Course Title: Work with clients who are intoxicated

Part B: Course Detail

Teaching Period: Term1 2023

Course Code: HWSS6098C

Course Title: Work with clients who are intoxicated

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities.  

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.  

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209.  

Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus  

  

Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.  


School: 535T Social Care and Health

Campus: City Campus

Program: C4364 - Certificate IV in Alcohol and Other Drugs

Course Contact: Chris Walter

Course Contact Phone: +61 3 9925 8268

Course Contact Email: chris.walters@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

In this unit you will develop the skills and knowledge required to screen and assess clients presenting with  AOD and Mental Health related issues. You will also gain an understanding of the approaches to working with Intoxicated clients.

This unit applies in a range of community service contexts.


 This course is part of the cluster "Engagement" and is delivered and assessed with:

  • CHCAOD004 Assess needs of clients with AOD issues

  • CHCCCS004 Assess co-existing needs


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCAOD002 Work with clients who are intoxicated

Element:

2. Reduce harm or injury to self, client and others

2.1 Maintain calm and confident manner in contact with client
2.2 Conduct interactions with clients in a fair, just, humane and positive manner
2.3 Use strategies identified in organisation response plan
2.4 Maintain safety of client, self and others using established procedures
2.5 Provide services to client in a manner consistent with organisation infection control guidelines
2.6 Follow established procedures to seek emergency assistance

Performance Criteria:

2.1 Maintain calm and confident manner in contact with client

2.2 Conduct interactions with clients in a fair, just, humane and positive manner

2.3 Use strategies identified in organisation response plan

2.4 Maintain safety of client, self and others using established procedures

2.5 Provide services to client in a manner consistent with organisation infection control guidelines

2.6 Follow established procedures to seek emergency assistance

Element:

1. Provide services to intoxicated clients

1.1 Assess level of intoxication and nature and extent of alcohol and/or drug use
1.2 Report behaviour or physical status inconsistent with alcohol and/or drug use to the appropriate person and/or seek assistance
1.3 Identify the need for first aid and seek assistance from a health professional as required
1.4 Provide client with a safe and secure environment in which to sober up/come down
1.5 Monitor client’s physical state regularly to ensure health and safety
1.6 Accurately document services provided to client

 

Performance Criteria:

1.1 Assess level of intoxication and nature and extent of alcohol and/or drug use

1.2 Report behaviour or physical status inconsistent with alcohol and/or drug use to the appropriate person and/or seek assistance

1.3 Identify the need for first aid and seek assistance from a health professional as required

1.4 Provide client with a safe and secure environment in which to sober up/come down

1.5 Monitor client’s physical state regularly to ensure health and safety

1.6 Accurately document services provided to client

Element:

3. Assist client with longer term needs

3.1 Assist client with activities of daily living
3.2 Provide information on AOD issues and availability of support services
3.3 Contact families and/or support networks at client request and in accordance with organisation policies
3.4 Assess client in accordance with organisation policy and procedure to determine if they represent a risk to themselves or others by leaving the facility

 

Performance Criteria:

3.1 Assist client with activities of daily living

3.2 Provide information on AOD issues and availability of support services

3.3 Contact families and/or support networks at client request and in accordance with organisation policies

3.4 Assess client in accordance with organisation policy and procedure to determine if they represent a risk to themselves or others by leaving the facility


Learning Outcomes


On successful completion of this course you will have developed the skills and knowledge required to demonstrate competency in the above elements


Details of Learning Activities

The learning activities for this course will include:

  • class discussion
  • group work
  • case study analysis
  • knowledge questions


Teaching Schedule

session

Topics

 

Week 1

9.30-10.30

 

Mindfulness icebreaker

Discussing various grounding techniques/triggering mechanisms

 

10.30-10.45

Break

 

10.45-12.30

Class discussion AOD Tools:

Screening /assessment/referral compliance

Looking at the templates

 

12.30-1.30

Lunch

 

1.30-3.30

Exploring Optional Modules

What are they, how can we make best use of them

Look at an introduction to the sector- VAADA

 

Week2

9.30-10.45

Introduction to Engagement cluster:

·                     What is AOD /complex needs/co existing

·                     Considering the needs of AOD clients with complex requirements

·                     Considering members of the multidisciplinary team and allied health care

·                     Screening /assessment/referral compliance

·                     Exploring Optional Module

Considering the needs of AOD clients with complex requirements

Person centred Practice

What is it

5 key elements/how to incorporate into AOD work

 

PCP and assessment

 

Strength based practice

What is it/ how relates to AOD practice

 

SOC

 

What is allied health care?

