Course Title: Work within a community development framework

Part B: Course Detail

Teaching Period: Term1 2018

Course Code: HWSS6107C

Course Title: Work within a community development framework

School: 365T Global, Urban and Social Studies

Campus: City Campus

Program: C4352 - Certificate IV in Youth Work

Course Contact: Dianne Mackay

Course Contact Phone: +61 (3) 9925 4454

Course Contact Email: dianne.mackay@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 65

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

In this unit, students will develop the skills and knowledge required to work within a community development framework.

A community development framework, may include a range of methods designed to strengthen and develop communities by enhancing individual and group capacity to confidently engage with community structures and to address problems and issues.

This unit is taught and assessed with

CHCGRP002 Plan and conduct group activities and

CHCCOM002 Use communication to build relationships


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCCDE003 Work within a community development framework

Element:

2. Distinguish between private and public issues arising in community development work

Performance Criteria:

1.1 Work towards the vision and mission of the community development work plan

1.2 Work with communities to achieve their priorities through enhancing skills, accessing appropriate support and working with others in the community who share concerns and issues

1.3 Identify and document the interrelationships between the priorities and rights of the individual, the family, the community and society

Element:

3. Work with groups to achieve community development outcomes

Performance Criteria:

2.1 Employ appropriate interpersonal skills to hear individual stories and distinguish between private and public issues

2.2 Identify the individual’s willingness to engage in a public process to bring about change and facilitate the move from private concern to public action

2.3 Provide appropriate referrals to support people to deal with personal issues

2.4 Ensure all work reflects and meets duty of care responsibilities

Element:

1. Operate within a community development framework

Performance Criteria:

3.1 Research and analyse community priorities

3.2 Identify and document shared community priorities within the public group processes

3.3 Plan appropriate strategies in collaboration with the group to ensure community priorities are addressed

3.4 Document community structures and resources available to groups to maximise outcomes for groups

3.5 Provide advice and information to groups and individuals as required to ensure they are fully informed about relevant issues and opportunities

3.6 Advocate and lobby for community based outcomes

3.7 Manage group dynamics, facilitate discussions and engagements processes

3.8 Review and modify own work practice within a community development framework


Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Details of Learning Activities

Learning activities:

This course learning activities will be supported and complimented by RMIT’s online learning management tool Canvas.  Other essential learning activities take place during the workshops, and you will also be required to undertake independent studies.  Some learning activities that you will undertake in the workshops are:

  • Class discussion
  • Documentary viewing and discussion
  • Guest speaker
  • Group work projects
  • Questioning


Teaching Schedule

Class

Teacher

Topic

Content

Elements of Competency

Resources

Assessment Due Dates

 

1

Natalie Coleman

&

Kerrie Loveless

Welcome, introductions, unit introduction

 

 

 

2

Natalie Coleman

&

Kerrie Loveless

Structure and function of communication

  • Professional communication types
    • Written
      • Newsletters
      • Letters
      • Web
      • Email
      • Social media
      • intranet
    • Verbal
      • Phone calls
      • Meetings
      • Podcasts
      • Broadcasts
      • Appointments
    • Non verbal
      • Body language
      • Behaviours
      • Active listening

CHCCOM002 1.1, 1.2, 1.3, 2.1, 3.6,

CHCGRP002 1.1, 1.2, 2.6, 3.1, 3.2, 3.3,

CHCCDE003 2.1, 2.4, 3.5, 3.7

 

 

3

Natalie Coleman

&

Kerrie Loveless

Organisational policies and protocols in relation to working with clients, colleagues and stakeholders.

  • Style guides
  • Code of professional practice
  • Meeting agendas
  • Minute taking
  • Report writing
  • Case notes
  • Handover notes
  • Organisational reputation
  • Conducting meetings

CHCCOM002 1.1, 1.2, 1.3, 1.4, 2.1, 3.1, 3.2, 3.3, 3.8, 3.9

CHCGRP002 1.5, 2.4, 2.5, 3.2, 3.6, 3.7, 4.3

CHCCDE003 1.1, 2.4, 3.1, 3.2, 3.4, 3.5, 3.6, 3.8

 

In class assessment task 1: Writing a professional email in accordance with RMIT Style Guide – due Friday March 9th

4

Natalie Coleman

&

Kerrie Loveless

Introduction to Group Work

  • Youth work context: when will you work with groups?
  • Characteristics of different group situations
  • Types of groups
    • Geographic
    • Cultural
    • Age related
    • Special interest eg: LGBTIQ or Comic books
  • Self forming groups and artificially formed groups
  • Establishing group needs
  • Establishing group roles
  • Personal vs community need
  • Introduction to managing group dynamics

