Course Title: Respond to critical situations

National Element Code & Title:

CHCYTH004 Respond to critical situations

Performance Criteria:

1.1 Establish framework for dealing with potential crisis situations

1.2 Undertake timely risk assessment of potential crisis situation, with due consideration for the safety of young people and others

1.3 Identify, assess and implement a variety of possible strategies to minimise risk in accordance with organisational procedures

1.4 Recognise the possible causes of incidents and assess these for relevance to the safety and welfare of young people and the service environment

1.5 Seek and provide information on potential responses to the appropriate team members for action and support

1.6 Request assistance clearly and promptly

Performance Criteria:

2.1 Identify and routinely implement organisation’s policies, procedures and practices designed to maximise physical and emotional safety of young person

2.2 Maintain healthy and safe environment to minimise potential for harm

2.3 Ensure all legislative and ethical requirements are met by self and those who supervise

Performance Criteria:

3.1 Routinely monitor person’s behaviour pattern to ensure aggressive or abusive behaviour is minimised

3.2 Develop plan of care outlining ways to prevent, and respond to clients’ expressions of violence against self or others, communicate it to relevant personnel and implement the plan

3.3 Anticipate potential causes of conflict and harmful behaviour and respond in a manner that promotes calm and reassurance, to prevent escalation

3.4 Use procedure to protect clients from endangering themselves or others that are consistent with legal, ethical and organisation requirements, and safety considerations

3.5 Make appropriate judgements relating to physical restraint, based on balance of risk and safety of all

3.6 Provide assistance as necessary and appropriate to the situation

3.7 Complete relevant documentation, as required

Performance Criteria:

4.1 Use calm, confident and assertive communication to establish positive personal interaction and exchange information

4.2 Provide information designed to promote positive decision-making based on the relationship between actions and consequences

4.3 Present information to all relevant individuals in a clear, accurate and comprehensive manner

4.4 Select response and action designed to minimise risk, prevent escalation and to preserve the safety and security of all involved

4.5 In responses and emergency action, give priority to the protection of individuals from severe harm

4.6 Ensure use of force for maintenance of safety complies with procedures and is applied with minimum force to establish control

4.7 Complete all necessary documentation in an accurate and timely manner

1. Implement risk-minimisation strategies

1.1 Establish framework for dealing with potential crisis situations

1.2 Undertake timely risk assessment of potential crisis situation, with due consideration for the safety of young people and others

1.3 Identify, assess and implement a variety of possible strategies to minimise risk in accordance with organisational procedures

1.4 Recognise the possible causes of incidents and assess these for relevance to the safety and welfare of young people and the service environment

1.5 Seek and provide information on potential responses to the appropriate team members for action and support

1.6 Request assistance clearly and promptly

2. Maintain a safe environment for young people

2.1 Identify and routinely implement organisation’s policies, procedures and practices designed to maximise physical and emotional safety of young person

2.2 Maintain healthy and safe environment to minimise potential for harm

2.3 Ensure all legislative and ethical requirements are met by self and those who supervise

3. Prevent escalation of violent behaviour

3.1 Routinely monitor person’s behaviour pattern to ensure aggressive or abusive behaviour is minimised

3.2 Develop plan of care outlining ways to prevent, and respond to clients’ expressions of violence against self or others, communicate it to relevant personnel and implement the plan

3.3 Anticipate potential causes of conflict and harmful behaviour and respond in a manner that promotes calm and reassurance, to prevent escalation

3.4 Use procedure to protect clients from endangering themselves or others that are consistent with legal, ethical and organisation requirements, and safety considerations

3.5 Make appropriate judgements relating to physical restraint, based on balance of risk and safety of all

3.6 Provide assistance as necessary and appropriate to the situation

3.7 Complete relevant documentation, as required

4. Secure the safety of clients

4.1 Use calm, confident and assertive communication to establish positive personal interaction and exchange information

4.2 Provide information designed to promote positive decision-making based on the relationship between actions and consequences