Who may we include into the multi disciplinary team?

 

 

10.45-11.00

 

11.00-12.30

Cont with PPT2.1

 

1.30-3.30

PPT W2.2 Screening and assessment

Facilitated class discussion:

Context of Assessments

Why do we assess-function ,purpose, who are the stakeholders, L&E

Watch Consent to share video with Sarah

Watch  screening tool video with Ben

 

 

 

 

Week 3

9.30-10.30

Recap last week

Facilitated conversation Communication skills

Active listening: what is it

Benefits/rules

 

There will be a 5 min mini role play session based on each of component of the rules speed dating style

Students will keep track of time- each will have 2 min per topic before swapping.

Teacher will bring them back to class after 5 min. to discuss

 

1.                   Active listening /focus on client- discuss Vaccination

Back to class to discuss how that worked/didn’t work

 

2.                   Eye contact- discuss diversity in the work place

Backto class to discuss experience

 

3.                   Block all other thoughts- Dislike of food choices

Back to class discussion

 

4.                   Stop talking

5.                   Listen to main points

Discuss as a class; How can we do these better?

 

6.                   Practice staying detached while discussing– all women are irrational, Emotion rather than logic

Back to class discuss

 

      7.Ask better Q’s

      8.Don’t interrupt

Discuss as a class; How can we do these better?

 

Open ended Q’s video

 

Non verbal/Listening skills

 

 

10.45-12.30

Continue with active listening skills/ role plays

 

1.30-3.30

Intro. To Ben

Discuss Bens requirements

Difference between Intake and self

completion screening tool

 

Watch Client confidentiality video with  Ben

Discuss while filling in consent tool

 

Discuss referral tool

 

 

Week 4

9.30-1030

Risk Assessment narrated PPT

Discuss risk

Look at various docs inc risk embedded

in  Comprehensive ass. Doc

 

Discuss assoc. risks for Ben

 

10.45-12.30

Break into discussion group

Utilise a particular photo to scrutinise

risk and come up with management plan

 

1,30-3.30

How would we respond to this intoxicated complex care client?

Communication skills?

Which tools would we need?

Lets unpack Intake  tool, Risk assessment template and referral

 

Small group work on Allied health care

orgs suitable for someone with Bens Issues

 

 

Week 5

9.30-10.30

PPT W4 Case Notes

Look at exemplars

 

10.30-10.45

Break

 

10.45-12.00

Instructional PPT utilising ‘Ben’ case study and discussion

 

12.00-12.30

Discuss various options for AOD

specific work with Ben

 

 

12.30-1.30

LUNCH

 

1.30-2.30

Ben Role Play

Using Intake form

 

2.30-3.30

 Discuss role plays and options

for working with client utilising

other OM and allied health

 

 

Share information in class and collate on whiteboard.

Pin to discussion board for future reference.

 

Week 6

 

9.30-10.30

 

 

Narrated PPT: MSE

 

 

10.45-12.30

Class discussion on MSE and how to best utilise

 

Small group work on filling out MSE for Case study ‘Ben’

OM strength/goal making

Discuss in relation to Ben client issues, which goals/strategies may client want/not want at this particular time in his life. Don’t forget to ask permission

What strategies might we incorporate into intervention?

 

 

 

1,30-2.30

Collaboration & Referral within a strengths based framework

When to refer & Collaborate

Seek feedback from client & stakeholders about assessment & referral processes (how to, when, why) 

What is consent/DOC? How do we elicit this from client

Look at various compliance docs around consent

Instructional Video- strength based intervention

 

2.30-3.30

Narrated PPT Dysfunctional coping strategies ;gambling, NSSI etc

 

Class discussion on clients current issues- which goals did we come up with?

