Course Title: Provide individualised support

Part B: Course Detail

Teaching Period: VE 2021

Class Number: 2968

Class Section: POS1

For flexible terms and optional semesters, a Part B course guide may have been published for the entire teaching period, or for the specific class number in which you are enrolled. If there is no Part B course guide published for your specific class number, please refer to the guide for the teaching period in which you are enrolled. Enrolment Online is the definitive source for details regarding your class enrolment.

Course Code: HWSS6075C

Course Title: Provide individualised support

Important Information:

This course is delivered and assessed in a cluster with Facilitate the empowerment of people with disability (CHCDIS007). 

This course is delivered across two program areas in the school of Vocational Education - Design and Social Context. You will be assigned to either the Social Care or the FSSI program delivery

School: 375T Vocational Design and Social Context

Campus: City Campus

Program: C4365 - Certificate IV in Disability

Course Contact: Gwen Cawsey

Course Contact Phone: +61 3 9925 4581

Course Contact Email: gwen.cawsey@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

In this course you will acquire the skills and knowledge required to organise, provide and monitor support services within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the individual accessing the service and may have many different names in different organisations.
This course applies to workers who provide support under direct or indirect supervision in any community services or health context.
This course is delivered and assessed with:
CHCDIS007 - Facilitate the empowerment of people with disability


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCCCS015 Provide individualised support

Element:

1. Determine support needs

Performance Criteria:

1.1 Interpret and clarify own role in implementing individualised plan and seek appropriate support for aspects outside scope of own knowledge, skills or job role

1.2 Confirm individualised plan details with the person and with family and carers when appropriate

1.3 Ensure the person is aware of their rights and complaints procedures

1.4 Work with the person to identify actions and activities that support the individualised plan and promote the person’s independence and rights to make informed decision-making

1.5 Prepare for support activities according to the person’s individualised plan, preferences and organisation policies, protocols and procedures

Element:

2. Provide support services

Performance Criteria:

2.1 Conduct exchanges with the person in a manner that develops and maintains trust

2.2 Provide support according to the individualised plan, the person’s preferences and strengths, and organisation policies, protocols and procedures

2.3 Assemble equipment as and when required according to established procedures and the individualised plan

2.4 Respect and include the family and/or carer as part of the support team

2.5 Provide support according to duty of care and dignity of risk requirements

2.6 Provide assistance to maintain a safe and healthy environment

2.7 Provide assistance to maintain a clean and comfortable environment

2.8 Respect individual differences to ensure maximum dignity and privacy when providing support

Element:

3. Monitor support activities

Performance Criteria:

3.1 Monitor own work to ensure the required standard of support is maintained

3.2 Involve the person in discussions about how support services are meeting their needs and any requirement for change

3.3 Identify aspects of the individualised plan that might need review and discuss with supervisor

3.4 Participate in discussion with the person and supervisor in a manner that supports the person’s self determination

Element:

4. Complete reporting and documentation

Performance Criteria:

4.1 Maintain confidentiality and privacy of the person in all dealings within organisation policy and protocols

4.2 Comply with the organisation’s informal and formal reporting requirements, including reporting observations to supervisor

4.3 Identify and respond to situations of potential or actual risk within scope of own role and report to supervisor as required

4.4 Identify and report signs of additional or unmet needs of the person and refer in accordance with organisation and confidentiality requirements

4.5 Complete and maintain documentation according to organisation policy and protocols

4.6 Store information according to organisation policy and protocols

Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. 


Details of Learning Activities

  • The workshop themes link units and ideas, strategies and current beliefs, values and philosophies about disability and community sector work. 
  • The schedule above is planned to address those themes but we will be seeking to include guest presenters and other options to enrich your learning throughout the program.
  • Guest presenters will be scheduled as they are available and this may mean changes to the topics in workshops


Teaching Schedule

Session 1:

  • Defining DIsability
  • History of Disability
  • Language of Disability
  • Human Rights and Legislation

Session 2

  • Social Model vs  Medical Model of disability
  • Social Constructs of Disability

Session 3

  • Review of social model
  • Social Role Valorisation
  • Empowerment
  • Types of disabilities

Session 4

  • Legislation of DIsability
  • NDIS 
  • Person centred Practice
  • Maslow’s Hierarchy of need

Session 5 

  • Individualised Support
  • individualized Support Plans
  • Client Rights
  • Support Services

Session 6

  • Monitoring Support Activities
  • Monitoring Yourself
  • Receiving Feedback

Session 7

  • The Importance of Documentation
  • Required Documentation
  • Handover
  • Situations of Risk




Learning Resources

Prescribed Texts


References


Other Resources

The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:
The learning Lab
www.rmit.edu.au/students/study-support/learning-lab
The Study Support Hub
https://www.rmit.edu.au/students/study-support/study-support-hub
English for uni workshops
https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops


Overview of Assessment

This course is assessed with the course CHCDIS007 Facilitate the empowerment of people with disability.

The assessment tasks are as follows: 

Task 1: Case Study - Empowering and supporting a client

Task 2: Portfolio of evidence - Empowering and providing individualised support to clients 

Task 3: Direct observation- Providing support to clients

Task 4: Cluster quiz  


Assessment Tasks

This course is assessed with the course CHCDIS007 Facilitate the empowerment of people with disability.

