Course Title: Develop and maintain networks and collaborative partnerships

Part B: Course Detail

Teaching Period: Term1 2019

Course Code: HWSS6096C

Course Title: Develop and maintain networks and collaborative partnerships

School: 365T Global, Urban and Social Studies

Campus: City Campus

Program: C4364 - Certificate IV in Alcohol and Other Drugs

Course Contact: Chris Walters

Course Contact Phone: +61 3 9925 8268

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the skills and knowledge required to identify networking and collaboration needs and develop formal and informal partnerships to enhance service delivery and improve professional practice.

This unit applies to work in all industry sectors, and to individuals who take pro-active responsibility for improving collaboration between workers and organisations.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCPRP001 Develop and maintain networks and collaborative partnerships


1. Identify networking and collaboration needs and opportunities

Performance Criteria:

  1. Identify networking and collaboration needs and opportunities 

1.1 Evaluate the ways in which individual and organisation performance may be improved through collaboration


1.2 Identify and prioritise organisation and individual needs

 1.3 Identify gaps in networks and collaborative practice and identify required action to fill the gap


2. Develop collaboration strategies


Performance Criteria:

  2. Develop collaboration strategies

2.1 Gather and review information about relevant services, organisations and key people


2.2 Pro-actively initiate relationships with other inter and intra sectoral professionals and organisations


2.3 Share information and resources, where possible, with other organisations to overcome duplication in service delivery


2.4 Maintain currency and accessibility of information

   2.5 Define and document the type and level of collaboration, and negotiate with the relevant people


3. Work collaboratively


Performance Criteria:

  3. Work collaboratively

3.1 Identify opportunities that meet client, personal and organisation goals


3.2 Plan and implement integrated projects and service delivery

 3.3 Liaise with staff from relevant organisations on a formal and informal basis


4. Represent the organisation


Performance Criteria:

  4. Represent the organisation 

4.1 Promote a positive image of the organisation at available opportunities


4.2 Communicate issues, policies and practices of the organisation in appropriate formats

 4.3 Implement confidentiality measures that protect client, organisation and network


5. Maintain and enhance networks and collaborative partnerships


Performance Criteria:

5. Maintain and enhance networks and collaborative partnerships  5.1 Maintain networks and other work relationships to provide identifiable benefits for clients and the  

5.2 Improve and maintain networks and collaborative partnerships


5.3 Monitor benefits to worker, organisation and client group in ongoing participation


5.4 Evaluate strengths and weaknesses of collaborations and make recommendations for action

Learning Outcomes

On successful completion of this course you will have developed the skills and knowledge required to demonstrate competency in the above elements.

Details of Learning Activities

Classes where information is shared through talks and discussions, and workshops where exercises are conducted to apply learning. Time is spent during classes and workshops for students to work on group and individual assessment tasks.

Teaching Schedule


 Week  1
  •  What is a professional network
  • Identifying individual and organisational needs for networks
  • Planning for network purpose and outcomes
  • Information and resource sharing
  • Maintaining information and resources
  • Maintaining networks
  • Representing your organisation positively
  • Communication in networks
  • Privacy and confidentiality in networks
 Week 2 
  • Existing AOD professional networks
  • Working pro-actively to create opportunities
  • Face to face networks
  • Inter-agency networks
  • Intra-agency networks
  • Online/digital networks
 Week 3
  •  Identifying opportunities to collaborate
  • Client outcomes at the centre of collaborative practice
  • Planning collaborative projects
  • Formal and informal collaboration
  • Privacy and confidentiality in collaborations
  • Communication in collaborations
  • Recording and storing information in collaborations
  • Roles and responsibilities
 Week 4
  • Examples of collaboration in AOD
  • Examples of collaboration across community services
  • Formal collaborative partnerships
  • Informal collaborative partnerships
 Week 5
  • Evaluating success of networks
  • Evaluating success of collaborative partnerships
  • Monitoring benefits of networks and collaborative partnerships on client outcomes
  • Improving network and collaborative partnerships
  • Making recommendations for change
 Week 6 Face to face presentation


Learning Resources

Prescribed Texts


Other Resources


Overview of Assessment


Assessment task 1.

Case Study and role play


Assessment task 2.

Case Study and role play


Assessment task.



Assessment Tasks

Assessment 1: Networking- For this task, students will form network relationships to support client services from the role of an AOD worker.


Assessment 2: Collaboration -For this task, students will form a collaborative relationship with another service/s to support their clients.


Assessment 3: For this task, students will work in groups to develop and deliver a conference presentation explaining the benefits of the collaborative partnership that your organisation has been involved in.



Assessment Matrix

Students will have access to a marking rubric on all assessment tasks.

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters:

Course Overview: Access Course Overview