Course Title: Process and manage optical appliance orders

Part B: Course Detail

Teaching Period: VE 2018

Class Number: All

Class Section: All

For flexible terms and optional semesters, a Part B course guide may have been published for the entire teaching period, or for the specific class number in which you are enrolled. If there is no Part B course guide published for your specific class number, please refer to the guide for the teaching period in which you are enrolled. Enrolment Online is the definitive source for details regarding your class enrolment.

Course Code: OPSC5063C

Course Title: Process and manage optical appliance orders

School: 174T School of VE Engineering, Health & Science

Campus: City Campus

Program: C4375 - Certificate IV in Optical Dispensing

Course Contact: Jade Cusworth

Course Contact Phone: 03 9925 8382

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 150

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the skills and knowledge required to use specialised optical knowledge to place, check and service orders for spectacle frames and lenses.
This unit applies to optical dispensers who work according to prescriptions provided by optometrists or ophthalmologists.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

HLTOPD005 Process and manage optical appliance orders


1. Place optical appliance orders

Performance Criteria:

1.1 Interpret and transpose optical prescriptions

1.2 Identify and follow up on discrepancies

1.3 Complete ordering procedures using correct optical terminology and documentation

1.4 Respond to technical queries about optical appliance orders


2. Check optical appliance orders

Performance Criteria:

2.1 Verify details of order received against client record

2.2 Organise required equipment and materials

2.3 Check the spectacles on the focimeter to identify and verify powers, axes and centration

2.4 Determine any axis or centring error and apply Australian standards tolerances

2.5 Check lens surface for scratching and aberrations

2.6 Adjust frames to standard alignment and check for strain as appropriate

2.7 Clean spectacles using cleaning agents suited to the material

2.8 Fit appliances from checked orders to client


3. Service optical orders

Performance Criteria:

4.1 Clean equipment and attachments in accordance with manufacturer's recommendations and infection control procedures

4.2 Complete routine maintenance procedures on equipment in accordance with manufacturer's requirements

4.3 Store equipment and attachments in accordance with manufacturer's recommendations and organisation policies and procedures


4. Maintain equipment

Performance Criteria:

3.1 Identify maintenance and adjustment requirements for optical appliances

3.2 Make minor repairs and identify when work needs to be referred to specialist frame repairer

3.3 Make standard frame adjustments to optical appliances

3.4 Fit and edge lenses according to scope of own job role and organisation requirements

Learning Outcomes

See elements above

Details of Learning Activities

A combination of activities will support students learning in this course, such as:

• Face to face and or online lectures to cover theoretical and practical concepts for each topic in the course
• Students will learn to apply their skills and knowledge to work integrated learning (WIL), during simulations and classroom based learning
• Observations of performance in the workplace and industry placement or simulated environment will be a valuable part of your learning experience
• Tutorial activities (individually and in teams) to discuss, debate, critique and consolidate your ideas and extend your understanding around key concepts within specific topics
• Online discussion and activities support you to collaborate with other students in your course and debate and debate and discuss ideas
• Self directed study time to enhance and strengthen your knowledge and understanding of theoretical concepts
• To further facilitate learning, students are strongly encouraged to use a range of communication tools between themselves and their course instructor as well as between themselves and fellow students by using the online learning platform


Teaching Schedule


OP Trainee Groups

The program is delivered in five (5) block sessions as follows,

          Session 1: 5 days

          Session 2: 5 days

          Session 3: 5 days

          Session 4: 5 days

          Session 5: 5 days

Specsavers Groups

The program is delivered in five (5) block sessions as follows,

          6 month group                    12 month group

          Session 1: 2 days               Session 1: 2 days

          Session 2: 3 days               Session 2: 4 days

          Session 3: 4 days               Session 3: 3 days

          Session 4: 3 days               Session 4: 3 days

          Session 5: 4 days               Session 5: 4 days

Dates for the teaching sessions will vary for the individual  Program groups. These dates will be posted in Canvas.


Learning Resources

Prescribed Texts


Other Resources

  • System for Ophthalmic Dispensing by C Brooks & I Borish
    (Online resource available through Blackboard)

  • Essentials of Ophthalmic Lens Finishing by Clifford W. Brooks
    (Online resource available through Blackboard)
  • PowerPoint Summary

  • Additional learning materials available through CANVAS

  • RMIT Library (

Students should also make note of the Student Services and Study and Learning Centre that are available to all enrolled students (

Overview of Assessment

You must demonstrate Performance and Knowledge Evidence of the unit in order to be deemed competent. 
Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.
You may be assessed by: 
• Oral or written questioning 
• Oral presentations
• Assignments and projects 
• Direct observation of actual work practice 
• Presentation of a portfolio of evidence which may comprise documents, and/or photographs and/or video and/or audio files 
• Work-based activities 
• Third-party feedback from a work supervisor/employer
Primary assessment involves on-going practical and applied assessment in a clinical workplace or simulated environment such as a supervised student clinic or at a Work Integrated Learning (WIL) placement activity.

Please click the following link for further information 










Assessment Tasks

You will be required to complete a range of practical edging and fitting tasks, hand skills and repairs tasks and neutralisation tasks. These tasks are located in the Workplace Evidence Log.

1. Workplace Evidence log: a collection of evidence activities to prove competence, knowledge and skill in a variety of elements and performance criteria across a range of units.

2. Online quiz: this online assessment will prove competency in the essential knowledge required for this unit.

3. Case studies

Please note that you will need to demonstrate competency in all assessment tasks in order to achieve competency for this unit.

Due Dates

The due dates for assessments will vary for the individual Program groups. These dates will be posted in Canvas.



Assessment Matrix

Course Overview: Access Course Overview