Part B: Course Detail

Teaching Period: Term1 2024

Course Code: HWSS5764C

Course Title: Support relationships with carer and family

Important Information:

This unit describes the performance outcomes, skills and knowledge required to work positively with the carer and family of people using a service based on an understanding of their support needs.

School: 535T Social Care and Health

Campus: City Campus

Program: C4430 - Certificate IV in Disability Support

Course Contact: Manpreet Atwal

Course Contact Phone: +61 3 9925 7932

Course Contact Email: manpreet.atwal@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 70

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Completion of: CHC33021 Certificate III in Individual Support (Disability)

OR 

Completion of: CHC33015 Certificate III in Individual Support (Disability)

OR 

Completion of: CHC30408 Certificate III in Disability PLUS  the CHCSS00125 Entry to Certificate IV in Disability Support Skill Set.

Course Description

This unit applies to workers across a range of community services contexts. Work may be carried out under direct, indirect or remote supervision.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCCCS036 Support relationships with carer and family

Element:

1. Include carer and family members as part of the support team.

Performance Criteria:

1.1. Assess and acknowledge the role and importance of carer and family members for the person. 1.2. Work in a manner that recognises and supports carer and family relationships with, and knowledge about, the person with support needs. 1.3. Recognise the knowledge and skills of the carer and family that complement own job role. 1.4. Involve carer and family in the design and delivery of the person's support services. 1.5. Assist carer and family to determine assistive technologies that support the person and themselves and confirm understanding of its use.

Element:

2. Assess and respond to changes in the care relationship.

Performance Criteria:

2.1. Assess risks of change to the care relationship including potential physical and psychological harm to carer, family and the person. 2.2. Use identified strategies to address risks according to organisational policies and procedures and legal and ethical considerations. 2.3. Support the person, carer and family to determine and use strategies that maximise positive aspects of change and transition. 2.4. Support carer and family to maintain ongoing support and involvement in the life of the person.

Element:

3. Monitor and promote carer rights, health and wellbeing.

Performance Criteria:

3.1. Respect the confidentiality and privacy of the carer and family, as well as the person with support needs. 3.2. Recognise and respond to the need for services required by the carer and family to support the care relationship with the person. 3.3. Recognise and respond to issues that may impact on the physical and emotional health and wellbeing of the carer and family. 3.4. Provide carer and family with information about support services and how to access.


Learning Outcomes


This course is structured to provide students with the optimum learning experience in order to demonstrate the skills and knowledge required to effectively in the following elements- 

  • Include carer and family members as part of the support team.
  • Assess and respond to changes in the care relationship.
  • Monitor and promote carer rights, health and wellbeing.


Details of Learning Activities

The program schedule includes 

  • seminars/workshops
  • in class exercises to review discussions/lectures
  • practical demonstrations
  • analysis/critique of relevant reading material
  • design activities or projects
  • group discussion
  • research
  • independent project-based work
  • simulated workplace activities


Teaching Schedule

Note: While all course content in this schedule will be covered, the weekly order may change depending on class needs.

Attendance:  Your learning experience will involve class-based teaching, demonstration and practical exercises.  It is strongly advised that you attend all timetabled sessions.  This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully.

Week

Topic

Assessment/Learning activities

Week 1

Include carer and family members as part of the support team

Assess and respond to changes in the care relationship

  • Social and cultural perspectives and biases
  • Role of families and carers
  • Knowledge and skills of carers
  • Risks of changes to care relationship
  • Address risks according to organisational policies and procedures

Week 2

Carer rights, health and wellbeing

Review

Practical Scenarios

Assessment support

  • Support carers and families to maintain ongoing support
  • Responding to issues
  • Information for participants, carers and families

 

AT1

AT2

AT3


Learning Resources

Prescribed Texts


References


Other Resources

The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:
The learning Lab
www.rmit.edu.au/students/study-support/learning-lab
The Study Support Hub
https://www.rmit.edu.au/students/study-support/study-support-hub
English for uni workshops
https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops

 


Overview of Assessment

Students are given two (2) attempts for each assessment to demonstrate the required skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator.


Assessment Tasks

Students enrolled in Vocational Education and Training qualifications are assessed for Competency. To be assessed as Competent means you have consistently demonstrated the required knowledge and skills at a standard expected in the workplace.

To be assessed as Competent in this course, you will need to complete each assessment task to a satisfactory standard. You will receive feedback from the teacher at the conclusion of each assessment task.

Every task must be completed satisfactorily for competence to be achieved.

Resubmissions are at the discretion of the teacher and/or coordinator

Results that apply to courses that are delivered and assessed in accordance with competency-based assessment are: 

CA: Competency Achieved 
NYC: Not Yet Competent 
DNS: Did not Submit for Assessment 

 

The assessment tasks are as follows:

Assessment Task 1 Knowledge Questions

Assessment Task 2 Knowledge Questions

Assessment Task 3 Practical Scenarios


Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency.  Students have access to the marking rubric for each assessment task via the Canvas shell 

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students

Information about your studies:

You canaccess My Studies through the RMIT websitefor information about timetables, important dates, assessment dates, results and progress, Canvas etc.

https://www.rmit.edu.au/students

 

Extensions of time for submission of assessable work:

If you are prevented from submitting an assessment on time by circumstances outside your control you may apply for an extension of up to seven (7) calendar days in writing (email) to your Program Coordinator one working day BEFORE the due date. Eligibility criteria for application and the form is available from the link: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/extensions-of-time-for-submission-of-assessable-work

Where an extension of greater than seven days is needed, you must apply for special consideration.

Special consideration:

If due to illness or other unforeseen circumstance, you are unable to attend on the due date of an assessment (e.g. test, examination, oral, etc.), you may submit an application for special consideration within 5 working days of the due date. If special consideration is granted, you will be given the opportunity to complete/repeat the assessment task at a later date. For advice on this application please visit www.rmit.edu.au/students/specialconsideration or speak to your Program Coordinator.

Academic Integrity and Plagiarism:

RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy.

https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/academic-integrity

 

Credit Transfer and Recognition of Prior Learning:

Credit transfer is the recognition of previously completed formal learning (an officially accredited qualification).

Recognition of Prior Learning (RPL) is an assessment process that allows you to demonstrate competence using the skills you have gained through experience in the workplace, voluntary work, informal or formal training or other life experiences.

Please speak to your Program Coordinator if you wish to discuss applying for Credit Transfer or RPL for the unit(s) of competency addressed in this course.

https://www.rmit.edu.au/students/student-essentials/enrolment/apply-for-credit

 

 

Course Overview: Access Course Overview