Course Title: Ensure team effectiveness
Part B: Course Detail
Teaching Period: Term1 2007
Course Code: BUSM6139C
Course Title: Ensure team effectiveness
School: 650T TAFE Business
Campus: City Campus
Program: C4170 - Certificate IV in Financial Services
Course Contact : Seymour Jacobson
Course Contact Phone: +61 3 9925 1563
Course Contact Email:seymour.jacobson@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 60
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit specifies the outcomes required by frontline managers to facilitate all aspects of team work within the organisation. It involves taking a leadership role in the development of team plans, leading and facilitating team work and actively engaging with the management of the organisation.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
BSBFLM512A Ensure team effectiveness |
Element: |
Develop and facilitate team cohesion |
Performance Criteria: |
Strategies are developed to ensure team members have input into planning, decision making and operational aspects of work team |
Element: |
Establish team performance plan |
Performance Criteria: |
Team members are consulted to establish team purpose, roles, responsibilities and accountabilities in accordance with organisational goals, plans and objectives |
Element: |
Facilitate team work |
Performance Criteria: |
Team members and individuals are encouraged to participate in and take responsibility for team activities, including communication processes |
Element: |
Liaise with stakeholders |
Performance Criteria: |
Open communication processes with all stakeholders are established and maintained |
Learning Outcomes
Refer to performance elements and performance criteria.
Details of Learning Activities
Students are required to attend all classes to complete activities and in class assessments. For the duration of the semester each student will work in a team. Students will be assessed on their contribution to the team and their participation in class activities. The class activities provide an opportunity to develop skills and apply theory to real life situations. The learning activities students will take a role in are:
• Case studies
• Project work
• Collaborative classroom activities
• Team activities
• Peer interaction
• Games and simulations
• Reflection and discussion
• Reading the text book
• Accessing materials on line
Teaching Schedule
Week Beginning | Topics | Resources | Competencies |
Week 1 12 Feb |
Course Overview Introduction to Organisations & Management |
Text: Dickie Cornerstones of Management Ch 1- Dickie The opportunities of management |
BSBFLM512A/01 |
Week 2 19 Feb |
Learning Styles & Theory Study Skills |
RMIT Learning Skills Unit Learning Lab Online Learning Hub Dickie – Appendix |
|
Week 3 26 Feb |
Group & Team Theory | Ch 11- Dickie Managing in groups |
BSBFLM512A/02 BSBFLM512A/03 |
Week 4 5 Mar |
Planning & Goal Setting | Ch 4- Dickie Planning |
BSBFLM512A/01 BSBFLM512A/02 |
Week 5 12 Mar |
Communication and Feedback |
Ch 10- Dickie Managerial communication |
BSBFLM512A/02 BSBFLM512A/03 BSBFLM512A/04 |
Week 6 19 Mar |
Assessment Task 1 In Class Test Mandatory Attendance |
||
Week 7 26 Mar |
Project Management & Meetings Assessment Task 2 Distributed |
Ch 19 - de Janasz Project management |
BSBFLM512A/01 BSBFLM512A/02 |
Week 8 2 April |
Leadership & Power Networking/Team Meetings |
Ch 6- Dickie Leading Ch 2 The evolution of management Ch 16 Networking and Mentoring – de Janasz |
BSBFLM512A/03 BSBFLM512A/04 |
Mid Semester Break (Student Vacation) From and including Thursday 5th to return Thursday 12th April |