CHCCOM002 1.1, 1.2, 1.4, 2.1, 2.3, 3.4, 3.5, 3.6, 3.8

CHCGRP002 1.1, 1.2, 1.3, 1.5, 2.2, 2.3, 2.4, 2.6, 3.1, 3.2, 3.3, 3.4, 3.5, 3.6,

CHCCDE003 1.2, 1.3, 2.1, 2.4, 3.2, 3.3, 3.5, 3.7

 

 

5

Natalie Coleman

&

Kerrie Loveless

Introduction to Community Development

  • Community Development practice and youth work
  • Examples of organisations and projects
  • Principles of community development
  • Youth work principles
  • YACVIC code of practice
  • Community participation
    • Social and personal development
    • Support
    • Having a voice and a place in society
  • Barriers to community development in youth work
  • Traditional Community Development
    • Needs based
  • Contemporary Community Development
    • Asset based

CHCCOM002 1.1, 1.2, 2.1, 2.4, 3.4, 3.5, 3.6, 3.7

CHCGRP002 1.1, 1.2, 2.1, 2.3, 2.4, 4.1, 4.3

CHCCDE003 1.1, 1.2, 1.3, 2.2, 2.4, 3.1, 3.2, 3.4, 3.6, 3.8

 

 

6

Natalie Coleman

&

Kerrie Loveless

Respect and rights

  • Convention on the rights of the child
  • Information sharing
  • Privacy and confidentiality
  • Duty of care
  • Rapport building
  • Mandatory reporting
  • Person centred
  • Human rights
  •  

CHCCOM002 1.1, 1.2, 1.3, 1.4, 2.1, 2.2, 2.3, 2.4, 2.5, 3.5,

CHCGRP002 2.5, 3.2, 3.6, 3.7, 4.2

CHCCDE003 1.1, 1.3, 2.4, 3.1, 3.6,

 

 

7

Natalie Coleman

&

Kerrie Loveless

Supporting people with communication barriers

  • Common barriers to communication
  • Emotional barriers
  • Physical barriers
  • Cultural barriers
  • LLN barriers
  • Using plain English and accessible communication formats
  • Interpreters and translator services

CHCCOM002 1.1, 1.2, 1.3, 1.4, 2.1, 2.2, 2.3, 2.4, 2.5, 3.4, 3.5,

CHCGRP002 2.2, 2.4, 2.6, 3.1, 3.2, 3.5, 3.6, 3.7, 4.2

CHCCDE003 1.2, 2.1, 2.4, 3.3, 3.5, 3.7

 

In class assessment task 2: Create a poster that describes client rights to privacy and confidentiality OR service providers Duty of Care responsibility  – due Friday March 16th

8

Natalie Coleman

&

Kerrie Loveless

Conflict resolution

  • Common reasons for conflict in Youth Work with colleagues, clients and service providers
  • Resolving conflict between clients
  • Resolving conflict between colleagues
  • Seeking feedback – ways of seeking feedback
  • Receiving and acting on feedback.
  • Conflict resolution in the group setting
  • Resolving the conflict between personal needs and community needs
  • Using group agreement to prevent and resolve conflict

CHCCOM002 1.1, 1.2, 1.3, 1.4, 2.2, 2.2, 2.3, 2.4, 2.5, 3.6, 3.7, 3.9.

CHCGRP002 2.3, 2.5, 2.6, 3.1, 3.2, 3.3, 3.4, 3.5, 3.6, 3.7, 4.1, 4.2, 4.3

CHCCDE003 1.3, 2.1, 2.4, 3.7

 

 

9

Natalie Coleman

&

Kerrie Loveless

Rapport building for community development and group work

  • Purpose of rapport building
  • Benefits of positive rapport
  • Worker responsibilities regarding lack of rapport
  • Techniques for building rapport with clients, colleagues and stakeholders

CHCCOM002 1.1, 1.2, 1.3. 1.4, 2.1, 2.3, 2.4, 2.5, 3.4, 3.5, 3.6,

CHCGRP002 2.1, 2.2, 2.3, 2.5, 2.6, 3.1, 3.2, 3.3, 3.4, 3.5, 3.6, 3.7, 4.1

CHCCDE003 1.2, 1.3, 2.1, 2.2, 2.4, 3.3, 3.6, 3.7, 3.8

 

 

10

Natalie Coleman

&

Kerrie Loveless

Identifying the needs of a group or community

  • Review available information and identify the needs of the group
  • Generate ideas for activities that respond to identified needs
  • Gather, analyse and prioritise group needs
  • Negotiate group needs allowing for all voices to be heard
  • Design strategies to ensure all voices are heard and needs are met
  • Research community priorities                                                     

