Course Title: Work with diverse people

Part B: Course Detail

Teaching Period: Term1 2024

Course Code: GEDU6077C

Course Title: Work with diverse people

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities.  

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.  

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209.  

Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus  

  

Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.  

 

School: 535T Social Care and Health

Campus: City Campus

Program: C4429 - Certificate IV in Youth Work

Course Contact: Dianne Mackay

Course Contact Phone: +61 3 99254454

Course Contact Email: dianne.mackay@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

In this unit, students will gain the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

This unit is delivered and assessed with CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety.  


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCDIV001 Work with diverse people

Element:

1.1 Identify and reflect on own social and cultural perspectives and biases 1.2 Work with awareness of own limitations in self and social awareness 1.3 Use reflection to support own ability to work inclusively and with understanding of others 1.4 Identify and act on ways to improve own self and social awareness

Performance Criteria:

1.1 Identify and reflect on own social and cultural perspectives and biases 1.2 Work with awareness of own limitations in self and social awareness 1.3 Use reflection to support own ability to work inclusively and with understanding of others 1.4 Identify and act on ways to improve own self and social awareness

Element:

2.1 Value and respect diversity and inclusiveness across all areas of work 2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness 2.3 Use work practices that make environments safe for all

Performance Criteria:

2.1 Value and respect diversity and inclusiveness across all areas of work 2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness 2.3 Use work practices that make environments safe for all

Element:

3.1 Show respect for diversity in communication with all people 3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence 3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible 3.4 Seek assistance from interpreters or other persons according to communication needs

Performance Criteria:

3.1 Show respect for diversity in communication with all people 3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence 3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible 3.4 Seek assistance from interpreters or other persons according to communication needs

Element:

4.1 Identify issues that may cause communication misunderstandings or other difficulties 4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity 4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations 4.4 Address any difficulties with appropriate people and seek assistance when required

Performance Criteria:

4.1 Identify issues that may cause communication misunderstandings or other difficulties 4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity 4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations 4.4 Address any difficulties with appropriate people and seek assistance when required


Learning Outcomes


On successful completion of this course you will have developed the skills and knowledge required to demonstrate competency in the below elements.

1. Reflect on own perspectives

1.1 Identify and reflect on own social and cultural perspectives and biases

1.2 Work with awareness of own limitations in self and social awareness

1.3 Use reflection to support own ability to work inclusively and with understanding of others

1.4 Identify and act on ways to improve own self and social awareness

 

 

2. Appreciate diversity and inclusiveness, and their benefits

2.1 Value and respect diversity and inclusiveness across all areas of work

2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness

2.3 Use work practices that make environments safe for all

 

 

3. Communicate with people from diverse backgrounds and situations

3.1 Show respect for diversity in communication with all people

3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence

3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible

3.4 Seek assistance from interpreters or other persons according to communication needs

 

 

4. Promote understanding across diverse groups

4.1 Identify issues that may cause communication misunderstandings or other difficulties

4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity

4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations

4.4 Address any difficulties with appropriate people and seek assistance when required

 


Details of Learning Activities

This course will have face to face on campus sessions  

In-class activities:  

Teacher directed classroom learning activities 

Teacher directed group activities/projects  

Group discussion  

Class activities to review discussions/lectures  

Role play  

Guest Speakers 

Out-of-class activities:  

Independent assessment -based work,  

Reading and research  

Independent study  

Placement (only for units which has placement requirement) 


Teaching Schedule

 WeekTopicAssessment / Learning activities
Week 3 - Three classes

Introduction to units 

Overview of topics 

Assessment discussion and overview (There are 4 assessment tasks for this unit) 

Legal and ethical responsibilities 

Boundaries 

Key frameworks for culturally responsive practice 

Learning Activity

 

 

Week 4 - Three classes

Knowledge questions assessment 

Unpack questions and respond to questions 

Diversity in Australia 

Promote cross-cultural understandings 

Cultural Awareness/Competence 

Service system 

Culture, history, social, political impacts. 