The assessment tasks are as follows: 

Task 1: Case Study - Empowering and supporting a client

Task 2: Portfolio of evidence - Empowering and providing individualised support to clients 

Task 3: Direct observation- Providing support to clients

Task 4: Cluster quiz  

Assessment Tasks

Students enrolled in Vocational Education and Training qualifications are assessed for Competency. To be assessed as Competent means you have consistently demonstrated the required knowledge and skills to a standard expected in the workplace. To be assessed as Competent in this course, you will need to complete each assessment task to a satisfactory standard. You will receive feedback from the teacher at the conclusion of each assessment task.
You should refer to the assessment brief which is available through Canvas for a full assessment criterion.

Results that apply to courses that are delivered and assessed in accordance with competency-based assessments are:
CA - Competency Achieved
NYC - Not Yet Competent
DNS - Did not submit for assessment 

Task 1

This task assesses your knowledge of core facts, concepts and broad principles that guide your work in providing individualised support and empowering people with disabilities. This knowledge assessment is an individual assessment task that must be completed with minimal support from your teacher/assessors. You are required to write short-answers in the space provided to every part of ALL eighteen (18) questions given below. Your answers provide your assessor with evidence of your understanding of the key knowledge that will guide your practice as a disability support worker.

Task 2

You are to research, access and document the current policies and procedures in your disabilities workplace in a written report. You must include a response for each report section and refer to the marking criteria. You will research and identify the current organisational policies and procedures relevant to determine, provide and monitor support services to your participants with disability. 

This assessment task will focus on the skills and knowledge you need to develop, facilitate, and monitor the use of individualised plans and support services for participants with disability in the future. The individualised support report will document your understanding of your job role as well as the roles and responsibilities of different people and the communication between them, the relevant legal and ethical requirements, and reflect on your personal values.  


Task 3 

This assessment task will focus on the skills and knowledge you will need to respond to situations that relate to an emergency or are unplanned, that may highlight areas of the individualised plan of a person (client) with disability that need to be reviewed. You will respond to a series of questions related to best address concerns highlighted in the scenario assuming the role of a disability support worker to:

  • identify an actual or potential risk, 
  • research and document the relevant human rights breaches, 
  • interact with people with disability, their families/carer/relevant others and the person’s individualised plan, 
  • determine a support strategy to implement future changes in response to empower choice, and 
  • describe how related documentation will be completed and maintained. 


Task 4

This assessment task will focus on using individualised plans as the basis of support for three (3) individuals with a disability and assist them to reach their personal goals. It will allow you to demonstrate your ability to use individualised plans to provide and monitor support in a manner that fosters human rights and empowers the individual to reach their goals. You will demonstrate effective and person-centred communication strategies to involve the individual’s family, carers, and relevant others as part of the support team.  

 

The individualised plan must take into careful consideration ways to provide support activities that will: 

 

  • empower the participant to make their own choices and decisions, and 
  • demonstrate commitment to provide support that is person centred and dignified to foster the participant’s human rights. 

 

This assessment task is made up of two parts: 

 

Part 1 

Meet and complete case notes to provide a progress update of the support services and activities provided based on the individualised plan for support plans of 3 participants. 

Part 2  

Complete Third-Party Evidence Report by the workplace supervisor for at least two participant interactions 

Completed Assessor Observation Checklist. 

Evidence of communication/interactions recorded with the workplace supervisor (e.g.: discussions by email and/or meetings) 





Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These matrices are available through program administration

Other Information

Attendance
It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

Applying for an Extension
Extension of time for assessment tasks may be granted where circumstances beyond your control prevent submission by the published due date. Speak with your teacher or course coordinator regarding applying for an extension.

Applying for Special Consideration
If you are seeking an extension of more than seven calendar days (from the original due date) you must lodge an Application for Special Consideration form, preferably prior to, but no later than two working days after the official due date. Late applications will only be accepted in exceptional circumstances. For information about Special Consideration and how to apply, see:
http://www1.rmit.edu.au/students/specialconsideration

Academic Integrity

Academic integrity means honesty and responsibility in scholarship through respecting the work of others whilst having the freedom to build new insights, new knowledge and ideas. RMIT University upholds the values of academic integrity as fundamental to the scholarship undertaken by all members of its community. Whenever you refer to another person’s research or ideas (either by directly quoting or paraphrasing them) you must acknowledge your source
If you are even in doubt about how to properly cite a reference, consult your lecturer or the academic integrity website:http://www.rmit.edu.au/academicintegrity

Complaints Procedure:
RMIT University is committed to providing a harmonious study and work environment for all students and staff. The University recognises your right to raise concerns about academic, administrative or support services without recrimination and has policies and procedures to assist in the resolution of complaints.
Most issues are resolved at the local level and you are encouraged to take steps to resolve your issue locally. The student complaint procedure details steps to take if your problem is not resolved or you believe the response you received is unreasonable.
Student Complaints Policy: http://www1.rmit.edu.au/policies/studentcomplaintspolicy
Student complaints Procedure: http://www1.rmit.edu.au/browse;ID=i1lexipvjt22
Student Complaints Form: http://mams.rmit.edu.au/v4ujvmyojugxz.pdf

Course Overview: Access Course Overview