|||
Week 8 12 April |
Leadership & Power Networking/Team Meetings |
Ch 6- Dickie Leading Ch 2 The evolution of management Ch 16 Networking and Mentoring – de Janasz |
BSBFLM512A/03 BSBFLM512A/04 |
Week 9 16 April |
Assessment Task 2 In Class Group Activity Mandatory Attendance Decision Making and Problem Solving |
|
BSBFLM512A/02 BSBFLM512A/03 BSBFLM512A/04 |
Week 10 23 April |
Decision Making and Problem Solving Ethics Assessment Task 3 Distributed |
Ch 9- Dickie Decision making Ch 14- Dickie Social responsibility and ethics in management |
BSBFLM512A/02 BSBFLM512A/03 BSBFLM512A/04 |
Week 11 30 April |
Motivation/Team Meetings Assessment Task 2 Individual Report Due |
Ch 8- Dickie Motivating |
BSBFLM512A/02 BSBFLM512A/03 |
Week 12 7 May |
Organisational Culture and Change/Team Meetings | Ch 12- Dickie Change and conflict in organisations Ch 3- Dickie Managing organisational environments |
BSBFLM512A/01 |
Week 13 14 May |
Presentation Skills Mid Project Checkpoint Group & Teacher Meetings |
Resources provided in class | BSBFLM512A/03 |
Week 14 21 May |
Conflict Management | Ch 12- Dickie Change and conflict in organisations |
BSBFLM512A/02 BSBFLM512A/04 |
Week 15 28 May |
Negotiation | Ch 9 – de Janasz Negotiation |
BSBFLM512A/02 BSBFLM512A/04 |
Week 16 4 June |
Assessment Task 3 Group Presentation in Class and Portfolio Due Mandatory Attendance |
||
Week 17 11 June |
Facilitate Teams Assessment Task 3 Reflective Paper Due |
Ch 13 – de Janasz
|
BSBFLM512A/02 BSBFLM512A/03 |
Week 18 18 June |
Feedback for Improved Performance | Ch 17 - de Janasz Coaching and providing feedback for improved performance |
BSBFLM512A/02 BSBFLM512A/03 |
Learning Resources
Prescribed Texts
Dickie, L, Dickie, C, 2006, Cornerstones of Management, Tilde Publishing, Australia |
References
Other Resources
Online Learning Materials
Online learning materials can be accessed by going into the RMIT web site, clicking on Students, under IT Information and Services there is a link to the Online Learning Hub.
www.rmit.edu.au/online
Log in and click on BUSM5083 - Leadership and Team Management.
It is essential to have access to an internet connected computer outside of class times. Internet connected computers are available in the Business Labs on level 3 of Building 108, 259 Bourke Street Melbourne.
Useful Websites
http://www.rmit.edu.au/library
This website is a useful resource for your assessment tasks
http://www.dlsweb.rmit.edu.au/lsu/
The Learning Lab is a learning and study skills site developed by the Learning Skills Unit offering online interactive tutorials, printable handouts and an email Learning Query service, the site is designed to assist students develop the capabilities for tertiary study.
Recommended Reading
De Janasz,S, Dowd, K, Schneider, B, 2006, Interpersonal Skills in Organizations, 2e, McGraw-Hill Irwin, New York
Robbins, S, Bergman, R, Stagg, Coulter, M, 2006, Foundations of Management, 2e, Pearson Education, Australia
Overview of Assessment
Assessment will incorporate a variety of methods including in class exercises, written tests, presentations and case studies. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.
Assessment Tasks
Important Point:
All assessments are graded. To pass the course, students must submit and pass each individual assessment task and achieve competency in all course elements.
Assessment will incorporate a variety of methods including in class exercises, written tests, presentations and projects. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.
Students will be provided with more than one opportunity to demonstrate competence.
