Course Title: Work with people with mental health issues
Part B: Course Detail
Teaching Period: Term2 2017
Course Code: OHTH5919C
Course Title: Work with people with mental health issues
School: 365T Global, Urban and Social Studies
Campus: City Campus
Program: C4363 - Certificate IV in Community Services
Course Contact: Bronwyn Tanti
Course Contact Phone: 99259079
Course Contact Email: firstname.lastname@example.org
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 80
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
This unit describes the skills and knowledge required to establish relationships, clarify needs, and then work collaboratively with people who are living with mental health issues.
This unit applies to support workers in contexts outside the mental health sector, but who come into contact with people with mental health issues. The services and support provided are not mental health specific.
This unit is delivered in conjunction with:
CHCSOH001: Work with people experiencing or at risk of homelessness.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title:
CHCMHS001 Work with people with mental health issues
1. Establish respectful relationships with people with mental health issues
1.1 Communicate in a way that develops and maintains respect, hope, trust and self-direction
1.2 Work in a way that reflects and prioritises the person’s right to self define and direct their own recovery
1.3 Recognise and respect the person’s social, cultural and spiritual differences
1.4 Support the person to understand and exercise their rights
1.5 Maintain confidentiality and privacy of the person within organisation policy and protocols
2. Determine the needs of people with mental health issues
2.1 Gather and interpret information about the person’s needs from the person and other agreed sources
2.2 Identify and discuss with the person services and strategies that support empowerment and recovery
2.3 Support the person to express their own identity and preferences and avoid imposing own values and attitudes
2.4 Identify duty of care and dignity of risk considerations in collaboration with the person
3. Work with people with mental health issues to meet aspirations and needs
3.1 Provide support that facilitates progress towards the person’s goals in collaboration with the person and their care network
3.2 Work in ways that uphold the person’s rights
3.3 Adapt service delivery within organisation policies and procedures to meet the person’s specific needs and requirements
3.4 Document interactions and services according to organisation policy and procedures
3.5 Respond promptly and supportively to people experiencing distress or crisis
3.6 Work within the limits of own knowledge, abilities and work role and make referrals to other services as indicated by the person’s needs
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
Classes where information is shared through talks and group discussions, and exercises are conducted to apply learning. Time in class is spent working on applied assessment tasks.
Week 1: Introduction to mental health
• The area in Australia, different contexts
• Mental health myths and facts
• The relationship between mental health and homelessness
Week 2: Mental health sector values and principles
• Understanding the values of the mental health sector and the principles underpinning service provision
• Holistic approach and recovery oriented practice
• Social inclusion
Week 3: Understanding mental health issues
• Mental health illnesses and disorders
• Mental health in adulthood and older people
• Adolescent and childhood mental health
Week 4: Communicating effectively with clients
• Developing and maintaining respect, hope, trust and self-direction
• Working in a way that reflects and prioritises the person’s right to self-define and direct their own recovery
Week 5: Empowering clients
• Empowering clients to develop strategies that support recovery
• Promoting dignity of risk and supporting individual choice
• Overcoming effects of prejudice and discrimination
Week 6: Demonstrating recovery oriented practice
• Participating in assessment role plays
Week 7: Assessing a client’s homelessness risk or situation
• Types of assessment tools and understanding homelessness risk criteria
• Gathering information and requesting information from other sources
• Identifying barriers to accessing accommodation services
• Reporting children at risk of homelessness
Week 8: Providing and adapting service to meet needs
• Determining how current service provision need to be adapted
• Adapting service provision to meet needs
• Making referral to relevant providers
Week 9: Providing advice and assistance on housing options
• Working with client to help identify solutions
• Researching housing options
• Providing appropriate and relevant information
Week 10: Advocating for and with clients
• Helping the client to advocate for themselves with government agencies and service providers
• Advocating within the community to address homelessness and tenancy issues
Week 11: Negotiating for services
• Working with or negotiating on behalf of clients
• Negotiation techniques
• Helping to create access to support services
Week 12: Assessment workshop, review and reflection
• Finalising assessments
• Review of topics
• Reflection on learning and applied tasks.
