Course Title: Support small scale ICT projects
Part B: Course Detail
Teaching Period: Term2 2021
Course Code: BUSM7976C
Course Title: Support small scale ICT projects
School: 174T School of VE Engineering, Health & Science
Campus: City Campus
Program: C4401 - Certificate IV in Information Technology Networking
Course Contact: Program Manager
Course Contact Phone: +61 3 9925 4468
Course Contact Email: vehs@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 60
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
There are no pre-requisites for this course.
Course Description
This unit describes the performance outcomes, skills and knowledge required to support the management of low risk, straightforward information technology (IT) projects within an organisation as prescribed in the ICT Information and Communications Technology Training Package Version 1.0.
This unit applies to information and communications technology (ICT) practitioners who need to support the initiation, implementation and completion of small-scale IT projects. The projects can range across a wide range of ICT related financial, management and business areas. The provision of support within these projects is a key component of ICT environments.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
ICTPMG401 Support small scale ICT projects |
Element: |
1. Support project commencement |
Performance Criteria: |
1.1 Confirm business opportunity to ensure the project objectives are understood 1.2 Identify stakeholders and gather requirements 1.3 Prepare a project charter or project proposal and obtain agreement from project sponsor |
Element: |
2. Support project plan development |
Performance Criteria: |
2.1 Break down the requirements to identify tasks and resources needed to complete the project plan 2.2 Compile a schedule of project tasks, including realistic timeframes and costs if required 2.3 Allocate task responsibilities to project team members 2.4 Agree on a process with the sponsor to manage risks or unexpected events that may arise and affect project objectives |
Element: |
3. Support project completion |
Performance Criteria: |
3.1 Work with project team to ensure project activities meet timeframe, scope, cost and quality expectations 3.2 Monitor and control project risks and issues according to the agreed process 3.3 Verify that project deliverables meet project expectations and sign off as complete 3.4 Train users, if applicable |
Element: |
4. Support project closure |
Performance Criteria: |
4.1 Prepare ICT support or maintenance documents if applicable 4.2 Obtain final project sign-off from sponsor and key stakeholders 4.3 Document lessons learned and close the project |
Learning Outcomes
Activities in this course aim to develop your communication skills in negotiating with clients and stakeholders and to introduce you to project management skills and tasks. You will work as part of a team to ascertain the needs and expectations of a client in developing a project. In designing the project you will be required to identify the tasks and resources needed to complete the project and develop a project plan that will involve a costings plan and a project management tool – a Gantt chart. You will then implement this project plan to complete the project.
The Internet will be used as a learning tool and a resource for students to seek and locate relevant information.
Upon completion of this course you will be able to:
- Identify stakeholders within an organisation
- Scope the task
- Set project objectives
- Provide cost estimates
- Develop a budget within a task prescription
- Understand milestones and predecessors
- Undertake resource management
- Develop a schedule or timeline
- Develop a work breakdown structure (WBS)
- Develop a simple Gantt chart
- Relate work in this course to the work in other courses within the cluster.
Details of Learning Activities
In this unit you will learn the basics of Project Management (PM) and understand how to apply the skills to support small-scale ICT Projects.
We will begin with an understanding of what a project is, moving on to basic project management concepts and terms, and through each of the PM process groups, while focusing on key knowledge areas that are useful in supporting small ICT projects.
Through a blend of classroom teaching, assignments, knowledge quizzes and practical assessments, students will demonstrate the ability to apply project skills to most small sized ICT projects.