Assessment Task 1
In class test
Week 6
Individual Mark Value 25%
Individual assessment. Test takes place during class time. Test time 2 hours and reading time of 15 minutes. This assessment addresses competency elements:
• BSBFLM512A/01 Establish team performance plan
• BSBFLM512A/02 Develop and facilitate team cohesion
• BSBFLM512A/03 Facilitate team work
• BSBFLM512A/04 Liaise with stakeholders
Assessment Task 2
In class group activity and individual report
In class activity week 9
Report due week 11
Individual Mark Value 30%
Individual assessment prepare a 1500 word report based on an in class group activity conducted in Week 9 (attendance mandatory). This assessment addresses competency elements:
• BSBFLM512A/01 Establish team performance plan
• BSBFLM512A/03 Facilitate team work
Assessment Task 3 – Full Time Students Only
Small team management project
Presentation, board game and portfolio due week 16
Report due week 17
Presentation and report - Individual Mark Value 20%
Board game and portfolio - Group Mark Value 20%
This major project is designed to simulate some of the team management issues that occur in workplaces on a regular basis by designing a board game based on management theory studied in class. Assessment for this project includes participation in minuted meetings, peer assessment, formal group presentation and an individual report.
This assessment addresses competency elements:
• BSBFLM512A/01 Establish team performance plan
• BSBFLM512A/02 Develop and facilitate team cohesion
• BSBFLM512A/03 Facilitate team work
• BSBFLM512A/04 Liaise with stakeholders
Assessment Task 3 – Part Time Students Only
Small team management project
Presentation portfolio due week 16
Individual report due week 17
Presentation and report - Individual Mark Value 20%
Interview and portfolio - Group Mark Value 20%
This major project is designed to explore team leadership and management issues that occur in workplaces on a regular basis, by interviewing a leader/manager and applying theory covered over the semester in class.
Assessment for this project includes participation in: an interview with a workplace leader/manager, a formal presentation, a portfolio and a written report.
This assessment addresses competency elements:
• BSBFLM512A/01 Establish team performance plan
• BSBFLM512A/02 Develop and facilitate team cohesion
• BSBFLM512A/03 Facilitate team work
• BSBFLM512A/04 Liaise with stakeholders
Assessment 4
Team Skills Observation
Individual Mark Value 5%
During the semester you will be expected to show your effectiveness as a team member through your participation in a variety of class activities. Your effectiveness as a team member will be assessed by your peers and teacher in class and group activities. The following criteria will be used:
• Demonstrates reliability
• Communicates constructively
• Listens actively
• Participate actively
• Treats others in a respectful and supportive manner
• Shows commitment to the team
(adapted from –Brounstein, M, 2002, Managing Teams for Dummies, Wiley Publishing Co. NY)
This assessment addresses competency elements:
• BSBFLM512A/02 Develop and facilitate team cohesion
• BSBFLM512A/03 Facilitate team work
Assessment Matrix
Students will be assessed directly against a mixture of the elements and performance criteria that comprise the competency.
For a student based at the RMIT BUSINESS campus in Melbourne, Australia in Semester 1, 2007 the assessment will be:
Task 1 | Task 2 | Task 3 | Task 4 | |
BSBFLM512A/01 Establish team performance plan |
Y | Y | Y | |
BSBFLM512A/02 Develop and facilitate team cohesion |
Y | Y | Y | Y |
BSBFLM512A/03 Facilitate team work |
Y | Y | Y | Y |
BSBFLM512A/04 Liaise with stakeholders |
Y | Y |
Other Information
Teacher Contact
Out of class communication to all students will occur using the RMIT student email. It is essential that you check your email prior to attending each class.
Consultation times will be made available to you in the first week of classes. Consultations may also be arranged via email.
Self Managed Learning
The student will be required to undertake research and assessment practice outside of regular class times. Exercises are provided to the student to facilitate their learning in a self-paced manner and form part of the overall achievement of the competencies in this course. Students are reminded that they are expected to spend an equal amount of time outside of class, furthering their understanding of the concepts being taught, as they do in class to be deemed competent in this course.
Course Evaluation & Feedback
You will receive ongoing feedback on your progress in the course. Feedback on assessment will be given in a timely manner. You will be informed about how to improve your performance in the competency/course and what you need to do to be deemed competent or to gain a pass in the assessment.
Feedback on the course itself is welcome at any time to the class teacher, course coordinator or program coordinator. Periodic course evaluation surveys are also conducted.
Course Overview: Access Course Overview