Course Title: Locate, diagnose and rectify faults

Part A: Course Overview

Program: C4298 Certificate IV in Telecommunications Networks Technology

Course Title: Locate, diagnose and rectify faults

Portfolio: SEH Portfolio Office

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


130T Vocational Engineering

Face-to-Face or Internet or Workplace

Term2 2012,
Term2 2013,
Term2 2014

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email:

Course Description

This unit describes the performance outcomes, skills and knowledge required to locate, diagnose and rectify faults in telecommunications networks. Telecommunications networks include cabling, customer premises equipment (CPE), access, telephony, broadband deployment, local area networks (LAN), wide area networks (WAN) and internet protocol (IP) networks for enterprise and customer systems and installations.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

ICTTEN4081A Locate, diagnose and rectify faults


1.Plan to locate and rectify a fault

2.Locate and diagnose the fault

3.Rectify the fault

4.Complete documentation and clean up work site

Learning Outcomes

Overview of Assessment

The assessment is conducted in both theoretical and practical aspects of the course according to the performance criteria set in the National Training Package. Assessment may incorporate a variety of methods including written/oral activities and demonstration of practical skills to the relevant industry standards. Feedback will be provided throughout the course.

To successfully complete this course you will be required to demonstrate competency in each assessment task detailed under Assessment Tasks section of Course Guide Part B.