4.3 Present information to all relevant individuals in a clear, accurate and comprehensive manner

4.4 Select response and action designed to minimise risk, prevent escalation and to preserve the safety and security of all involved

4.5 In responses and emergency action, give priority to the protection of individuals from severe harm

4.6 Ensure use of force for maintenance of safety complies with procedures and is applied with minimum force to establish control

4.7 Complete all necessary documentation in an accurate and timely manner

Week

Topic

Content

Week

3 & 4

History of youth work & “the youth work context”

Models of youth work practice

• History of youth culture and subcultures
• Harmful and helpful stereotypes about young people
• Where does the concept of “youth” come from?
• Why do we need youth workers
• What role do youth workers play in society?
• Professionalisation of youth work
• Youth culture in Australia
• Current topics of debate about young people in Australia
• Develop comprehensive understanding of youth sector

Week 6

Recognising individual needs and circumstances.

Physical, moral and psychosocial development and behaviour of young people

• Situating young people within their context.
• Maintaining up to date knowledge and awareness of social, political, economic and legal contexts of young people
• Apply knowledge and understanding of historical and cultural contexts to individual young people.
• Psychological Theories of Development

 Week      8

Creating opportunities.

Goal setting and planning.

Recognising and responding to strengths and assets

Working with diversity.

• Identify goals with the young person
• Develop and implement action plans
• Work with young people to identify their needs, rights, strengths, hopes and opportunities
• Documentation of work.
• Reflect understanding of youth culture and subculture and individual experiences and development
• Recognise the role cultural diversity plays in young people’s development
• Recognise the ways other diversities play roles in young people’s development eg: sexuality, gender, disability, family structure etc. 

 Week 10 

 VE Break (No classes)

Week 12

Providing services to young people.

Goal and agenda setting.

Targeted assistance and referrals.

Advocacy

•  Identifying immediate vs long term needs
• Explore issues facing young people
• Explore nature of support services required/sought
• Facilitate goal setting
• Ensure true nature of needs is investigated within comfort of young person
• Facilitate appropriate and achievable action planning
• Provide targeted assistance
• Investigate and negotiate other people/organisation’s involvement
• Provide appropriate referrals
• Document actions
• Play advocacy role as requested/required

Week 14

Child protection

Child Safe Standards

Mandatory reporting

Abuse and neglect

Ethical concerns

• Implementing work practices which support the protection of children and young people
• Identify and report indications of possible risk of harm
• Apply ethical and nurturing practices when working with young people
• Identifying signs of abuse and neglect
• Report writing for indicators of harm or risk of harm

Week 16

Working with Young People

Workplace Investigation

Placement preparation and allocations

Week 18

Placement Updates

Semester 1  Wrap Up/Assessments

Placement preparation and allocations

Week

Topic

Content

Week

3 & 4

Identify and Respond to risk

Identify and respond to risk role plays, preparation, content, role plays scheduled in pairs. 

Placement follow ups/student support assessments and placement identification

Week 6

Identify and Respond to risk

Identify and respond to risk role plays, preparation, content, role plays scheduled in pairs. 

Placement follow ups/student support assessments and placement identification

Week 8

 Placement Observation

Placement follow ups/student support assessments and placement identification.

Introduce students to the Observation checklist that is completed in relation to assessments 

 Resumes, Key Selection Criteria, cover letters, job futures.

Week 10

 Placement Observation

Placement follow ups/student support assessments and placement identification.

Introduce students to the Observation checklist that is completed in relation to assessments 

Resumes, Key Selection Criteria, cover letters, job futures.

Week 12

 Placement block

Week 14

Placement presentation and verbal questioning linked to placement assessments. assessment

Placement Presentations/ verbal assessments linked to placement.

Assessment and placement support. Student lead learning on topics.

Week 16

Placement presentation and verbal questioning linked to placement assessments. assessment

Placement Presentations/ verbal assessments linked to placement.

Assessment and placement support. Student lead learning on topics.

Week 18

Placement presentation and verbal questioning linked to placement assessments. assessment

Placement Presentations/ verbal assessments linked to placement.

Assessment and placement support. Student lead learning on topics.