Course Title: Administer a practice

Part A: Course Overview

Program: C4320 Certificate IV in Dental Assisting

Course Title: Administer a practice

Portfolio: SEH Portfolio Office

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


155T Vocational Health and Sciences

Distance / Correspondence or Face-to-Face or Internet or Workplace

Term2 2013,
Term2 2014,
Term1 2015,
Term1 2016

Course Contact: Suzanne Dellas Fatone

Course Contact Phone: +61 3 9341 1406

Course Contact Email:

Course Description

This unit of competency describes the skills and knowledge required to provide administration for a clinical health practice according to the size and scale of the business

This unit applies to work in a range of health settings where health services are provided with direct client contact involved.  Application of this unit should be contextualised to reflect any specific workplace requirements, issues and practices

Pre-requisite Courses and Assumed Knowledge and Capabilities

Not Applicable

National Competency Codes and Titles

National Element Code & Title:

HLTCOM405D Administer a practice


1. Establish and maintain administrative systems

2. Conduct financial administration

3. Follow practice management strategies

4. Administer personnel management strategies

Learning Outcomes

1.1 Identify and perform routine tasks
1.2 Follow policies and procedures are followed
1.3 Use resources appropriately
1.4 Establish administrative systems

2.1 Administer financial procedures of the business
2.2 Maintain systems for financial documentation
2.3 Record information for financial reports is recorded

3.1 Follow operational strategies
3.2 Follow marketing strategies
3.3 Attend meetings
3.4 Monitor stock levels and supplies
3.5 Comply with statutory and regulatory requirements

4.1 Follow human resource strategies
4.2 Administer payroll and employee records
4.3 Follow diversity guidelines

Overview of Assessment

Assessment will include demonstration of underpinning knowledge, and skills; assessment activities may include oral presentation and written work.