Course Title: Provide person-centred services to people with disability with complex needs

Part A: Course Overview

Program: C4365 Certificate IV in Disability

Course Title: Provide person-centred services to people with disability with complex needs

Portfolio: DSC Portfolio Office

Nominal Hours: 90

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Important Information:

 This course is delivered and assessed in a cluster with Work with people with mental health issues (CHCMHS001) and Recognise healthy body systems (HLTAAP001).


Terms

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

HWSS6117C

City Campus

TAFE

365T Global, Urban and Social Studies

Face-to-Face

Term1 2016,
Term2 2016,
Term2 2017

Course Contact: Renee Costa

Course Contact Phone: +61 3 9925 0886

Course Contact Email: renee.costa@rmit.edu.au



Course Description

This course describes the skills and knowledge required to provide person-centred services to people with disability with complex or special support needs under the supervision of a relevant professional

This course applies to workers in varied disability contexts. Work performed requires a range of well developed, person-centred skills where some discretion and judgement is required and workers will take responsibility for their own outputs.

This course is delivered and assessment with:

HLTAAP001 - Recognise healthy body systems

CHCMHS001 – Work with people with mental health

Pre-requisite Courses and Assumed Knowledge and Capabilities

None



National Competency Codes and Titles

National Element Code & Title:

CHCDIS010 Provide person-centred services to people with disability with complex needs

Elements:

  1. Evaluate and prioritise the needs of a person with complex support issues
  2. 1.1 Identify and prioritise the needs of the person, taking into account the possibility of co-existing issues

    1.2 Identify specific problems, issues and challenges for the person in line with job role and organisation procedures

    1.3 Analyse and interpret data, with assistance from health professionals and other relevant personnel

    1.4 Recognise the impact of complex support issues on the persons family

    1.5 Establish priorities for support with the person and/or family and/or carer and/or relevant other

2. Develop an individualised plan to achieve maximum quality of life

2.1 Utilise best practice guidelines when developing strategies to address complex and/or special needs

2.2 Liaise with relevant experts and/or health professionals when developing individualised plans

2.3 Negotiate and establish goals with the person and/or family and/or carer and/or relevant other

2.4 Access and negotiate resources in order to deliver identified services

2.5 Access community support agencies to facilitate the achievement of established goals

3. Coordinate the delivery of the individualised plan

3.1 Ensure services and support activities are undertaken by appropriately skilled workers

3.2 Recognise when a service and/or support worker is no longer able to provide the level of service required

3.3 Support all stakeholder involved in the service provision to understand the individualised plan and their roles and responsibilities within that plan

4. Coordinate the monitoring, evaluation and review of the individualised plan

4.1 Seek feedback from all stakeholder when evaluating effectiveness of the individualised plan and re-prioritising support needs

4.2 Seek feedback from the person and/or carer and/or relevant other when evaluating effectiveness of the individualised plan

4.3 Seek advice and assistance when the person s goals and needs are not being achieved

4.4 Make necessary revisions to the individualised plan in line with role, organisation and/or program guidelines and in consultation with the person and/or family and/or carer and/or relevant other


Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Overview of Assessment

This course is assessed with the courses CHCMHS001 Work with people with mental health issues and HLTAAP001 Recognise healthy body systems.   The assessment tasks are as follows:    Task 1: Plan and prepare for support – case scenarios     Task 2: Review individualised plans - practical task    Task 3: Knowledge Quiz