Course Title: Provide individualised support
Part B: Course Detail
Teaching Period: Term1 2022
Course Code: HWSS6075C
Course Title: Provide individualised support
Important Information:
This course is delivered and assessed in a cluster with Facilitate the empowerment of people with disability (CHCDIS007).
This course is delivered across two program areas in the school of Vocational Education - Design and Social Context. You will be assigned to either the Social Care or the FSSI program delivery
School: 535T Social Care and Health
Campus: City Campus
Program: C4365 - Certificate IV in Disability
Course Contact: Gwen Cawsey
Course Contact Phone: +61 3 9925 4581
Course Contact Email: gwen.cawsey@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 30
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
In this course you will acquire the skills and knowledge required to organise, provide and monitor support services within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the individual accessing the service and may have many different names in different organisations.
This course applies to workers who provide support under direct or indirect supervision in any community services or health context.
This course is delivered and assessed with:
CHCDIS007 - Facilitate the empowerment of people with disability
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCCCS015 Provide individualised support |
Element: |
1. Determine support needs |
Performance Criteria: |
1.1 Interpret and clarify own role in implementing individualised plan and seek appropriate support for aspects outside scope of own knowledge, skills or job role 1.2 Confirm individualised plan details with the person and with family and carers when appropriate 1.3 Ensure the person is aware of their rights and complaints procedures 1.4 Work with the person to identify actions and activities that support the individualised plan and promote the person’s independence and rights to make informed decision-making 1.5 Prepare for support activities according to the person’s individualised plan, preferences and organisation policies, protocols and procedures |
Element: |
2. Provide support services |
Performance Criteria: |
2.1 Conduct exchanges with the person in a manner that develops and maintains trust 2.2 Provide support according to the individualised plan, the person’s preferences and strengths, and organisation policies, protocols and procedures 2.3 Assemble equipment as and when required according to established procedures and the individualised plan 2.4 Respect and include the family and/or carer as part of the support team 2.5 Provide support according to duty of care and dignity of risk requirements 2.6 Provide assistance to maintain a safe and healthy environment 2.7 Provide assistance to maintain a clean and comfortable environment 2.8 Respect individual differences to ensure maximum dignity and privacy when providing support 2.9 Seek assistance when it is not possible to provide appropriate support |
Element: |
3. Monitor support activities |
Performance Criteria: |
3.1 Monitor own work to ensure the required standard of support is maintained 3.2 Involve the person in discussions about how support services are meeting their needs and any requirement for change 3.3 Identify aspects of the individualised plan that might need review and discuss with supervisor 3.4 Participate in discussion with the person and supervisor in a manner that supports the person’s self determination |
Element: |
4. Complete reporting and documentation |
Performance Criteria: |
4.1 Maintain confidentiality and privacy of the person in all dealings within organisation policy and protocols 4.2 Comply with the organisation’s informal and formal reporting requirements, including reporting observations to supervisor 4.3 Identify and respond to situations of potential or actual risk within scope of own role and report to supervisor as required 4.4 Identify and report signs of additional or unmet needs of the person and refer in accordance with organisation and confidentiality requirements 4.5 Complete and maintain documentation according to organisation policy and protocols 4.6 Store information according to organisation policy and protocols |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
The program schedule includes:
- Online self-paced learning resources
- Face-to-face classroom-based learning
- Workplace based learning and assessment
Teaching Schedule
|
Each person we support comes to us with individual needs as a result of the disability/ies they have. In this workshop we look at a range of conditions and how those conditions may impact on an individual across life areas. This includes identifying needs, strengths, challenges and solutions. Over the past thirty years the disability service sector has shifted from a pre- dominantly centre/facility-based focus to community based individual person centred planning. Empowerment, individualized services, community inclusion and participation are linked and considered today. Services, issues and solutions to support community inclusion and participation will feature in this workshop. Advocacy and self-advocacy are valuable tools in ensuring that the people we support take their place in their communities and society. |
Workshop flexibility
- The workshop themes link units and ideas, strategies and current beliefs, values and philosophies about disability and community sector work.
- The schedule above is planned to address those themes but we will amend to include materials and options that arise in the disability sector to enrich your learning throughout the program.
- Guest presenters may be scheduled if they are available and this may mean changes to the topics in workshops. Students will be informed as these opportunities are finalized.
- We welcome any suggestions or requests from students that would add to the content or experiences.
Learning Resources
Prescribed Texts
References
Other Resources
The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:
The learning Lab
www.rmit.edu.au/students/study-support/learning-lab
The Study Support Hub
https://www.rmit.edu.au/students/study-support/study-support-hub
English for uni workshops
https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops
Overview of Assessment
This course is assessed with the course CHCDIS007 Facilitate the empowerment of people with disability.
The assessment tasks are as follows:
Task 1: Case Study - Empowering and supporting a client
Task 2: Portfolio of evidence - Empowering and providing individualised support to clients
Task 3: Direct observation- Providing support to clients
Task 4: Cluster quiz
Assessment Tasks
Task 1: Case Study - Empowering and supporting a client
Task 2: Portfolio of evidence - Empowering and providing individualised support to clients
Task 3: Direct observation- Providing support to clients
Task 4: Cluster quiz
Assessment Matrix
The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency.
Course Overview: Access Course Overview