Course Title: Profile the market

Part B: Course Detail

Teaching Period: Term2 2020

Course Code: MKTG7937C

Course Title: Profile the market

School: 650T Vocational Business Education

Campus: City Campus

Program: C4384 - Certificate IV in Marketing and Communication

Course Contact: Felicity Burns

Course Contact Phone: +61 3 9925 5486

Course Contact Email: felicity.burns@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Claire Gourlay

Claire.gourlay@rmit.edu.au

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the skills and knowledge required to profile a target market or market segments in accordance with a marketing plan and to develop market positioning strategies.

It applies to individuals working in a variety of marketing communications occupational roles who have responsibility for a range of tasks involving analysis and planning.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBMKG401 Profile the market

Element:

1. Segment market

Performance Criteria:

1.1 Identify criteria for use in segmenting market in accordance with marketing plan

1.2 Identify and access sources of information for segmenting and profiling markets in accordance with marketing plan

1.3 Segment market in accordance with identified criteria

1.4 Review market segments for their usefulness in terms of factors such as their size, potential, distinctive needs, easy identification of members or distinctive media use patterns

1.5 Select market segments to meet marketing objectives, and choose and apply new segmentation criteria if required

Element:

2. Identify target market

Performance Criteria:

2.1 Evaluate approaches to determining and describing total market for a product or service

2.2 Define target market in terms of consumers to be included as prospective users of a product or service, and selected market segments

2.3 Use segment descriptors to describe target market

2.4 Identify available strategic marketing options and select targeting strategies that best meet requirements of the marketing plan

Element:

3. Profile target audience

Performance Criteria:

3.1 Describe total market and selected market segments using a consumer profile

3.2 Identify consumer characteristics in standard statistical terms and/or descriptive terms used in media selection in consumer profile

3.3 Use demographic and/or psychographic descriptions in consumer profile in accordance with requirements of the marketing plan

3.4 Describe consumer attitudes to products or services being offered

3.5 Ensure profile meets organisational requirements of language, format, content and level of detail

Element:

4. Develop positioning strategy

Performance Criteria:

4.1 Identify available positioning strategies and choose a strategy to meet marketing requirements and consumer profile

4.2 Write a positioning implementation plan containing several options, in accordance with organisational requirements

4.3 Submit plan to supervisor within specified timelines and make appropriate adjustments based on feedback


Learning Outcomes


This course is structured to provide students with the optimum learning experience in order to demonstrate the skills and knowledge required to profile a target market or market segments in accordance with a marketing plan and to develop market positioning strategies.


Details of Learning Activities

A range of in class activities, case studies and independent research are included as the learning activities for this course. We expect you to participate and contribute in all scheduled learning activities.


Teaching Schedule

This is a co delivered and co assessed course Analyse Consumer Behaviour MKTG7976C and Profile the Market MKTG7937C.

Course Schedule: Analyse Consumer Behaviour and Profile the Market, 

Week commencing

Topic

Assessment

Week 1

Introduction to the course

 

 

Week 2

What is consumer behaviour? Needs and motivations. Why does it matter?

 

Week 3

Industry understanding and knowledge  Library presentation Database introduction, (using databases and ABS),

 

Week 4

Industry understanding cont'd, Elements of marketing plan and legislation and ethics

 

Week 5

Market segmentation - Introduction

 

Week 6

In class assessment. 

  Assessment 1: Individual assessment  Due: in class

Week 7

Market Segmentation and Target market. Decision making 

Brief Assessment 2

Week 8

Positioning strategy. Developing a consumer profile.

 

Mid semester break

Week 9 Positioning strategy cont'd Individual factors that influence consumer behaviour. ' Self-concept and personality 

Assessment 2:

Due: 11:59PM Sunday  (online submission) 

Week 10 Individual factors that influence consumer behaviour. attitude and change 

 

Week 11

Current marketing including focus of appeal and consumer interest - In store shopper behaviour 

Brief Assessment 3

Week 12

Pit stop presentations

Continue - Sociological issues in consumer behaviour and decision making – reference groups, age and gender and lifestyle  continued

Pitstop 1 : Feedback presentations and discussion on observations.

Week 13

Consumer response to current marketing communications - Consumer behaviour on digital platforms  

 

Week 14

Consumer decision making and engagement journey, best practice and recommendations. Review consumer behaviour on digital platforms

 

Week 15

Review consumer behaviour on digital platforms and Assessment 3 workshop

Assessment 3:

Due: 11:59PM Sunday  (online submission) 

Week 16

Assessment feedback and re submissions advice

 

 

Week 17

Re submissions week

 


Learning Resources

Prescribed Texts


References


Other Resources

A range of resources will be provided to you throughout the semester.