CHCCOM002 1.1, 1.4, 2.1, 2.2, 2.3, 3.4, 3.6,

CHCGRP002 1.1, 1.2, 2.2, 2.3, 2.4, 2.6,

CHCCDE003 1.1, 1.2, 1.3, 3.1, 3.2

 

 

11

Natalie Coleman

&

Kerrie Loveless

Professional behaviour of a youth worker

  • Reflect on personal beliefs or dominant voices to ensure needs are being addressed.
  • Represent your organisation
  • Reflect on work practices to ensure you are meeting your work role responsibilities
  • Recognising and meeting organisational values, mission and vision
  • Finding and following organisational codes of conduct, behaviour expectations
  • YACVic Code of Ethical Practice

CHCCOM002 1.1, 1.2, 1.3, 1.4, 2.3, 2.4, 2.5, 3.4, 3.5, 3.9,

CHCGRP002 2.1, 2.2, 2.3, 2.5, 3.1, 3.3, 3.5, 3.6, 4.2, 4.3

CHCCDE003 1.1, 1.2, 2.1, 2.4, 3.3, 3.5, 3.6, 3.7, 3.8

 

 

12

Natalie Coleman

&

Kerrie Loveless

Collaboration for effective communication, community development and group work

  • Benefits of collaboration, particularly in resource poor environments
  • Developing and maintaining positive stakeholder and partner relationships.
  • Creating and maintaining Memorandums of Understanding and other formal partnership documents.
  • Decision making and responsibilities within collaborative and partnership relationships

CHCCOM002 1.1, 1.2, 1.3, 1.4, 2.1, 2.3, 2.4, 2.5, 3.2, 3.3, 3.4, 3.5, 3.6, 3.7, 3.8, 3.9

CHCGRP002 1.4, 1.5, 2.1, 4.1, 4.2, 4.3

CHCCDE003 1.1, 1.2, 1.3, 2.1, 2.2, 2.4, 3.1, 3.2, 3.3, 3.4, 3.5, 3.6, 3.8

 

 

13

Natalie Coleman

&

Kerrie Loveless

Administrative and practical responsibilities in community development and group work

  • How to develop a meeting agenda
  • How to take meeting minutes
  • How to complete a formal referral
  • Telephone techniques
  • Documentation for community development and group work.
  • Making submissions for additional resources
  • Organising and managing resources
  • Booking interpretation or translation services

CHCCOM002 1.1, 1.3, 1.4, 2.2, 2.3, 2.5, 3.1, 3.2, 3.3, 3.8, 3.9

CHCGRP002 1.1, 1.3, 1.4, 1.5, 2.2, 2.4, 2.6, 4.1, 4.2, 4.3

CHCCDE003 1.3, 2.3, 3.2, 3.4, 3.5, 3.8,

 

 

14

Natalie Coleman

&

Kerrie Loveless

Evaluation

  • Seek and respond to feedback
  • Review and modify work practices based on feedback
  • Evaluate meeting and event processes
  • Build evaluation into work practice
  • Involve clients and partners in evaluation

CHCCOM002 1.2, 1.3, 2.5, 3.9

CHCGRP002 2.2, 3.7, 4.1, 4.2, 4.3

CHCCDE003 3.5, 3.8

 

 

15

Natalie Coleman

&

Kerrie Loveless

Assessment

Complete assessment task 3 in class

 

 

In class assessment task 3: complete the short answer questions 1-5 provided and submit to Canvas – due 20th April 2018

16

Natalie Coleman

&

Kerrie Loveless

Form Groups for Major Assessment

  • Explain the extent of the Major Assessment Task 4
  • Form groups according to teacher preferences (random, student led, choose one partner and join another two groups). Groups must be minimum 5 participants.
  • Explain that students will be conducting a REAL event/activity on RMIT grounds during May.
  • They are to choose a topic/issue of interest to the group (some examples provided) and plan an activity that seeks to address this topic/issue.
  • They will need to conduct FORMAL meetings with agendas and minutes that need to be submitted to demonstrate their understanding of formal meeting and planning processes.

 

 

 

17

Natalie Coleman

&

Kerrie Loveless

Activity Planning

Choosing and describing your target group.

Finding and describing evidence for your plan.

CHCCOM002: 1.1, 1.2, 1.3, 1.4, 2.3, 3.4, 3.5, 3.8

 

 

18

Natalie Coleman

&

Kerrie Loveless

Activity Planning and Meeting 1

 

CHCCOM002: 3.1, 3.2, 3.3, 3.8, 3.9

 

 

19

Natalie Coleman

&

Kerrie Loveless

Activity Planning

Completing a goals and objectives table.

Understanding and describing roles and responsibilities.

CHCCOM002:

 

 

20

Natalie Coleman

&

Kerrie Loveless

Activity Planning and Meeting 2

Group Activity must have been decided by the end of today.