Learning Resources The University Library provides extensive services, facilities and study space as well as comprehensive collections of books, periodicals and other course related materials, such as DVD’s, magazines, slides, films etc. Computer laboratories with access to a wide range of desktop publishing software are also available. The library also has an expanding virtual collection of electronic resources and networks, including product data, e-books, electronic journals and newspapers, web based tutorials, online reference and document delivery services etc., all of which are accessible on campus, and off campus 24 hours per day. More information on library resources and services can be found at: http://www.rmit.edu.au/library
If you need additional support, visit RMIT’s Learning Lab, either in person or online: http://www.dlsweb.rmit.edu.au/lsu/
Equitable Learning Services (ELS) provides support and equal opportunities for students with a disability, long-term illness and/or mental health condition and primary carers of individuals with a disability.The link is : https://www.rmit.edu.au/students/support-and-facilities/student-support/equitable-learning-services
Overview of Assessment
This unit is assessed with CHCSOH001: Work with people experiencing or at risk of homelessness.
There are four assessment tasks for this unit consisting of 1 individual, 1 group and 2 quizzes
This course is delivered and assessed in a cluster with:-
HWSS6073C Work with people experiencing or at risk of homelessness
Assessment task 1: Empower and support client recovery, role-playing scenarios.
Assessment task 2: Address issues and secure housing for a family, based on a case study.
Assessment task 3: Complete an online quiz to test your knowledge of and to apply to short scenarios the key issues and concepts related to mental health.
Assessment task 4: Complete an online quiz to test your knowledge of and to apply to short scenarios the key issues and concepts related to homelessness.
The assessment matrix demonstrates alignment tasks with the relevant unit of competency. These matrix’s are available through program administration.
Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students
Cover Sheet for Submissions
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of implications of plagiarism.
It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.
Applying for an Extension
Extension of time for assessment tasks may be granted where circumstances beyond your control prevent submission by the published due date. Speak with your teacher or course coordinator regarding applying for an extension.
Applying for Special Consideration
If you are seeking an extension of more than seven calendar days (from the original due date) you must lodge an Application for Special Consideration form, preferably prior to, but no later than two working days after the official due date. Late applications will only be accepted in exceptional circumstances. For information about Special Consideration and how to apply, see:
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Plagiarism and Collusion
Plagiarism and collusion constitute extremely serious academic misconduct, and are forms of cheating. You are reminded that cheating, whether by fabrication, falsification of data, or plagiarism, is an offence subject to University disciplinary procedures. Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data, and oral presentations. Plagiarism occurs when the origin of the material used is not appropriately cited. Plagiarism is not acceptable.
Examples of plagiarism include:
- Copying sentences or paragraphs word-for-word from one or more sources, whether published or unpublished, which could include but is not limited to books, journals, reports, theses, websites, conference papers, course notes, etc. without proper citation;
- Closely paraphrasing sentences, paragraphs, ideas or themes without proper citation;
- Piecing together text from one or more sources and adding only linking sentences;
- Copying or submitting whole or parts of computer files without acknowledging their source;
- Copying designs or works of art and submitting them as your original work;
- Copying a whole or any part of another student's work; and
- Submitting work as your own that someone else has done for you.
- Enabling Plagiarism: the act of assisting or allowing another person to plagiarise or to copy your own work is also an offence.
For further information, please see the RMIT Plagiarism Policy – http://www.rmit.edu.au/browse;ID=sg4yfqzod48g1 (unresolved) – and the RMIT Student Conduct Regulations – http://www1.rmit.edu.au/browse;ID=r7a7an6qug93
The originality verification software Turnitin may be used in this course. For details, see: http://www.turnitin.com
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Most issues are resolved at the local level and you are encouraged to take steps to resolve your issue locally. The student complaint procedure details steps to take if your problem is not resolved or you believe the response you received is unreasonable.
Student Complaints Policy: http://www1.rmit.edu.au/policies/studentcomplaintspolicy
Student complaints Procedure: http://www1.rmit.edu.au/browse;ID=i1lexipvjt22
Student Complaints Form: http://mams.rmit.edu.au/v4ujvmyojugxz.pdf
Course Overview: Access Course Overview