Course Title: Undertake case management
Part B: Course Detail
Teaching Period: Term1 2014
Course Code: HWSS5504C
Course Title: Undertake case management
School: 365T Global, Urban & Social Studies
Campus: City Campus
Program: C4337 - Certificate IV in Youth Work
Course Contact : Jennifer Brooker
Course Contact Phone: +61 3 9925 4115
Course Contact Email:jennifer brooker@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Iren Citler iren.citler@rmit.edu.au
Nominal Hours: 20
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
Not applicable
Course Description
This course describes the knowledge and skills required to provide case management to clients who have already been assessed and whose needs have been identified as extending across a number of areas, such as aged care, community care, disability, mental health, drugs, alcohol or homelessness.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCCM401D Undertake case management |
Element: |
Develop priorities for service and support inputs |
Performance Criteria: |
1. Work with the client to identify the priority for different service and support requirements |
Element: |
Identify services required to deal with the client's complex needs |
Performance Criteria: |
1. Work with the client to identify the range of issues that will require service input |
Element: |
Implement and monitor agreed upon activities and processes |
Performance Criteria: |
1. Implement strategies to continually monitor the effectiveness of case management processes against agreed goals, relevant services and programs, client and stakeholder satisfaction |
Element: |
Work within a case management framework suitable for the client's needs |
Performance Criteria: |
1. Identify a range of case management models that have established effectiveness |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
The learning activities you will partake in as part of your studies for this units are:
- Group work
- Group discussions
- Case Study
- Scenarios
Teaching Schedule
This class is scheduled for seven weeks during first semester. You will study the following in each session.
• Session 1 - Treatment services, ethical boundaries, raising issues and counselling skills, developing a case management plan and working with impossible clients
• Session 2 - Screening and assessment tools
• Session 3 - Complex needs clients
• Session 4 - Mental health services and working with high risk clients
• Session 5 - Relapse prevention, duty of care, code of ethics, statutory responsibilities and the referral process
• Session 6 - Dual diagnosis, recovery, CALD, self-care and supervision
• Session 7 - Review
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
Your assessments will be based around a Case Study "James". There will be six (6) learning tasks, each of which will be completed after each class for this competency.
Assessment Tasks
There are six parts to the assessment task, all of which are based around the case study "James". Each week there will be a hurdle exercise which will go towards the final assessment piece that is to be submitted at the end of the unit’s delivery. There are three parts to this final assessment piece.
• Mental State Exam (MSE) example for ’James’
• Individual Treatment Plan (ITP) with genogram for ’James’
• Case management plan for ’James’
Assessment Matrix
This program in delivered in accordance with competency-based assessment. The grades are as follows:
- CA: Competency Achieved
- NYC: Not Yet Competent
- DNS: Did Not Submit for assessment
Other Information
Cover Sheet for Submissions
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications
Attendance
It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.
Feedback - You will receive verbal and written feedback on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your projects. Student feedback at RMIT :http://www.rmit.edu.au/browse;ID=9pp3ic9obks7
Student Progress
Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. Student progress policy http://www.rmit.edu.au/browse;ID=vj2g89cve4uj1
Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Special consideration, appeals and discipline :http://www.rmit.edu.au/browse;ID=g43abm17hc9w
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Academic Integrity and Plagiarism - RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy go to Academic Integrity :http://www.rmit.edu.au/browse;ID=kw02ylsd8z3n
Working with Children Check
Course Overview: Access Course Overview