Overview of Assessment

Assessment Methods

Assessment methods have been designed to measure achievement of the requirements in a flexible manner over a range of assessment tasks, for example:

  • direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
  • review of final printed documents
  • demonstration of techniques
  • observation of presentations
  • oral or written questioning to assess knowledge of software applications

You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met.

Performance Evidence

You must demonstrate evidence of the ability to:

  • develop a market positioning strategy that documents market segmentation, consumer profiling, targeting and strategies relevant to a product or service being offered to the marketplace.

Knowledge Evidence

To complete the unit requirements safely and effectively, you must:

  • identify relevant information relating to the Australian Marketing Institute Code of Professional Conduct
  • outline requirements of legislation affecting marketing roles
  • explain data collection and analysis techniques
  • outline relevant industry knowledge including:
    - components of marketing mix
    - elements of marketing planning
  • explain marketing communications concepts and processes
  • identify organisational structures, roles, responsibilities, business and marketing plans
  • demonstrate knowledge of relevant product and service standards and best practice models
  • outline relevant statistical terms used by the Australian Bureau of Statistics.

Feedback

Feedback will be provided throughout the semester in class and/or online discussions. You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.
 


Assessment Tasks

This is a co delivered and co assessed course Analyse Consumer Behaviour MKTG7976C and Profile the Market MKTG7937C.

 Assessment 1  Industry and Product knowledge quiz

Due date in class Week 6, you will have 2 hours to complete this assessment

You will be required to answer questions regarding an industry nominated on the day of the test. Students will choose 1 of 3 possible industries.

The questions asked will be about describing the industry performance, major players, legal and ethical issues using a variety of sources of information.    This is an in class assessments, if do not pass or for whatever reason do not sit this test on the day will be required to sit it in week 16.      Assessment 2 Positioning strategy report   Due midnight Sunday Week 9   This is an individual assessment and you must submit it on or before due date.    In this assessment you will be developing a market positioning strategy for a product that is currently in the marketplace. To do this you will need to research your chosen organisation, their consumers and the industry. This will be based on a nominated category.

This a professional Report and should include relevant formatting including:

  • Title Page, Table of contents, appropriate referencing throughout text
  Assessment 3 Consumer behaviour report   Week 15 Sunday midnight (includes a pitstop in Week 12)   In this report you will be analysing consumer behaviour, based on a chosen retailer. You will review their current marketing strategies, with attention to social media and recommend changes based on consumer behaviour.

Choose a retailer from the nominated list

This a professional Report and should include relevant formatting including:

  • Title Page, Table of contents, appropriate referencing throughout text

Pitstop presentation in Week 12 based on your research and observations. This forms part of the assessment for this task.

       


Assessment Matrix

The assessment matrix that maps all the assessment is available on CANVAS.   Submission Requirements   You should:

  • Ensure that you submit assessments on or before the due date.  
  • Always retain a copy of your assessment tasks. (hard copy and soft copy)
  • When you submit work for assessment at RMIT University you need to use the Assessment task document that includes a declaration and statement of authorship.
  • Each page of your assessment should include footer with your name, student number, the title of the assessment, unit code and title and page numbers. 

Other Information

Late Submission Procedures  

You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates. 

If you are prevented from submitting an assessment item on time, by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.

 

More Information:  https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/extensions-of-time-for-submission-of-assessable-work

 

Where an extension of greater than seven days is needed, you must apply for Special Consideration.  Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.

 

More Information: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/special-consideration

 

Resubmissions: 

If you are found to be unsuccessful in a particular Course Assessment Task (or you do not submit/attend) you will be allowed one resubmission.  Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission.  

 

If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.

 

 

Adjustments to Assessment  

In certain circumstances students may be eligible for an assessment adjustment. For more information about the circumstances under which the assessment arrangements might be granted please access the following website: 

https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/adjustments-to-assessment

 

Marking Guide (Competency): 

Feedback on your assignment and your results will be released via the rubric on Canvas. Assessment tasks will receive the following outcomes:

Satisfactory

Not Satisfactory

DNS (Did not Submit)

There are 3 assessments for this course, students must be deemed satisfactory i n all 3 assessments to be competent in this course.

Course grades will be given as:

CA (Competency Achieved)

NYC (Not Yet Competent)

DNS (Did not submit)

 

You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying. 

You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.  

Further information regarding the application of the grading criteria will be provided by your teacher.

Course Overview: Access Course Overview