Course Title: Install, operate and troubleshoot a small enterprise branch network

Part B: Course Detail

Teaching Period: Term2 2012

Course Code: COSC6092C

Course Title: Install, operate and troubleshoot a small enterprise branch network

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C4299 - Certificate IV in Information Technology Networking

Course Contact: Geoff Moss

Course Contact Phone: +61 3 9925 4852

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Teacher: Alex Buono
Phone: 9925 4475
Office: 51.07.01

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the performance outcomes, skills and knowledge required to use appropriate tools, equipment, software and protocols to install, operate, and troubleshoot a small enterprise branch network.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICANWK404A Install, operate and troubleshoot a small enterprise branch network


Describe the operation of data networks

Performance Criteria:

1.1. Describe the purpose and functions of various network elements
1.2. Use the OSI and TCP/IP models to explain how data flows in a network
1.3. Describe the purpose and basic operation of the protocols in the OSI and TCP/IP models
1.4. Identify and correct common network problems at layers 1, 2, 3 and 7 using a layered model approach


Implement a small routed network

Performance Criteria:

4.1. Select the appropriate media, cables, ports, and connectors to connect routers to other network devices and hosts
4.2. Describe basic routing concepts
4.3. Perform, save and verify basic router configuration tasks
4.4. Configure and verify a classless routing protocol
4.5. Verify device configuration and network connectivity using basic utilities
4.6. Implement password and physical security


Implement a small switched network

Performance Criteria:

2.1. Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts
2.2. Explain network segmentation, basic traffic management and basic switching concepts
2.3. Perform, save and verify initial switch configuration tasks
2.4. Verify network status and switch operation using basic utilities
2.5. Implement and verify basic security for a switch


Implement an IP addressing scheme and IP services to meet network requirements

Performance Criteria:

3.1. Describe the need and role of addressing in a network
3.2. Create and apply an addressing scheme to a network
3.3. Assign and verify valid IP addresses to hosts, servers, and networking devices in a LAN environment
3.4. Describe the operation and benefits of using private and public IP addressing
3.5. Implement static and dynamic addressing services for hosts in a LAN environment
3.6. Enable NAT for a small network with a single ISP and connection and verify operation
3.7. Configure DHCP and DNS operation on a router


Implement and verify WAN links

Performance Criteria:

5.1. Describe different methods for connecting to a WAN
5.2. Configure and verify basic WAN serial connection


Troubleshoot a small enterprise branch network

Performance Criteria:

6.1. Identify and resolve common switched network issues
6.2. Identify and correct IP addressing issues
6.3. Troubleshoot DHCP, NAT and DNS operation on a router
6.4. Identify and resolve common routing problems
6.5. Troubleshoot basic WAN connection problems

Learning Outcomes

Activities in this course aim to enhance your knowledge required to use appropriate tools, equipment, software and protocols to install, operate, and troubleshoot a small enterprise branch network. The Internet will be used as a learning tool and a resource for students to seek and locate relevant information.

Details of Learning Activities

This unit demonstrates the skills required for an entry-level network support position. It covers networking fundamentals, wide area network (WAN) technologies, basic security, routing and switching fundamentals, and configuring simple networks.

Teaching Schedule

WeeksTopicPractical ExercisesAssessment
1Introduction to IP AddressingTask 1 – Binary conversions 
2Introduction to cabling and the CLITask 2 – Settign up a small LAN 
3Basic RoutingTask 3- Subnetting and setting up a WAN 
4OSI Model Uderstanding the OSI Model
7RIPTask 4 – RIP 
8OSPFTask 5 – OSPF 


Static Routing

Task 6a –EIGRP
Task 6b – Static Routing
10Skills based Assessment Skills Based Assessment
11Intro to LAN Design  
12Switch config and SecurityTask 7 – Switch config and port security 
13VLANs and VTPTask 8 – VTP and VLANS 
14NATTask 9 – NAT 
15DHCPTask 10 - DHCP 
16Skills based Assessment Skills Based Assessment

Learning Resources

Prescribed Texts


Other Resources

Overview of Assessment

Assessment occurs throughout the program and includes learning and assessment activities conducted in the classroom, online and in the workplace giving you the opportunity to practice and be assessed on what you are learning in a work context. You must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.

Assessment will incorporate a variety of methods including technical requirements, documentation, workplace activities, in class exercises, quizzes, practical problem solving exercises and presentations. Participants are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.

Assessment Tasks

You will be required to complete an assignment based on the OSI and TCP/IP models.

Skills Based Assessments:
These assessments can be done either at RMIT or at the workplace, providing appropriate equipment is available.
Students must demonstrate they are competent in each of the following areas in order to complete the course satisfactorily.

Skills required to be demonstrated:
• Basic configuration of a router and router security
• Selecting appropriate cabling and media for a network
• Using different routing protocols such as EIGRP, RIP and OSPF
• Use of static routing
• Use Static addressing and DHCP
• Subnetting and VLSM
• Basic configuration of a switch and switch security
• NAT – Theory and application
• Ability to troubleshoot the router/switch when problems arise

Assessment Matrix

ElementAssignmentPractical TasksInclass/Work ObservationIn Class Testing
1.1x x 
1.2x x 
1.3x x 
1.4x x 
2.1 xxx
2.2 xxx
2.3 xxx
2.4 xxx
2.5 xxx
3.1 xxx
3.2 xxx
3.3 xxx
3.4 xxx
3.5 xxx
3.6 xxx
3.7 xxx
4.1 xxx
4.2 xxx
4.3 xxx
4.4 xxx
4.5 xxx
4.6 xxx
5.1 xxx
5.2 xxx
6.1 xxx
6.2 xxx
6.3 xxx
6.4 xxx
6.5 xxx

Course Overview: Access Course Overview