System and structural impacts on service system access 

Racism and discrimination 

Storytelling

Assessment task 1

Assessment task 2

Week 5- Three classes

Working in a culturally appropriate manner with the Aboriginal community and organisations 

Identify cultural safety issues in the workplace 

Reflect awareness of own and other cultures in work practices 

Support the development of effective partnerships 

Identify and utilise resources to promote partnerships 

Aboriginal strengths, history and culture  

Role Play assessment needs to be completed in class 

Reflection and Feedback

Assessment task 3

Assessment task 4


Learning Resources

Prescribed Texts


References


Other Resources

The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:   

 

The Learning Lab   

https://www.rmit.edu.au/students/study-support/learning-lab 

The Study Support Hub    

https://www.rmit.edu.au/students/study-support/study-support-hub 

English for uni workshops   

https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops 


Overview of Assessment

To demonstrate competency in this course you will need to complete the following assessment tasks to a satisfactory standard. You will receive feedback from the teacher when you have completed the assessment tasks.

You should refer to the assessment plan which is available on Canvas for details of each assessment task and for detailed assessment criteria.

Assessments: 

Assessment Task 1: Knowledge Questions

Assessment Task 2: Research task

Assessment Task 3: Presentation/Video

Assessment Task 4: Role play & Reflection


Assessment Tasks

Students enrolled in Vocational Education and Training qualifications are assessed for Competency.  To be assessed competent means you have consistently demonstrated the required knowledge and skills at a standard expected in the workplace. To be assessed as Competent in this course, you will need to complete each assessment task to a satisfactory standard. You will receive feedback from the teacher at the conclusion of each assessment task.  You will be given two (2) attempts for each assessment to demonstrate the required skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator. 

Assessment task 1: Knowledge questions

Assessment task 2: Research task

Assessment task 3: Presentation

Assessment task 4: Roleplay and reflection


Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These mapping documents are available through Program Administration if required. 

The assessment Rubric is Available in Canvas. 

Other Information

Attendance:   

Your learning experience will involve class-based teaching, discussion, demonstration and practical exercises    

It is strongly advised that you attend all timetabled sessions. This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully 

Placement (only for placement units)   

To commence your placement which is a mandatory requirement for this course, you need a current working with children check and police check 

information about your studies:   

You can access My Studies through the RMIT website for information about timetables, important dates, assessment dates, results and progress, Canvas etc.   

https://www.rmit.edu.au/students   

   

Extensions of time for submission of assessable work:  

If you are prevented from submitting an assessment on time by circumstances outside your control you may apply for an extension of up to seven (7) calendar days in writing (email) to your Program Coordinator one working day BEFORE the due date. Eligibility criteria for application and the form is available from the link: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/extensions-of-time-for-submission-of-assessable-work  

Where an extension of greater than seven days is needed, you must apply for special consideration.  

Special consideration:  

If due to illness or other unforeseen circumstance, you are unable to attend on the due date of an assessment (e.g. test, examination, oral, etc.), you may submit an application for special consideration within 5 working days of the due date. If special consideration is granted, you will be given the opportunity to complete/repeat the assessment task at a later date. For advice on this application please visit www.rmit.edu.au/students/specialconsideration or speak to your Program Coordinator.  

Academic Integrity and Plagiarism:    

RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy.   

https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/academic-integrity   

   

Credit Transfer and Recognition of Prior Learning:    

Credit transfer is the recognition of previously completed formal learning (an officially accredited qualification).   

Recognition of Prior Learning (RPL) is an assessment process that allows you to demonstrate competence using the skills you have gained through experience in the workplace, voluntary work, informal or formal training or other life experiences.     

Please speak to your teacher if you wish to discuss applying for Credit Transfer or RPL for the unit(s) of competency addressed in this course.   

https://www.rmit.edu.au/students/student-essentials/enrolment/apply-for-credit   

Course Overview: Access Course Overview