Teaching Schedule
| Week | Beginning | Ending | Topics | |
| Monday | Sunday | |||
| Term 2 | 1 | 05-07-21 | 11-07-21 | Basic project management concepts and terms |
| 2 | 12-07-21 | 18-07-21 | Project Organisations, Teams and Communication | |
| 3 | 19-07-21 | 25-07-21 | Project Charter | |
| 4 | 26-07-21 | 01-08-21 | Project Lifecycle, Project Management Methods and Tools | |
| 5 | 02-08-21 | 08-08-21 | Identifying Stakeholders and their requirements | |
| 6 | 09-08-21 | 15-08-21 | Scoping the project | |
| 7 | 16-08-21 | 22-08-21 | Scheduling the Project: Understanding WBS | |
| 8 | 23-08-21 | 29-08-21 | Managing Project Schedule: Creating a GANTT Chart | |
| Mid-semester Break | 30-08-21 | 05-09-21 | ||
| 9 | 06-09-21 | 12-09-21 | Risk Management | |
| 10 | 13-09-21 | 19-09-21 | Practical Assessment Week (Part 1) | |
| 11 | 20-09-21 | 26-09-21 | Practical Assessment Week (Part 2) | |
| 12 | 27-09-21 | 03-10-21 | Managing the Project | |
| 13 | 04-10-21 | 10-10-21 | Assessment 2 - Stage 2 | |
| 14 | 11-10-21 | 17-10-21 | Closing the Project | |
| 15 | 18-10-21 | 24-10-21 | Assessment 2 - Stage 4 (Final Stage) | |
| 16 | 25-10-21 | 31-10-21 | Guidance with Assessments | |
| 17 | 01-11-21 | 07-11-21 | Finalise Assessment Tasks | |
| 18 | 08-11-21 | 14-11-21 | Final Resubmissions (if any) |
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
Students must pass each of the following assessment tasks to demonstrate competent.
Assessment | |
Assessment 1 |
Online Knowledge Assessment |
Assessment 2 |
Project Work |
Assessment 3 |
Practical |
These tasks assesses the following Course Learning Outcomes (CLOs):
Assessment Mapping Matrix
|
Element/ Performance Criteria Covered |
Assessment 1 |
Assessment 2 |
Assessment 3 |
1.1 |
x |
x |
x |
1.2 |
x |
x |
x |
1.3 |
x |
x |
x |
2.1 |
x |
x |
x |
2.2 |
x |
x |
x |
2.3 |
x |
x |
x |
2.4 |
x |
x |
|
3.1 |
x |
x |
|
3.2 |
x |
x |
|
3.3 |
x |
x |
|
3.4 |
|
x |
|
4.1 |
|
x |
|
4.2 |
x |
x |
|
4.3 |
x |
x |
To be deemed competent you must demonstrate an understanding of all aspects required of the competency. Assessment methods have been designed to measure your achievement of each competency in a flexible manner over multiple tasks.
Assessment Tasks
To pass the course you need to be assessed as "satisfactory" in the following assessments:
- Online Knowledge Assessment
- Online Quiz 1 - Pre-assessment quiz
- Knowledge Assessment Task - Mixed Question Types
- Project Work - RMIT Medical Clinic
- Scoping Document
- Planning
- Budgeting and Requisitions
- Final Tender
- Practical Assessment
- Project Charter
- Work Break Down Structure in MS-Excel
Assessment Matrix
Performance Evidence | |||
|
Assessment Task 1: Online Quizzes |
Assessment Task 2: Integrated Project |
Assessment Task 3: Practical Assessment |
Develop a project plan appropriate to the project objectives and the project proposal |
Stage 1 – Task 1, Stage 2 – Task 3 |
Task 1 |
|
Support the initiation, control and completion of a simple small-scale information and communications technology (ICT) project |
Stage 3 – Task 1,2,3 |
Task 1,2 |
|
|
Identify and apply requirements and expectations of a project according to the project plan.
|
Quiz 1 –Q1,Q2 |
Stage 2 – Task 1,4 |
Task 1,2,3 |
|
Knowledge Evidence | |||
|
|
Assessment Task 1: Online Quizzes |
Assessment Task 2: Integrated Project |
Assessment Task 3: Practical Assessment |
Identify the different project-management and planning methods and tools |
Quiz 1 - Q12,Q13 |
Stage 1 – Task 1, Task 2 |
|
Explain the characteristics of technical teams |
Quiz 1 - Q14 |
Stage 1 – Task 2 |
|
Describe the different methods of communication and communication styles, including interviewing techniques |
Quiz 1-Q15,Q16,Q17 |
|
|
Explain the organisational values, policies and processes that may be relevant to the project |
Quiz 1-Q18,Q19,Q20 |
|
|
|
Describe the risks associated with small scale projects including:
|
Quiz 2- Q1,Q2,Q3,Q4,Q6,Q8 |
Stage 2 – Task 1-4 |
Task 1-2 |
Course Overview: Access Course Overview