Small group work

Each group research 5 organisations which would work with BEN’s specific issues

 

3.00-3.30

Which referral processes   might we incorporate

Week7

9.30-10.30

Suicide /NSSI

 

Suicide fundamentals

 

10.30-10.45

Break

10.45-12.30

Suicide /Risk

12.30-1.30

LUNCH

1.30-2.30

PPT7.3

Safety Planning

2.30-3.30

Case study Lisa

Look at Lisa AT2

 

Small group work

Using the Case Pack discuss

clients issues and use pattern

and how best to provide

intervention using Risk/safety docs

Week 8

 

9.30-10.30

 

Narrated PPT 8.1 ; Adolescent brain

Discuss various compliance

template options for youth

specific work

Look at YSAS youth tool

 

10.45-12.30

PPT 8.2 Complex care

Discuss adolescent issues with

research into specialist

adolescent services in allied

health

 

 

 

12.30-1.30

LUNCH

 

1.30-3.30

Lisa Role Play

Comprehensive Assessment in Role play

 

Discuss outcomes

Referrals

 

Complete peer review after role play

 

 

 

 

Week 9

 

 

 

9.30-10.30

Intro Akira

·         Look at all docs, look at complexities in relation to adolescent brain, LGBTQIA etc issues

 

10.30-10.45

·         Break

 

10.45-11.30

·         Class discussion on LGBTQ+ issues including party scene, DFV use of crystal etc

 

12.30-1.00

·         LUNCH

 

1.00-2.00

Narrated PPt Party drugs

 

Q’s from ppts

How can we incorporate what we learnt into Case work with client?

·          

 

2.00-3.00

Kanopy- My transgendered life

 

3.00-3.30

Discuss video- would we

change any of what we

discussed with AKIRA in light of

todays learning?

What referral pathways might we incorporate into his recovery plan?

 

 

Week 10

9.30-10.30

·         Homelessness- what is it/How

·         Implications of homelessness

·         Homeless/Mental Health

·         Predisposing issues

·         Barriers

 

 

10.30-10.45

Break

 

10.45-12.30

Class discussion on LGBTQ+ issues including party scene, DFV use of crystal etc

Group work

Research LGBTQI+ organisations specific to AKIRA’s needs

 

 

12.30-1.00

LUNCH

 

1.00-1.30

Role play AKIRA

Assessment tool

30 min each person

 

Peer review of each others clinical practice work in the last 10 min.

Written component to be

 

Discuss as class

 

 

 

 

Week 11

9.30-10.30

Telehealth

What is it/how does it function

21st Century working modality

Pros /cons

 

 

10.30-11.00

Break

 

11.00-11.30

Self evaluation

Why do this

What do we gain from such practice

 

11.30-12.00

Peer reviews

Why?

Look at difference between 2 practices

 

12.00-1.30

Lunch

 

1.30-3.30

AT 4 Ben II

Unpack assessment task requirements

Discuss various separate issues we have with client

Inherent difficulties of working with this model of care

 

 

 

 

 

Week 12

9.30-10.30

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

De escalation techniques online

 

PPT

Risk assessments performed via telehealth

What does working in the 21st century entail?

 

10.30-11.00

Break

 

11.00-11.30

Risk assessments performed via telehealth

What does working in the 21st century entail?    

 

11.30-12.00

 

 

12.00-1.30

LUNCH

 

1.30-3.30

Role Play Ben2

 

Week 13

 

 

9.30-3.30

Small group work on AT 5

 

Week 14/15

YMHFA

 


Learning Resources

Prescribed Texts


References


Other Resources

The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:
The learning Lab
www.rmit.edu.au/students/study-support/learning-lab
The Study Support Hub
https://www.rmit.edu.au/students/study-support/study-support-hub
English for uni workshops
https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops


Overview of Assessment


Assessment 1: Quiz

Assessment 2: Written - Case study. There are 2 parts to this task

Assessment 3: Written - Completion of screening and assessment tools. There are 4 parts to this task.

Assessment 4: Written - Determining treatment and completing referral. There are 4 parts to this task.

Assessment 5: Written - Case study. There are 4 parts to this task

Assessment 6: Written - Case study. There are 4 parts to this task

Assessment 7: Written - Drug classification and responding to suicidal ideation. There are 2 parts to this task.



Assessment Tasks

Assessment 1: Quiz

Assessment 2: Written - Case study. There are 2 parts to this task

Assessment 3: Written - Completion of screening and assessment tools. There are 4 parts to this task.

Assessment 4: Written - Determining treatment and completing referral. There are 4 parts to this task.

Assessment 5: Written - Case study. There are 4 parts to this task

Assessment 6: Written - Case study. There are 4 parts to this task

Assessment 7: Written - Drug classification and responding to suicidal ideation. There are 2 parts to this task.

All role plays require completion of screening and assessment tools.


Assessment Matrix

 A marking rubric for each assessment task is located on Canvas

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students

Course Overview: Access Course Overview