Course Title: Implement and troubleshoot enterprise routers and switches
Part B: Course Detail
Teaching Period: Term1 2022
Course Code: ISYS7595C
Course Title: Implement and troubleshoot enterprise routers and switches
School: 520T Future Technologies
Campus: City Campus
Program: C4410 - Certificate IV in Information Technology
Course Contact: Luke Eberbach
Course Contact Phone: +61 3 9925 4381
Course Contact Email: Luke.Eberbach@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 100
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
In this course you will gain the skills and knowledge required to determine customer needs, use information communication technologies (ICT) to meet network requirements, rectify equipment errors and create appropriate workplace documentation.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
ICTTEN419 Implement and troubleshoot enterprise routers and switches |
Element: |
1 Prepare for implementation of network routers and switches |
Performance Criteria: |
1.1 Prepare for given job according to work health and safety (WHS) and environmental requirements with appropriate personnel 1.2 Identify safety hazards and implement risk control measures in consultation with appropriate personnel 1.3 Determine nature and scope of network routers, network switches and network resources from job briefs or appropriate personnel 1.4 Select and obtain network services and network application requirements according to enterprise procedures 1.5 Obtain identified operating instructions, manuals, hardware and software testing methodologies 1.6 Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite |
Element: |
2 Implement network switches and routers |
Performance Criteria: |
2.1 Configure routers and switches according to manufacturer's specifications and enterprise procedures 2.2 Determine network addressing scheme for network connectivity, and verify using calculations 2.2 Determine network addressing scheme for network connectivity, and verify using calculations 2.3 Activate, and verify wide area network (WAN) links provide network connectivity 2.4 Enable network services and network applications to the network to complete network connectivity process 2.5 Set up traffic access and filtering according to enterprise procedures |
Element: |
3 Troubleshoot network switches and routers |
Performance Criteria: |
3.1 Monitor network performance and isolate faults using diagnostic and analysis tools 3.2 Troubleshoot network and internet connectivity according to manufacturer's specifications and enterprise procedures |
Element: |
4 Document configuration and troubleshooting records |
Performance Criteria: |
4.1 Restore work-site to safe condition according to established safety procedures 4.2 Record and store essential implementation information according to enterprise procedures 4.3 Notify appropriate personnel of completion of the task according to enterprise procedures |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
During the semester you will do activities that allow you to satisfactorily achieve competency in the course requirements.
The instructions and resources for these activities will be available on Canvas
These activities include:
*lab activities using a software package called Packet Tracer
*lab activities using Cisco hardware
*weekly Lectorials
*some online quizzes
*study using a list of Reading resources including internet references and You Tube links
Teaching Schedule
Class Schedule
Week |
Topics & Activities |
Assessment |
||
1,2 |
Logical and Physical Topologies VLANs OSI and TCP_IP Models |
Induction Survey Start work on AT2 Product |
||
3 |
IVR, InterVLAN Routing Router and Switch access and management (telnet, ssh) |
Start work on AT1 Practical Continue work on AT2 Product |
||
4 |
Switchport security, Selecting devices - switches |
Continue work on AT1 Practical Continue work on AT2 Product |
||
5 |
Network Applications - web, dhcp, dns, logging |
Continue work on AT1 Practical Continue work on AT2 Product |
||
6 |
WAN links, Dynamic Routing- especially OSPF, Default Routing |
Continue work on AT1 Practical Continue work on AT2 Product |
||
7 |
NAT, Selecting Devices - routers |
Continue work on AT1 Practical Continue work on AT2 Product |
||
8 |
Standard ACLs |
Continue work on AT1 Practical Continue work on AT2 Product |
||
9 |
Subnetting, VLSM |
Continue work on AT1 Practical Continue work on AT2 Product |
||
10 |
Troubleshooting |
Continue work on AT1 Practical Continue work on AT2 Product |
||
11 |
Record Management, backup network files |
Continue work on AT1 Practical Continue work on AT2 Product |
||
12 |
WHS, Other topics |
Continue work on AT1 Practical Continue work on AT2 Product |
||
13 |
Product assessment review |
Continue work on AT1 Practical Submit AT2 Product Assessment |
||
14 |
Practical assessment review |
Submit AT1 Practical Assessment |
||
15 |
Knowledge assessment review |
Submit AT3 Knowledge Assessment |
||
16 |
Finalize any remaining assessment work |
|||
17 |
Resubmission if available |
|||
18 |
Resubmission if available |
|||
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in class exercises, oral presentations and through the application of learned skills and insights to your written tasks. Full assessment briefs will be provided and can be found on CANVAS
Assessment Tasks
Assessment One: Practical Assessment
Assessment Two: Product Assessment
Assessment Three: Knowledge Assessment
Assessment Matrix
| Element | Practical Assessment | Product Assessment | Knowledge Assessment |
| 1. Prepare for implementation of network routers and switches | X | ||
2 Implement network switches and routers |
X | ||
| 3 Troubleshoot network switches and routers | X | X | |
| 4 Document configuration and troubleshooting records | X | X | |
Course Overview: Access Course Overview