Course Title: Work with people experiencing or at risk of homelessness

Part A: Course Overview

Program: C4429 Certificate IV in Youth Work

Course Title: Work with people experiencing or at risk of homelessness

Portfolio: Vocational Education

Nominal Hours: 85

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities.  

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.  

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209.  

Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus  

  

Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attend


Terms

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

HWSS5773C

City Campus

TAFE

535T Social Care and Health

Face-to-Face or Internet

Term2 2024

Course Contact: Dianne Mackay

Course Contact Phone: +61 3 99254454

Course Contact Email: dianne.mackay@rmit.edu.au



Course Description

In this course you will be developing the skills and knowledge required to work with people who are experiencing homelessness or at risk of becoming homeless, including women and children experiencing family violence.

You will be focusing on some of the structural issues that affect people in relation to homelessness so that in your role as a youth worker you will be able to support clients experiencing homelessness or who are at risk of becoming homeless.

Pre-requisite Courses and Assumed Knowledge and Capabilities

None



National Competency Codes and Titles

National Element Code & Title:

CHCSOH013 Work with people experiencing or at risk of homelessness

Elements:

1.1. Reflect on own personal values and attitudes regarding homelessness and take these into account when planning and implementing work activities. 1.2. Identify barriers in accessing safe and secure housing for people experiencing homelessness or at risk of becoming homeless. 1.3. Provide opportunities for people to participate in service planning and support activities. 1.4. Assess personal safety of people experiencing homelessness or at risk of becoming homeless and report and refer those in unsafe situations according to organisational policies and procedures and legislative requirements. 1.5. Assess issues impacting on person's homelessness risk and situation and modify approach to service delivery. 1.6. Work with person to identify and discuss potential solutions to complex issues raised, including referral to key agencies, services and personnel. 1.7. Provide advice and assistance on housing options.

2.1. Advocate and negotiate for services in conjunction with person according to person's needs. 2.2. Support person to advocate and negotiate on their own behalf and deal with discrimination. 2.3. Negotiate and create access pathways to support services and social and private housing providers. 2.4. Select and use advocacy techniques appropriate and sensitive to cultural background, age and gender. 2.5. Advocate within the community to facilitate addressing issues on behalf of people who are experiencing homelessness or at risk of becoming homeless.


Learning Outcomes

Upon completing this course you will be able to demonstrate skills and knowledge in the following elements

 

1.  Address issues associated with people who are experiencing homelessness or at risk of becoming homeless.

1.1. Reflect on own personal values and attitudes regarding homelessness and take these into account when planning and implementing work activities.

1.2. Identify barriers in accessing safe and secure housing for people experiencing homelessness or at risk of becoming homeless.

1.3. Provide opportunities for people to participate in service planning and support activities.

1.4. Assess personal safety of people experiencing homelessness or at risk of becoming homeless and report and refer those in unsafe situations according to organisational policies and procedures and legislative requirements.

1.5. Assess issues impacting on person’s homelessness risk and situation and modify approach to service delivery.

1.6. Work with person to identify and discuss potential solutions to complex issues raised, including referral to key agencies, services and personnel.

1.7. Provide advice and assistance on housing options.

2.  Support and advocate for people who are experiencing homelessness or at risk of becoming homeless.

2.1. Advocate and negotiate for services in conjunction with person according to person’s needs.

2.2. Support person to advocate and negotiate on their own behalf and deal with discrimination.

2.3. Negotiate and create access pathways to support services and social and private housing providers.

2.4. Select and use advocacy techniques appropriate and sensitive to cultural background, age and gender.

2.5. Advocate within the community to facilitate addressing issues on behalf of people who are experiencing homelessness or at risk of becoming homeless.

 


Overview of Assessment

This course is assessed in accordance with competency-based assessment.
To demonstrate competency in this course you will need to complete the following assessment tasks to a satisfactory standard. You will receive feedback from the teacher when you have completed the assessment tasks. 

Assessment Task 1: Role Play

Assessment Task 2: Role Play

Assessment Task 3: Role Play

Assessment Task 4: Knowledge Questions