Course Title: Work with diverse people
Part B: Course Detail
Teaching Period: Term2 2024
Course Code: EMPL7092C
Course Title: Work with diverse people
Important Information:
Please note that this course has compulsory in-person attendance requirements for some teaching and assesment activities.
School: 535T Social Care and Health
Campus: City Campus
Program: C4425 - Certificate IV in Mental Health Peer Work
Course Contact: Jennifer Furby
Course Contact Phone: 9925 8310
Course Contact Email: jennifer.furby@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 40
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.
This unit applies to all workers.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCDIV001 Work with diverse people |
|
Element: |
1. Reflect on own perspectives |
|
Performance Criteria: |
|
|
Element: |
2. Appreciate diversity and inclusivenes... |
|
Performance Criteria: |
2.1 Value and respect diversity and inclusiveness across all areas of work 2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness 2.3 Use work practices that make environments safe for all |
|
Element: |
3. Communicate with people from diverse ... |
|
Performance Criteria: |
3.1 Show respect for diversity in communication with all people 3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence 3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible 3.4 Seek assistance from interpreters or other persons according to communication needs |
|
Element: |
4. Promote understanding across diverse ... |
|
Performance Criteria: |
4.1 Identify issues that may cause communication misunderstandings or other difficulties 4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity 4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations 4.4 Address any difficulties with appropriate people and seek assistance when required |
Learning Outcomes
On successful completion of this course, you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
Classes where information is shared through talks and group discussions, and exercises are conducted to apply learning. Time in class, will also be spent working on applied assessment tasks.
Teaching Schedule
Teaching Schedule - Semester 2 2024
Week/Topic Assessment / Learning activities
| Week 1 |
Introduction to working with diverse people Assessment over
Preparation for Assessment Tasks 1 & 2: Client roleplays |
|
| Week 2 |
Review of Week 1
Practice for Assessment Tasks 1 & 2: Client roleplays |
|
| Week 3 |
Review of Week 2
Practice for Assessment Tasks 1 & 2: Client roleplays |
|
| Week 4 |
Review of Week 3
Practice for Assessment Tasks 1 & 2: Client roleplays |
Assessment Task 3: Scenario questions |
| Week 5 | Complete Assessment Tasks 1 & 2: Client roleplays in class |
Assessment Task 1: Client roleplay - Avery Assessment Task 2: Client roleplay - Johann and Adele |
| Week 6 | Unit catch up and review |
|
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
This unit is part of an integrated program. You must demonstrate critical aspects for assessment and evidence required to demonstrate competency in this unit.
Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks. You may be assessed by:
• Oral or written questioning
• Oral presentations
• Assignments and projects
• Direct observation of work practice
Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation.
Regular attendance is necessary.
You will be given two (2) attempts for each assessment to demonstrate the required knowledge and skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator.
If you have a long-term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the Program Co-ordinator or the Equitable Learning Services team if you would like to find out more.
Full assessment briefs will be provided and can be found on Canvas.
Assessment Tasks
Assessment 1: Role Play. You are required to demonstrate learning and skills interacting with a client to identify diverse needs
Assessment 2: Role Play. You are required to demonstrate learning and skills interacting with a client to identify diverse needs
Assessment 3: Scenario Questions. You will be provided with client scenario's where you will be required to provide responses to demonstrate knowledge and understanding of this unit.
Assessment Matrix
The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency.
The assessment matrix is in Canvas, at the end of each assessment task.
Other Information
Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students
Course Overview: Access Course Overview
Course Overview: Access Course Overview