CHCCOM002: 3.1, 3.2, 3.3, 3.8, 3.9

 

 

21

Natalie Coleman

&

Kerrie Loveless

Activity Planning and Implementation

Connecting your project plan to models and theories of community development and group work.

 

 

 

22

Natalie Coleman

&

Kerrie Loveless

Activity Planning, Implementation and Meeting 3

 

CHCCOM002: 3.1, 3.2, 3.3, 3.8, 3.9

 

 

23

Natalie Coleman

&

Kerrie Loveless

Activity Planning and Implementation

Legal and Ethical considerations for projects including OH&S considerations.

 

 

 

24

Natalie Coleman

&

Kerrie Loveless

Activity Planning, Implementation and Meeting 4

Ensure PART A of your project plan has been completed and submitted by FRIDAY 18th MAY

PART A must be submitted BEFORE your planned activity date.

CHCCOM002: 3.1, 3.2, 3.3, 3.8, 3.9

 

Assessment Task 4 Part A due Friday 18th May

25

Natalie Coleman

&

Kerrie Loveless

Activity Planning and Implementation

Planning your evaluation

 

 

 

26

Natalie Coleman

&

Kerrie Loveless

Activity Planning, Implementation and Meeting 5

 

CHCCOM002: 3.1, 3.2, 3.3, 3.8, 3.9

 

 

27

Natalie Coleman

&

Kerrie Loveless

Activity Implementation

 

 

 

 

28

Natalie Coleman

&

Kerrie Loveless

Activity Implementation and Meeting 6 (if required)

 

CHCCOM002: 3.1, 3.2, 3.3, 3.8, 3.9

 

Assessment Task 4 Part B and D due Friday 1st June

29

Natalie Coleman

&

Kerrie Loveless

Activity Evaluation

 

 

 

 

30

Natalie Coleman

&

Kerrie Loveless

Activity Evaluation

 

 

 

 

31

Natalie Coleman

&

Kerrie Loveless

Final Wrap Up

 

 

 

 

32

Natalie Coleman

&

Kerrie Loveless

Final Wrap Up

 

 

 

Assessment Task 4 Part C due Friday 15th June


Learning Resources

Prescribed Texts


References


Other Resources

Learning resources

 

You will be provided with the resources and tools for learning in this course.  These resources will also be provided in Canvas.  They include recommended texts, relevant learning materials from subject experts and websites, DVD’s, class notes, case studies.


Overview of Assessment

 

 

 Assessment Task 1

Write an email to demonstrate professional communication skills

Assessment Task 2

Create a poster to convey EITHER youth work clients rights to privacy and confidentiality OR the service providers responsibility to provide duty of care to youth work clients. 

 

Assessment Task 3 

Written response to five questions  on community development theories and models of practice (100-150 words per questions)

 

Assessment Task 4 

  1. Working in groups plan and implement a public community development activity at RMIT.
  2. Answer  questions regarding the planning, developing, implementing and evaluating of your project
  3. Arrange a series of meetings and submit an agenda and the minutes for planning and implementing your activity.

You should refer to the assessment plan which is available on Blackboard for details of each assessment task and for detailed assessment criteria.

 Grades that apply to courses that are delivered and assessed in accordance with competency-based assessment are:
CA: Competency Achieved

NYC: Not Yet Competent
DNS: Did not Submit for Assessment

If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more. 

A student charter http://www.rmit.edu.au/about/studentcharter summarises your responsibilities as an RMIT student as well as those of your teachers.

Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online:http://www1.rmit.edu.au/browse;ID=c15i3ciaq8ca


Assessment Tasks

Assessment Task 1

Professional Email

For this assessment task you are required to apply your knowledge of written professional written communication using the RMIT Style Guide.

 

 Assessment Task 2

 Poster

Create a poster to convey EITHER youth work clients rights to privacy and confidentiality OR the service providers responsibility to provide duty of care to youth work clients. Make your poster using any digital software OR with paper and pencils/crayons etc. You will need to provide your own materials.

 

 Assessment Task 3

 Short Answer Questions.  Written response to five questions  (100-150 words per question)

For this assessment task you are required to apply your knowledge of community development.

 

 Assessment Task 4

 Developing and implementing a community-focused project

Working in small groups of 5 or more students to formulate a plan for a community development project. This will include planning, developing, facilitating and evaluating the project

There are several parts to this activity:

  1. Plan the project and the details for delivery.
  2.  Deliver an event/activity/project at RMIT City Campus.
  3.  Report and reflect on the implementation and evaluation of the project.
  4. Provide evidence of your work as a group.
  5. Provide your meeting agendas and minutes.


Assessment Matrix

Course Overview: Access Course Overview