. Restrictive practices
8. Monitoring support activities
9. Reporting and documentation
Assessment in class
AT2(A+B)
Week 17 Assessment Simulation in Class
AT3 Simulation
Week 23 Workplace Assessment AT4
Learning Resources
Prescribed Texts
References
Other Resources
The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:
The learning Lab
www.rmit.edu.au/students/study-support/learning-lab
The Study Support Hub
https://www.rmit.edu.au/students/study-support/study-support-hub
English for uni workshops
https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops
Overview of Assessment
This unit of competency is delivered and assessed with the following units of competency:
CHCCCS040 - Support independence and wellbeing
There will be three forms of assessment including knowledge quizzes, simulated assessments and practical assessments undertaken in the work place.
Students are given two (2) attempts for each assessment to demonstrate the required skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator.
Assessment Tasks
Assessment task 1 - Part A - Knowledge Quiz
Assessment task 1 - Part B - Knowledge Quiz
Assessment task 2 - Providing Personal Support
Assessment task 3 - Simulation - Supporting Clients
Assessment task 4 - Workplace logbook
Assessment Matrix
Matrix This refers to the assessment mapping against each unit of competency addressed by this course. Explain what the assessment matrix is and where a student can find it if they need it. Eg. The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These mapping documents are available through Program Administration if required.
Other Information
Individual programs may have specific information they need to provide (eg when a Working with Children Check is required) but all programs need to include the following useful information– use the text below as a guide but please make sure information and links are kept up to date.
Attendance: Your learning experience will involve class-based teaching, discussion, demonstration and practical exercises It is strongly advised that you attend all timetabled sessions. This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully. If you miss an assessment or assessable practical class you need to provide a medical certificate (or other evidence) to the course coordinator/teacher.
If you miss a practical class that is a prac report write-up you need to arrange an alternative report with your teacher. Information about your studies: You can access My Studies through the RMIT website for information about timetables, important dates, assessment dates, results and progress, Canvas etc. https://www.rmit.edu.au/students Extensions of time for submission of assessable work: If you are prevented from submitting an assessment on time by circumstances outside your control you may apply for an extension on Canvas through the assessment extension tool of up to seven (7) calendar.
Where an extension of greater than seven days is needed, you must apply for special consideration. Special consideration: If due to illness or other unforeseen circumstance, you are unable to attend on the due date of an assessment (e.g. test, examination, oral, etc.), you may submit an application for special consideration within 5 working days of the due date. If special consideration is granted, you will be given the opportunity to complete/repeat the assessment task at a later date. For advice on this application please visit www.rmit.edu.au/students/specialconsideration or speak to your Program Coordinator. Academic Integrity and Plagiarism: RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy. https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/academic-integrity Credit Transfer and Recognition of Prior Learning:
Credit transfer is the recognition of previously completed formal learning (an officially accredited qualification). Recognition of Prior Learning (RPL) is an assessment process that allows you to demonstrate competence using the skills you have gained through experience in the workplace, voluntary work, informal or formal training or other life experiences. Please speak to your teacher if you wish to discuss applying for Credit Transfer or RPL for the unit(s) of competency addressed in this course. https://www.rmit.edu.au/students/student-essentials/enrolment/apply-for-credit
Course Overview: Access Course Overview