Course Title: Manage a small team

Part A: Course Overview

Program: C4298 Certificate IV in Telecommunications Networks Technology

Course Title: Manage a small team

Portfolio: SEH Portfolio Office

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


130T Vocational Engineering

Face-to-Face or Internet or Workplace

Term2 2012,
Term2 2013,
Term2 2014

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email:

Course Description

This unit describes the performance outcomes, skills and knowledge required to plan for the management of and to manage staff. It involves industrial relations, staff selection, staff records, induction, training, team development and career planning to enhance business operations through retaining a competent, committed and motivated team in the workplace.

Specific legal requirements apply to the management of a small business.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

BSBSMB407A Manage a small team


1.Develop staffing plan

2.Recruit, induct, train and retain the team

3.Comply with INDUSTRIAL RELATIONS obligations

4.Maintain staff records

5.Manage staff

6.Review team performance

Learning Outcomes

Overview of Assessment

The assessment is conducted in both theoretical and practical aspects of the course according to the performance criteria set in the National Training Package. Assessment may incorporate a variety of methods including written/oral activities and demonstration of practical skills to the relevant industry standards.  Feedback will be provided throughout the course.

To successfully complete this course you will be required to demonstrate competency in each assessment task detailed under Assessment Tasks section of Course Guide Part B.